Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
Good site with a lot of choices and respect for shipping deadlines
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/01/2017
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Good site!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Excellent price, speed of shipping, item in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Very satisfied with the quality of the rollers and the speed of delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Perfect, professional and compliant product!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2017
*****
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Very fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
very good, efficient, fast and cheap!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2017
Fast, Compliant, Top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Very fast delivery (even to Belgium) and product conforms to descriptions. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
Clear and straightforward site, easy to order, very fast shipping and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2017
+++++
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2017
Fast, cheap (well, the same price as everywhere), nothing to complain about, as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Reliable site, fast delivery, in accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2017
Top notch! It's great! I received my board within the announced deadlines, very well packaged, and in accordance with the description. Not a chip, scratch or anything, just a beautiful brand new board! Thanks to the Hawaï surf team, I will recommend!
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Response from HawaiiSurf
Hello Sir,
We thank you for your comment, especially the team responsible for packaging orders.
Best regards
Kevin
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Good prices, good advisors, good gear and also very friendly!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Fast delivery, impeccable package. I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Very fast with the packages I love freestyle scootering
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Order compliant... very fast delivery... I recommend both for delivery and in-store
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
I am still very satisfied with Hawaii Surf. The shipments are (very) fast and careful. The customer service is responsive and of quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Top super service express delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
Very fast delivery thank you very much for these little stickers in addition see you soon!!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2017
I recommend it every time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
I have known this shop for 20 years. Always top what they offer as U.S. clothing.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Excellent gear and delivery in just 2 days! Excellent site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2017
Perfect as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Speed, efficiency ... nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
supercool
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
I made a mistake with the size when ordering, I called them to change the size and I received my order on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2017
Fast and neat.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2017
Product meets expectations, ordered in the morning, delivered the next day.
Very good service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Product ordered on a Wednesday evening arrived Friday during the day, compliant.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 13/01/2017
Simple plastic film around the shoe box as packaging... borderline.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
First order on your website placed on 01/18/2017 at 12:00, a little bonus is the sales so -15% on my Picture Nova jacket!
Just before placing the order I called to get some information about the colors of the jacket (which turned out to be accurate, so advice 5/5)
It's simple, free shipping, I received my package at the relay point on 01/19/2017 before 1 PM, I've never seen that before especially at a relay point (24H delivered by DPD)
The package was very sturdy, the jacket very well packaged, I am really very satisfied, all my future orders will be with you!
Unfortunately due to lack of stock I had to get the pants elsewhere :'(
Thank you again to the HawaiiSurf team!
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Response from HawaiiSurf
Hello Sir,
We thank you for your comment and are happy that you had a good ordering experience on our site.
Best regards
Kevin
HAWAIISURF
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2017
Great, order received very quickly.
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