Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 08/02/2017 à 10h47 following a purchase from 04/02/2017

very good

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Acheteur Vérifié

Published on 08/02/2017 à 00h45 following a purchase from 20/01/2017

no problem

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Acheteur Vérifié

Published on 07/02/2017 à 21h40 following a purchase from 02/02/2017

Perfect

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Acheteur Vérifié

Published on 07/02/2017 à 20h53 following a purchase from 02/02/2017

Ordered immediately, delivered immediately!

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Acheteur Vérifié

Published on 07/02/2017 à 17h55 following a purchase from 03/02/2017

great products and a super competent team, special thanks to Romain.

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Acheteur Vérifié

Published on 07/02/2017 à 13h24 following a purchase from 01/02/2017

great products and a super competent team, special thanks to Romain.

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Acheteur Vérifié

Published on 07/02/2017 à 12h37 following a purchase from 02/02/2017

great products and a super competent team, special thanks to Romain.

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Acheteur Vérifié

Published on 07/02/2017 à 11h43 following a purchase from 03/02/2017

Advantageous price, fast shipping, no problem.

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Acheteur Vérifié

Published on 07/02/2017 à 10h41 following a purchase from 14/01/2017

I should give a bad rating to the carrier DPD who lost my package. The person who handled my problem was great, very empathetic and did everything to get me new wheels as quickly as possible. Thank you!

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Acheteur Vérifié

Published on 06/02/2017 à 21h18 following a purchase from 02/02/2017

clean

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Acheteur Vérifié

Published on 06/02/2017 à 20h12 following a purchase from 02/02/2017

Promises kept on the product as well as on the delivery

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Acheteur Vérifié

Published on 06/02/2017 à 15h58 following a purchase from 31/01/2017

Snowboard boots found in the right size, on sale (while they were unavailable at the resort) and delivered on time. Very satisfied

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Acheteur Vérifié

Published on 06/02/2017 à 10h55 following a purchase from 01/02/2017

Good

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Acheteur Vérifié

Published on 06/02/2017 à 10h36 following a purchase from 01/02/2017

You are always well served at Hawaiisurf, they respond to emails quickly and share their good advice, if you call them you will see that they are true enthusiasts. In the case of my rollers, I don't go anywhere else but to Hawaiisurf

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Acheteur Vérifié

Published on 06/02/2017 à 09h11 following a purchase from 31/01/2017

5/5 excellent

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Acheteur Vérifié

Published on 06/02/2017 à 07h41 following a purchase from 30/01/2017

perfect

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Acheteur Vérifié

Published on 05/02/2017 à 20h36 following a purchase from 29/01/2017

As always, great service and quality products.

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Acheteur Vérifié

Published on 05/02/2017 à 20h30 following a purchase from 01/02/2017

Fast and very advantageous prices!

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Acheteur Vérifié

Published on 05/02/2017 à 17h06 following a purchase from 01/02/2017

Appreciated follow-up.
Deadline respected
Perfect!

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Acheteur Vérifié

Published on 05/02/2017 à 13h51 following a purchase from 31/01/2017

very well served on time

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Acheteur Vérifié

Published on 05/02/2017 à 13h38 following a purchase from 01/02/2017

Deadlines respected, careful package, perfect product, what more could you ask for?

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Acheteur Vérifié

Published on 05/02/2017 à 12h33 following a purchase from 01/02/2017

Very good. A nice promotion on what I bought.

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Acheteur Vérifié

Published on 05/02/2017 à 12h03 following a purchase from 30/01/2017

Top nothing to say

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Acheteur Vérifié

Published on 05/02/2017 à 08h50 following a purchase from 31/01/2017

The prices are interesting

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Response from HawaiiSurf Published on 23/02/2017

Hello Sir,
Thank you for your comment, we apologize for the mix-up on your last order.
Best regards
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 05/02/2017 à 02h09 following a purchase from 31/01/2017

Super fast and top

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Acheteur Vérifié

Published on 04/02/2017 à 21h05 following a purchase from 30/01/2017

before I used to go to the shop, today never disappointed by the site

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Acheteur Vérifié

Published on 04/02/2017 à 19h39 following a purchase from 31/01/2017

Good products, quite a choice, fast delivery

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Acheteur Vérifié

Published on 04/02/2017 à 14h28 following a purchase from 31/01/2017

A super pair of skates very comfortable on the foot, surprisingly light, I recommend them

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Acheteur Vérifié

Published on 04/02/2017 à 14h15 following a purchase from 31/01/2017

Simple and effective.

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Acheteur Vérifié

Published on 04/02/2017 à 11h02 following a purchase from 31/01/2017

Price, delivery, ..... top!! Thank you

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Acheteur Vérifié

Published on 04/02/2017 à 10h21 following a purchase from 31/01/2017

Super fast delivery, top!

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Acheteur Vérifié

Published on 04/02/2017 à 09h12 following a purchase from 30/01/2017

Functional site. Preparation and shipping very fast.

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Acheteur Vérifié

Published on 04/02/2017 à 09h05 following a purchase from 31/01/2017

36 15 com d'hab! Fast, careful, already delivered... Stickers as a gift! The legend continues...

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Response from HawaiiSurf Published on 23/02/2017

Hello Sir,
We thank you for your comment, especially the teams responsible for shipping and preparation. We do our best to provide you with the best possible experience when ordering on our site.
Best regards
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 03/02/2017 à 23h29 following a purchase from 30/01/2017

My teenager loves it....

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Acheteur Vérifié

Published on 03/02/2017 à 19h45 following a purchase from 29/01/2017

Very effective, I am very satisfied every time I order something I receive it within the indicated time!

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Acheteur Vérifié

Published on 03/02/2017 à 19h24 following a purchase from 29/01/2017

Super Pro!
Reactive site, information provided on the order's progress. Quality products with real discounts.
A small downside regarding the carrier: I never received a message on my phone informing me that my order had been delivered.

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Response from HawaiiSurf Published on 23/02/2017

Hello Sir,
We thank you for your comment. We apologize for the lack of follow-up from the carrier.
You can verify the accuracy of the information on your customer account, perhaps it was not the correct mobile phone number.
We take this into account and will do what is necessary with the carrier.
Best regards
Kevin
HAWAIISURF

Acheteur Vérifié

Published on 03/02/2017 à 19h17 following a purchase from 28/01/2017

a young site that I discovered through my daughter, order, site tracking no problem. Pleasant, modern, nice site that makes you want...

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Acheteur Vérifié

Published on 03/02/2017 à 15h33 following a purchase from 29/01/2017

Perfect. Very satisfied with the service

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Acheteur Vérifié

Published on 03/02/2017 à 15h18 following a purchase from 29/01/2017

Very good.

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Acheteur Vérifié

Published on 03/02/2017 à 13h15 following a purchase from 14/01/2017

Perfect

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