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A
Rating: 5 out of 5
very good price and very fast shipping. I recommend. Jérôme
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Very easy navigation
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A
Rating: 5 out of 5
Fast and compliant.
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A
Rating: 5 out of 5
Small initial error in the composition of the protection pack accompanying the rollers, well handled by customer service! New complete pack sent back... of superior quality!
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A
Rating: 5 out of 5
Very complete site with ease of choosing sizes.
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A
Rating: 3 out of 5
Speed and efficiency. However, the grip of the skate was very poorly applied!
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Response from HawaiiSurf
Hello, thank you for your feedback. The purchased product corresponds to a skate already gripped by our supplier. Our team remains at your disposal to best resolve the issue. Please provide us with photos of the received product at [email protected] highlighting any defects. Thank you again for your trust, Benjamin.
A
Rating: 5 out of 5
Following an oversight in the order, I congratulate customer service for their responsiveness. They sent me the oversight super quickly as well. My husband was super happy. Thank you.
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A
Rating: 5 out of 5
Fast delivery.
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Satisfied.
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A
Rating: 5 out of 5
Ultra fast delivery and careful package, shoes conform to their description.
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A
Rating: 5 out of 5
Great choice, great price, very responsive, very good online store!
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A
Rating: 5 out of 5
Everything went well
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A
Rating: 5 out of 5
Very happy,
Careful and fast shipping,
Everything I love!
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Careful and fast shipping,
Everything I love!
A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Arrived on time.
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A
Rating: 5 out of 5
The sorting system is not very intuitive, but the rest is perfect: payment, package tracking, access to customer account, return service, refund. I was a customer of the shop in my younger years ;) (in Ivry if I remember correctly), we are still at the same level of service ;) Well above Vieux Campeur!
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A
Rating: 5 out of 5
Very good, fast delivery, product as expected.
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A
Rating: 5 out of 5
Order delivered on time. Very professional.
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A
Rating: 5 out of 5
As expected.
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A
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Fast delivery, quality packaging and product
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A
Rating: 5 out of 5
Top-notch, fast delivery
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A
Rating: 3 out of 5
The sweatshirt is very nice. However, the size of the package is a bit excessive, the box didn't even fit in the mailbox, I could have put a dwarf inside.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Good site, reliable, order received quickly.
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A
Rating: 5 out of 5
Nothing to complain about, fast shipping, very well packaged order. I recommend
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A
Rating: 5 out of 5
Love it, fast shipping to Germany
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A
Rating: 5 out of 5
Everything is perfect, the only negative point is that the board was scratched on one end, as if it had been hit or pushed against something, the wood is worn... but nothing that compromises its use, in any case it will continue to be scratched with use... I think it was an accident or negligence on the part of the carrier. Other than that, everything is fine, thank you
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A
Rating: 5 out of 5
Simply the best online surf products site. I have been a customer for over 20 years
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A
Rating: 5 out of 5
Product conforms to the order delivered in very short time. Very satisfactory customer experience.
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A
Rating: 5 out of 5
Very serious. Very fast shipping.
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A
Rating: 5 out of 5
Smooth navigation, fast delivery
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A
Rating: 5 out of 5
Very good. Super fast shipping.
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A
Rating: 5 out of 5
Happy with my purchase on the Hawaiisurf site, a quick and careful shipment, thank you!
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A
Rating: 5 out of 5
Great site, and delivered on time.
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A
Rating: 5 out of 5
Completely satisfied
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A
Rating: 5 out of 5
Product conforms to the order and sent in record time
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A
Rating: 5 out of 5
Perfect! Ultra fast delivery!
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