Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 13/05/2017 à 23h27 following a purchase from 09/05/2017

Very good for the order, less so for the product

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Acheteur Vérifié

Published on 13/05/2017 à 18h34 following a purchase from 03/05/2017

Very good site, easy and efficient search, products always of good quality. Never disappointed with the site.

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Acheteur Vérifié

Published on 13/05/2017 à 16h21 following a purchase from 09/05/2017

Quick order and delivery. Careful packaging. Top

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Acheteur Vérifié

Published on 13/05/2017 à 11h57 following a purchase from 09/05/2017

Super serious! Nothing to complain about, 5-star rating, well done to the hawaiisurf team!

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Acheteur Vérifié

Published on 12/05/2017 à 17h45 following a purchase from 08/05/2017

Perfect

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Acheteur Vérifié

Published on 12/05/2017 à 16h38 following a purchase from 08/05/2017

Perfect, on time, nothing to say except thank you!

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Acheteur Vérifié

Published on 12/05/2017 à 06h58 following a purchase from 07/05/2017

Super fast delivery, product as described with a good promotion

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Acheteur Vérifié

Published on 11/05/2017 à 22h20 following a purchase from 07/05/2017

recommend!

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Acheteur Vérifié

Published on 11/05/2017 à 20h48 following a purchase from 06/05/2017

Fast delivery and the product is perfect! Hawaiisurf remains the best reference in skateboard equipment and style

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Acheteur Vérifié

Published on 11/05/2017 à 19h31 following a purchase from 07/05/2017

Excellent in every way, I recommend

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Acheteur Vérifié

Published on 11/05/2017 à 06h01 following a purchase from 07/05/2017

Perfect, order received quickly, product conforms to the description, what more can I say, simply perfect.
A professional site. Highly recommended

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Acheteur Vérifié

Published on 10/05/2017 à 22h55 following a purchase from 06/05/2017

Great, all good

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Acheteur Vérifié

Published on 09/05/2017 à 19h11 following a purchase from 03/05/2017

Reliable and on-time delivery

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Acheteur Vérifié

Published on 09/05/2017 à 11h44 following a purchase from 03/05/2017

Shipping was more than fast, package delivered to my home in less than 24 hours.
Careful packaging.
And on top of that, a nice gesture in the package, with the addition of several stickers and a booklet inside

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Acheteur Vérifié

Published on 08/05/2017 à 16h01 following a purchase from 03/05/2017

Very responsive, super professional, best site and best customer service (by far) !!!!

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Acheteur Vérifié

Published on 08/05/2017 à 10h24 following a purchase from 03/05/2017

Very good site

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Acheteur Vérifié

Published on 07/05/2017 à 22h43 following a purchase from 03/05/2017

Great site, I recommend

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Acheteur Vérifié

Published on 07/05/2017 à 19h11 following a purchase from 03/05/2017

Fast and careful shipping. Perfect.

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Acheteur Vérifié

Published on 07/05/2017 à 16h40 following a purchase from 03/05/2017

Order placed on May 4th received on the 5th. Nothing to say, I am a regular customer of this site and I buy with my eyes closed.

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Acheteur Vérifié

Published on 07/05/2017 à 16h35 following a purchase from 03/05/2017

Delivery, service, and product are top-notch!

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Acheteur Vérifié

Published on 07/05/2017 à 11h37 following a purchase from 02/05/2017

Excellent and always very fast!!

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Acheteur Vérifié

Published on 07/05/2017 à 03h56 following a purchase from 02/05/2017

SPOT ON MICHEL!

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Acheteur Vérifié

Published on 28/03/2017 à 09h39 following a purchase from 09/03/2017

Bad pickup point

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Response from HawaiiSurf Published on 13/04/2017

Hello miss,
We apologize for this incident, but please know that the management of pickup points is the responsibility of the carrier in the case of a delivery error.
When we modify the destination of an order, it is either because the pickup point no longer exists or it is likely to close for vacation within the next 10 days. Indeed, packages are stored at the pickup point for a maximum of 10 days, so the pickup point must be open for you to go there.
Therefore, we choose the closest pickup point for you, and if it is located at an unreasonable distance from your initial pickup point, we contact you to find an arrangement.
Did you receive the tracking of your order giving you the address of the new pickup point?
Best regards
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 22/03/2017 à 20h33 following a purchase from 15/03/2017

Fast delivery, very satisfied!

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Acheteur Vérifié

Published on 20/03/2017 à 19h31 following a purchase from 13/03/2017

Very good site, fast, wide choice, responsive contacts.
I recommend!

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Acheteur Vérifié

Published on 20/03/2017 à 17h56 following a purchase from 13/03/2017

After several deliveries, no issues

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Acheteur Vérifié

Published on 20/03/2017 à 09h47 following a purchase from 15/03/2017

Order received as it should be, very good roller

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Acheteur Vérifié

Published on 20/03/2017 à 08h41 following a purchase from 14/03/2017

very good

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Acheteur Vérifié

Published on 20/03/2017 à 06h43 following a purchase from 15/03/2017

Very fast!

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Acheteur Vérifié

Published on 19/03/2017 à 21h50 following a purchase from 15/03/2017

First order. Fast delivery

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Acheteur Vérifié

Published on 19/03/2017 à 16h06 following a purchase from 15/03/2017

Spot on

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Acheteur Vérifié

Published on 19/03/2017 à 03h25 following a purchase from 09/03/2017

Very good site and very good advice from the sellers

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Acheteur Vérifié

Published on 18/03/2017 à 17h17 following a purchase from 14/03/2017

Received in less than 48h! Super pro and no shipping fees

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Acheteur Vérifié

Published on 18/03/2017 à 15h25 following a purchase from 14/03/2017

Clear and detailed site, thank you.

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Acheteur Vérifié

Published on 18/03/2017 à 08h22 following a purchase from 14/03/2017

Ultra fast delivery.

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Acheteur Vérifié

Published on 17/03/2017 à 22h32 following a purchase from 13/03/2017

Fast delivery

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Acheteur Vérifié

Published on 17/03/2017 à 21h51 following a purchase from 13/03/2017

Very efficient and prompt delivery

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Acheteur Vérifié

Published on 17/03/2017 à 02h46 following a purchase from 11/03/2017

Order received on time and product corresponds to the order

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Acheteur Vérifié

Published on 16/03/2017 à 22h08 following a purchase from 12/03/2017

Good

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Acheteur Vérifié

Published on 16/03/2017 à 21h37 following a purchase from 12/03/2017

Perfect. Nothing to say about the delay and seriousness

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