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A
Rating: 5 out of 5
Best price and fast delivery! Top!
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Delivered on time. Thank you
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A
Rating: 5 out of 5
Fast and tracked delivery, good communication
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
Fast
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A
Rating: 5 out of 5
I received my order in not too long so great guys!
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A
Rating: 5 out of 5
Completely satisfied with my order.
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A
Rating: 5 out of 5
Simple and user-friendly...
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A
Rating: 5 out of 5
Delivery in 3-4 days.
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A
Rating: 3 out of 5
Delivery times and shipping were impeccable. However, I expected a grip of better quality and not installed.
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A
Rating: 5 out of 5
Serious and very good support follow-up (small issue with the site during order validation)
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Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good site, fast and reliable!
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A
Rating: 5 out of 5
Very satisfied as usual
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A
Rating: 5 out of 5
Reliable and of quality, deadlines respected and telephone information by competent staff
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A
Rating: 5 out of 5
Correspond to the order, delivered quickly. Thank you
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A
Rating: 5 out of 5
Nothing to say, impeccable
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A
Rating: 5 out of 5
Delivered in 24 hours, each item corresponds to the presentation model and the required sizes. Top!
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A
Rating: 5 out of 5
Perfect, very large and practical without being bulky when worn! The pads of all sizes (which go up to the ankles) fit well inside, I have space for my protections, my sports outfit, my helmet, and my water bottle! Also, the small pocket at the front for the mouthguard! It's exactly what I was looking for, I am not disappointed! Perfectly suitable for roller derby practice, I recommend!
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A
Rating: 5 out of 5
INVINCIBLE!!! Ordered on 24/11, received on 25/11...
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A
Rating: 5 out of 5
Package in good condition and received within the expected timeframe
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A
Rating: 5 out of 5
Financially advantageous, complete for sliding equipment and efficient in shipping: that's what we ask for
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A
Rating: 5 out of 5
Reachable by phone, friendly and professional, hyper fast delivery
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A
Rating: 5 out of 5
Order received very quickly. Package very well protected.
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A
Rating: 5 out of 5
Package received the day after the order even after last minute changes! Nothing to say! Perfect!
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A
Rating: 5 out of 5
My opinion about Hawaiisurf, the ultimate surf shop! Products ordered online at 11 AM received the next day at 10:30 AM. All in a great package! I recommend
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Rating: 5 out of 5
Very fast delivery
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Rating: 5 out of 5
Very fast and careful shipping, I am satisfied
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
It's a married gallant
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Rating: 5 out of 5
Super fast hats off
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A
Rating: 5 out of 5
The site is well thought out and practical, you can find almost everything!
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Rating: 5 out of 5
Order received very quickly, box damaged but contents intact.
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Rating: 5 out of 5
Excellent site Best prices on the web Fast delivery
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Rating: 5 out of 5
Serious and fast
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Rating: 5 out of 5
Package received very quickly and at the right time, wallah they are good brothers I will come back.
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A
Rating: 5 out of 5
Efficient and fast
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A
Rating: 5 out of 5
Price, choice, availability, speed top notch
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Rating: 3 out of 5
Very good site the delivery arrived on the scheduled day I recommend Hawaii surf However I had a refund directly at the store you have to wait 10 days I find that very long while recrediting a card does not take 10 days
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Response from HawaiiSurf
Hello, The refund is done within 10 days MAXIMUM (contrary to what you indicate in your review) moreover these deadlines are indicated in the sales conditions that you are supposed to have read, and that you have in any case accepted prior to your order. We give you the possibility to return an item in store but the refund of a web order is not processed at the checkout directly and is forwarded to the relevant services following your return. The store and the website being treated separately at the accounting level. Recrediting ONE card does not take 10 days certainly, we generally do it within a week, however we do not have just one return for refund, we have CARDS to refund daily. Best regards Romain HAWAIISURF