Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 03/01/2018 à 15h52 following a purchase from 30/12/2017

Package arrived on time.

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Acheteur Vérifié

Published on 03/01/2018 à 13h35 following a purchase from 27/12/2017

I was recommended and I will do the same ;)

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Acheteur Vérifié

Published on 02/01/2018 à 17h34 following a purchase from 26/11/2017

Excellent

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Acheteur Vérifié

Published on 02/01/2018 à 16h52 following a purchase from 28/12/2017

Very good seller!

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Acheteur Vérifié

Published on 01/01/2018 à 16h23 following a purchase from 23/12/2017

Very good choice and more than reasonable prices. Fast shipping. Customer service easily reachable and very accommodating. I highly recommend.

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Acheteur Vérifié

Published on 01/01/2018 à 13h18 following a purchase from 26/12/2017

I am fully satisfied.

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Acheteur Vérifié

Published on 01/01/2018 à 08h08 following a purchase from 27/12/2017

I am fully satisfied with my order, the speed of preparation and shipping. Indeed, I ordered before 3 PM one day and the next morning my package had arrived. Thank you for everything and good luck. Happy New Year to the whole Hawaii Surf team. Julien Lefere

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Acheteur Vérifié

Published on 31/12/2017 à 15h05 following a purchase from 27/12/2017

Very good delivery, but very difficult to reach a seller by phone. Seba fr1 80 good, but no quality control, the inner rivets not deburred tore the boot on the first outing, the back pull tab of the boot was unstitched upon delivery. Disappointing, progress to be desired. Thank you.

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Acheteur Vérifié

Published on 31/12/2017 à 12h29 following a purchase from 27/12/2017

Important choice of equipment, ultra-fast delivery time! Perfect.

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Acheteur Vérifié

Published on 30/12/2017 à 22h48 following a purchase from 26/12/2017

Speed of delivery. Product conforms to the photos.

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Acheteur Vérifié

Published on 30/12/2017 à 22h39 following a purchase from 26/12/2017

In every way conforms to the order and the website. I am very satisfied.

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Acheteur Vérifié

Published on 30/12/2017 à 20h26 following a purchase from 26/12/2017

The site as well as the store and its sellers, perfect.

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Acheteur Vérifié

Published on 30/12/2017 à 16h15 following a purchase from 26/12/2017

Excellent Fix!!!!!

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Acheteur Vérifié

Published on 30/12/2017 à 12h09 following a purchase from 26/12/2017

Perfect. Delivery the day after the order.

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Acheteur Vérifié

Published on 30/12/2017 à 10h01 following a purchase from 22/12/2017

Very satisfied with the quality of the service and the welcome from the team. Thank you.

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Acheteur Vérifié

Published on 30/12/2017 à 00h51 following a purchase from 22/12/2017

Wide choice on the site and if needed, possibility to exchange in store with advice from the sellers.

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Acheteur Vérifié

Published on 29/12/2017 à 18h56 following a purchase from 25/12/2017

Great site ;)

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Acheteur Vérifié

Published on 29/12/2017 à 16h26 following a purchase from 25/12/2017

Nothing to say except perfect.

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Acheteur Vérifié

Published on 29/12/2017 à 14h16 following a purchase from 19/12/2017

Hawaii Surf informed me of a defect in my product and replaced it with a higher-end product for the same price. Thank you Hawaii Surf!

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Acheteur Vérifié

Published on 28/12/2017 à 19h34 following a purchase from 24/12/2017

Good site, I recommend it

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Acheteur Vérifié

Published on 28/12/2017 à 10h07 following a purchase from 23/12/2017

super shop

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Acheteur Vérifié

Published on 28/12/2017 à 05h48 following a purchase from 23/12/2017

Simple, fast, efficient

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Acheteur Vérifié

Published on 27/12/2017 à 13h28 following a purchase from 21/12/2017

SUPER ORDER COMPLIANT AND DELIVERED SUPER FAST NOTHING TO REPORT WILL BE VERY GOOD FOR THE DECORATION

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Acheteur Vérifié

Published on 26/12/2017 à 21h10 following a purchase from 17/12/2017

Very good, very fast

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Acheteur Vérifié

Published on 26/12/2017 à 15h52 following a purchase from 21/12/2017

delivery on time

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Acheteur Vérifié

Published on 26/12/2017 à 12h32 following a purchase from 18/12/2017

item compliant with my order and delivered quickly

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Acheteur Vérifié

Published on 26/12/2017 à 10h58 following a purchase from 18/12/2017

Magical

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Acheteur Vérifié

Published on 26/12/2017 à 07h52 following a purchase from 06/12/2017

Product compliant with my expectations.
However, there was a delivery issue (duration), independent of the site.
Problem resolved with Hawaiisurf but it took a bit of time (phone line down, during the holidays!).

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Acheteur Vérifié

Published on 25/12/2017 à 22h54 following a purchase from 21/12/2017

Very reactive. Super fast delivery.

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Acheteur Vérifié

Published on 25/12/2017 à 21h57 following a purchase from 21/12/2017

perfect very fast service

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Acheteur Vérifié

Published on 25/12/2017 à 19h36 following a purchase from 16/12/2017

Very good delivery

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Acheteur Vérifié

Published on 25/12/2017 à 18h26 following a purchase from 19/12/2017

Speed and efficiency ... Site to recommend +++

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Acheteur Vérifié

Published on 25/12/2017 à 13h20 following a purchase from 21/12/2017

Very fast and very careful delivery! I am very satisfied and would recommend you without hesitation.

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Acheteur Vérifié

Published on 25/12/2017 à 11h14 following a purchase from 20/12/2017

ordered at 4 PM, received the next day late morning: Bravo

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Acheteur Vérifié

Published on 25/12/2017 à 10h59 following a purchase from 21/12/2017

The site is good with good promotions, but it's a shame they no longer carry towed sports products like wakeboarding

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Acheteur Vérifié

Published on 25/12/2017 à 02h05 following a purchase from 19/12/2017

Fast delivery

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Acheteur Vérifié

Published on 24/12/2017 à 17h34 following a purchase from 20/12/2017

Serious and fast delivery

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Acheteur Vérifié

Published on 24/12/2017 à 11h13 following a purchase from 17/12/2017

Package received on Tuesday for an order placed on Sunday evening.

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Acheteur Vérifié

Published on 24/12/2017 à 10h23 following a purchase from 20/12/2017

Perfect

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Acheteur Vérifié

Published on 24/12/2017 à 10h19 following a purchase from 20/12/2017

For my first order, nothing to say.
It was very good.

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