Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 02/08/2016 à 11h02 following a purchase from 20/07/2016

serious and efficient site, clear presentation of items

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Acheteur Vérifié

Published on 01/08/2016 à 13h17 following a purchase from 26/07/2016

I am extremely satisfied with my order at hawaiisurf.com. It was handled with exemplary professionalism and speed. Impeccable packaging, top products. No wonder this store has been around for so long, there is no coincidence.

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Acheteur Vérifié

Published on 01/08/2016 à 09h29 following a purchase from 28/07/2016

Fast shipping! And top product!

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Acheteur Vérifié

Published on 01/08/2016 à 09h22 following a purchase from 28/07/2016

Online service as good as in-store service

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Acheteur Vérifié

Published on 01/08/2016 à 07h39 following a purchase from 27/07/2016

The site delivered my last order to a pickup relay not chosen and 45 minutes by public transport from the initially chosen site and explaining that it was a decision of the carrier, I am no longer sure to recommend on Hawaiisurf.

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Acheteur Vérifié

Published on 31/07/2016 à 21h29 following a purchase from 26/07/2016

Online service as good as in-store service

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Acheteur Vérifié

Published on 31/07/2016 à 20h17 following a purchase from 27/07/2016

Fully satisfied with the advice, choice, and assembly of the product

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Acheteur Vérifié

Published on 31/07/2016 à 15h01 following a purchase from 27/07/2016

Order received on time and well packaged

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Acheteur Vérifié

Published on 30/07/2016 à 22h51 following a purchase from 26/07/2016

Serious; delivery more than fast! Nothing to complain about. I recommend!

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Acheteur Vérifié

Published on 30/07/2016 à 17h06 following a purchase from 20/07/2016

Fast shipping

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Acheteur Vérifié

Published on 29/07/2016 à 23h14 following a purchase from 20/07/2016

The staff is super friendly and available for questions, even by phone, which is nice. Fast delivery.

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Acheteur Vérifié

Published on 29/07/2016 à 19h13 following a purchase from 25/07/2016

Package arrived quickly and product conforms to the description. Satisfied considering the price and quality of service.

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Acheteur Vérifié

Published on 29/07/2016 à 16h24 following a purchase from 24/07/2016

Very satisfied!

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Acheteur Vérifié

Published on 29/07/2016 à 14h13 following a purchase from 25/07/2016

Very good site

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Acheteur Vérifié

Published on 29/07/2016 à 11h08 following a purchase from 24/07/2016

Comfortable quad rollers ideal for getting back into roller skating from my adolescence at 40 years old. The description matches what I wanted. I will train a bit on light quads before getting a more professional pair as soon as I regain my gliding ease. I think my combo will be at Hawaii surf. (Flash on reebok model that reminds me of the 85-90 years.

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Acheteur Vérifié

Published on 29/07/2016 à 06h59 following a purchase from 24/07/2016

Nothing to say, fast and reliable

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Acheteur Vérifié

Published on 28/07/2016 à 19h04 following a purchase from 24/07/2016

Fast delivery, on time and on schedule

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Acheteur Vérifié

Published on 28/07/2016 à 18h34 following a purchase from 24/07/2016

Fast and efficient, thanks to your entire team for their seriousness and kindness. Best regards. Nicolas Foucher.

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Acheteur Vérifié

Published on 28/07/2016 à 17h46 following a purchase from 24/07/2016

Excellent service, very clear and nicely designed site, fast and careful shipping. Thank you HS

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Acheteur Vérifié

Published on 28/07/2016 à 17h05 following a purchase from 22/07/2016

I still prefer the atmosphere of the store to the website! ;-) But for identifying sale products, the website is great!

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Acheteur Vérifié

Published on 28/07/2016 à 08h43 following a purchase from 23/07/2016

Very good site, fast delivery, friendly response to a phone call.

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Acheteur Vérifié

Published on 28/07/2016 à 07h59 following a purchase from 23/07/2016

Good prices and speed in product availability

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Acheteur Vérifié

Published on 27/07/2016 à 11h30 following a purchase from 22/07/2016

Delay too long to restore the site accessible during a malfunction.

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Acheteur Vérifié

Published on 26/07/2016 à 17h13 following a purchase from 22/07/2016

super

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Acheteur Vérifié

Published on 26/07/2016 à 10h12 following a purchase from 20/07/2016

very good

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Acheteur Vérifié

Published on 26/07/2016 à 06h50 following a purchase from 21/07/2016

I will give a really favorable review on everything (the attentive service, the very fast product delivery in less than 24 hours, the sellers' advice, and finally a wide choice of items)

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Acheteur Vérifié

Published on 26/07/2016 à 01h33 following a purchase from 21/07/2016

Perfect

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Acheteur Vérifié

Published on 25/07/2016 à 21h54 following a purchase from 21/07/2016

perfect!

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Acheteur Vérifié

Published on 25/07/2016 à 21h12 following a purchase from 21/07/2016

TOP

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Acheteur Vérifié

Published on 25/07/2016 à 16h00 following a purchase from 20/07/2016

Simple and effective

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Acheteur Vérifié

Published on 25/07/2016 à 13h33 following a purchase from 21/07/2016

Fast delivery!

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Acheteur Vérifié

Published on 25/07/2016 à 12h50 following a purchase from 21/07/2016

Fast shipping, well packaged. Very good quality of customer service

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Acheteur Vérifié

Published on 25/07/2016 à 11h14 following a purchase from 21/07/2016

Received the next day!

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Acheteur Vérifié

Published on 24/07/2016 à 11h27 following a purchase from 20/07/2016

Super

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Acheteur Vérifié

Published on 24/07/2016 à 07h57 following a purchase from 16/07/2016

The site is clear, since my 13-year-old son found the information in no time and we ordered the equipment the same day. The follow-up was quick as we received the surfboard and grip within three days at the Gribouillon relay point in Anemasse where the welcome was very nice.
Very good site and Thélau

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Acheteur Vérifié

Published on 23/07/2016 à 14h28 following a purchase from 19/07/2016

Super, everything is said

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Acheteur Vérifié

Published on 23/07/2016 à 10h54 following a purchase from 18/07/2016

Fast delivery.

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Acheteur Vérifié

Published on 23/07/2016 à 10h10 following a purchase from 19/07/2016

perfect as usual

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Acheteur Vérifié

Published on 23/07/2016 à 09h57 following a purchase from 18/07/2016

Order delivered on time, impeccable TNT service (address modification at the last minute)

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Acheteur Vérifié

Published on 22/07/2016 à 21h57 following a purchase from 02/07/2016

Perfect

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