Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 08/12/2016 à 20h00 following a purchase from 03/12/2016

Perfect. Fast delivery.

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Acheteur Vérifié

Published on 08/12/2016 à 16h45 following a purchase from 04/12/2016

for a first contact, very good thank you

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Acheteur Vérifié

Published on 08/12/2016 à 14h45 following a purchase from 30/11/2016

Good product and very fast delivery

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Acheteur Vérifié

Published on 08/12/2016 à 12h03 following a purchase from 29/11/2016

Problem with my order due to stock issues, customer service contacted me immediately. I had requested delivery to a relay point and they offered home delivery to apologize for the inconvenience. Very good site, go there with your eyes closed!

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Acheteur Vérifié

Published on 08/12/2016 à 10h22 following a purchase from 03/12/2016

very responsive

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Acheteur Vérifié

Published on 08/12/2016 à 08h44 following a purchase from 02/12/2016

always satisfied with the orders, speed and good products

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Acheteur Vérifié

Published on 07/12/2016 à 22h54 following a purchase from 03/12/2016

Order received quickly without any problems whatsoever.

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Acheteur Vérifié

Published on 07/12/2016 à 22h23 following a purchase from 03/12/2016

Very fast arrival of the product

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Acheteur Vérifié

Published on 07/12/2016 à 21h13 following a purchase from 02/12/2016

I am very happy to have ordered from you because finding Soy Luna rollers is very hard, thank you, a little girl will be happy on December 25 under the Christmas tree, best regards, Mrs. Berger

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Response from HawaiiSurf Published on 08/12/2016

Hello, Thank you for your message, glad everything arrived on time and made someone happy! Best regards, Romain, HAWAIISURF

Acheteur Vérifié

Published on 07/12/2016 à 20h34 following a purchase from 03/12/2016

Incredible deadlines!

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Acheteur Vérifié

Published on 07/12/2016 à 20h05 following a purchase from 30/11/2016

very good

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Acheteur Vérifié

Published on 07/12/2016 à 14h14 following a purchase from 17/11/2016

Very fast shipping. Product conforms to the order. Perfect

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Acheteur Vérifié

Published on 07/12/2016 à 11h44 following a purchase from 03/12/2016

Extra delivery after being notified by email, SMS, and phone.!!! Highly recommend!

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Acheteur Vérifié

Published on 07/12/2016 à 00h27 following a purchase from 30/11/2016

Very practical and very clear site, we receive the order quickly

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Acheteur Vérifié

Published on 06/12/2016 à 16h05 following a purchase from 02/12/2016

To recommend

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Acheteur Vérifié

Published on 05/12/2016 à 20h23 following a purchase from 01/12/2016

The package was very damaged but the contents were not too affected.

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Acheteur Vérifié

Published on 05/12/2016 à 20h02 following a purchase from 30/11/2016

Order placed in the evening, received the day after tomorrow, perfect.

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Acheteur Vérifié

Published on 05/12/2016 à 18h29 following a purchase from 01/12/2016

Very good site, concerned about its customers. Ordered on December 1st received on the 2nd!!! Thank you

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Acheteur Vérifié

Published on 05/12/2016 à 18h07 following a purchase from 29/11/2016

Product very well presented

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Acheteur Vérifié

Published on 05/12/2016 à 18h01 following a purchase from 01/12/2016

Good product and very fast delivery.

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Acheteur Vérifié

Published on 05/12/2016 à 16h01 following a purchase from 26/11/2016

serious site

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Acheteur Vérifié

Published on 05/12/2016 à 15h28 following a purchase from 30/11/2016

Complete

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Acheteur Vérifié

Published on 05/12/2016 à 14h55 following a purchase from 01/12/2016

Perfect delivery received 3 days after the order

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Acheteur Vérifié

Published on 05/12/2016 à 13h57 following a purchase from 29/11/2016

Very readable

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Acheteur Vérifié

Published on 05/12/2016 à 13h39 following a purchase from 01/12/2016

Small problem with delivery time at the start... A phone call to the shop, reception and consideration were perfect, and the package arrived the next day Saturday morning at 8:30 am by TNT. So great!

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Acheteur Vérifié

Published on 05/12/2016 à 13h32 following a purchase from 01/12/2016

The quality of the product on the day of delivery everything is ok

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Acheteur Vérifié

Published on 05/12/2016 à 11h58 following a purchase from 28/11/2016

Almost reactive site, fast and efficient shipping of the package! Correct packaging. Thank you hawaiisurf!

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Acheteur Vérifié

Published on 05/12/2016 à 10h19 following a purchase from 27/11/2016

serious and fast

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Acheteur Vérifié

Published on 04/12/2016 à 21h23 following a purchase from 28/11/2016

Impeccable, ultra-fast delivery

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Acheteur Vérifié

Published on 04/12/2016 à 18h48 following a purchase from 13/11/2016

Shipping then delivery problem; deadline not respected at all and without compensation...

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Acheteur Vérifié

Published on 04/12/2016 à 18h26 following a purchase from 30/11/2016

practical

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Acheteur Vérifié

Published on 04/12/2016 à 17h23 following a purchase from 30/11/2016

An order on Wednesday evening, and reception at the relay point on Friday. I was afraid I wouldn't receive my package before Christmas.....Bravo and thank you

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Acheteur Vérifié

Published on 04/12/2016 à 16h20 following a purchase from 30/11/2016

Very fast delivery, perfect

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Acheteur Vérifié

Published on 04/12/2016 à 00h33 following a purchase from 23/11/2016

Tip top

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Acheteur Vérifié

Published on 03/12/2016 à 16h09 following a purchase from 29/11/2016

Fast, compliant, nothing to complain about!

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Acheteur Vérifié

Published on 03/12/2016 à 15h07 following a purchase from 29/11/2016

very good store (online and on-site), I go back regularly, and I recommend their services, well done

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Acheteur Vérifié

Published on 03/12/2016 à 14h28 following a purchase from 28/11/2016

Perfect and fast Thank you

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Acheteur Vérifié

Published on 03/12/2016 à 14h25 following a purchase from 29/11/2016

Site I didn't know but very good product. Prices were better than others. The delivery was fast and within the deadlines (less than a week).

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Acheteur Vérifié

Published on 03/12/2016 à 14h16 following a purchase from 27/11/2016

interesting and well stocked. Fast order and multiple delivery points.

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Acheteur Vérifié

Published on 03/12/2016 à 10h29 following a purchase from 29/11/2016

super fast delivery and quality products

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