Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Excellent, fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2020
Super!!!! Super quality fast delivery!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2020
Delivered on time, good quality rollers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2020
Fast shipping and compliant product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
Very fast shipping. Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2020
The product arrived quickly, of very good quality, fits perfectly, I recommend this site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/08/2020
great, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Order placed without hassle and fast delivery with tracking. Top! 30 years later, still a customer!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Perfect, ergonomic and clear.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Top online shop, product shipped within 24 hours. Responds on Messenger immediately, hyper responsive. The boards online are in real and physical stock with them. A serious and fast online store as we see less.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
Wide choice of products delivered for free and quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Good advice from the Paris store before ordering on the site
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2020
The carrier GLS delivered the package to a different relay point than the one selected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2020
Fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2020
Fast, easy, perfect reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/08/2020
T. Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Very well-made site, very fast delivery to the relay point, very serious.. we will return; do not hesitate!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Nothing to report, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very good and very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very satisfied with my purchase. Very fast delivery, interesting prices and products conforming to the description. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/08/2020
Very fast delivery (received earlier than expected) and free. Item well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Top prices, fast (and free) delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2020
My first purchase at Hawai Surf since 1994 in Ivry. Top prices, a well-made site. Order placed on Tuesday, package received on Thursday morning. The screws just needed a slight tightening. Anyway, well done guys.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/08/2020
I am happy with my order, it arrived on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Product conforms to my order.
And the delivery was super fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Intuitive. basic simple basic. Delivery faster than expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/08/2020
Fast delivery and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/08/2020
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/08/2020
Great, as usual
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Board assembled the day after the order, delivery faster than expected.. top.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/08/2020
Very good, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Fast and compliant shipping, no issues
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/08/2020
Fast and efficient, I recommend!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/08/2020
Great!!! Nothing to complain about, I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 19/08/2020
Lack of coordination with your carrier who did not receive the message with the phone number I provided and that you assured me over the phone you had transmitted. Moreover, this Thursday, August 20, you also told me over the phone that the delivery was for Monday 24 and the delivery person came Friday morning the 21. Otherwise, the board arrived in good condition.
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Response from HawaiiSurf
Hello, the carrier was informed on Thursday, August 20 of your new number. It is unfortunate that he did not notify it and we thank you for your feedback so that we can pass the information on to them. Regarding the delivery, it is indeed between 4 to 7 working days for surfboards. The maximum delay was therefore Friday, August 24. We thank you for your interest and remain available for any other questions.
Best regards,
The Hawaiisurf team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/08/2020
product ok received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2020
Fast delivery and product as described
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/08/2020
great to recommend
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