Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Very well designed and clear site. Good products and fair prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
product compliant, fast delivery; Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Perfect, as always... Plus, free shipping for a purchase of 3 euros, it's royal!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2020
packaging not substantial enough
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
Nothing to say, fast delivery, good product, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Very interesting price compared to the usual price, fast delivery, serious site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Careful and fast delivery to the relay point (whose hours had not been updated for the summer but it's not the end of the world) the bodyboard I ordered is very good and its price of €77 instead of €119 suits me perfectly. I highly recommend this site for its seriousness
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/08/2020
Fast delivery! Everything was perfect from the order to the delivery...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2020
Top! Hawaii Surf is top as always.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
Perfect delivery and product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/08/2020
No mistakes and super fast in less than 48 hours
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/08/2020
The board is perfect, fast delivery, can't wait to ride it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Online store top as usual
Really a shame that the shop in Ivry is closed
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2020
super nothing to complain about, everything is perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Fast shipping, conforms to the ordered product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 24/07/2020
Lack of choice in Carver (skateboard)
For the rest, the site is practical and clear
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Response from HawaiiSurf
Hello,
Indeed, the Carver brand is a victim of its success. Don't hesitate to check our website regularly for new products.
Thank you for your interest,
The Hawaiisurf team.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2020
very short delivery time, everything in perfect condition
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Top product and fast delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Quality product and fast delivery in complete security
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2020
Thank you, super fast, nothing better, I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/07/2020
Great purchase, 3 days between order and delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Super fast delivery! Top
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2020
I only give 3 stars because I paid for home delivery because I am disabled. However, the delivery person did not bother to deliver to me, he dropped it off at the relay point. I am looking for a solution to retrieve my package before it goes back.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2020
All sections are clear and precise whether it is to choose a product or to track an order ...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
very satisfied. Order honored and especially very well packaged so well preserved
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
yes, well received and fast!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2020
Compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2020
Very good product and order received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Very intuitive site. Delivery arrived as expected. Very good customer experience!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/07/2020
Good advice and fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2020
Package received on time, the board meets my expectations and the description! I highly recommend hawaiisurf.com. Thanks again, I will enjoy this board at La Torche ;)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/07/2020
Excellent, fast and clean, so excellent, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2020
Fast delivery.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2020
Product as described but delivered to the wrong place!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2020
Very attentive service. Out of stock on the product I had chosen and another was immediately offered with a commercial gesture. Ultra fast delivery. Perfect! I recommend.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/07/2020
Good product but delivery time way too long: a week instead of 48 hours...
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