Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 13/12/2019 à 18h34 following a purchase from 29/11/2019

25 YEARS THAT I HAVE BEEN SHOPPING IN THIS TOP LEVEL SHOP WITH A VERY LARGE CHOICE OF GEAR AT VERY GOOD PRICES

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Acheteur Vérifié

Published on 13/12/2019 à 15h59 following a purchase from 08/12/2019

Very happy with the product and the delivery time

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Acheteur Vérifié

Published on 13/12/2019 à 14h23 following a purchase from 06/12/2019

Everything is in order thank you

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Acheteur Vérifié

Published on 13/12/2019 à 06h49 following a purchase from 03/12/2019

Very disappointed with the delivery and no response to my message from customer service...

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Acheteur Vérifié

Published on 12/12/2019 à 21h25 following a purchase from 03/12/2019

Impeccable and fast

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Acheteur Vérifié

Published on 12/12/2019 à 20h14 following a purchase from 27/11/2019

Great contact and advice.

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Acheteur Vérifié

Published on 12/12/2019 à 09h55 following a purchase from 02/12/2019

Very good price and shipping times as promised (free shipping is nice!).

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Acheteur Vérifié

Published on 11/12/2019 à 23h27 following a purchase from 02/12/2019

Very good! Thank you

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Acheteur Vérifié

Published on 11/12/2019 à 21h47 following a purchase from 01/12/2019

Perfect perfect

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Acheteur Vérifié

Published on 11/12/2019 à 21h11 following a purchase from 30/11/2019

Well-designed site, readable and clear

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Acheteur Vérifié

Published on 11/12/2019 à 11h53 following a purchase from 29/11/2019

Top!!!

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Acheteur Vérifié

Published on 11/12/2019 à 09h40 following a purchase from 30/11/2019

Extremely professional and responsive shop!

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Acheteur Vérifié

Published on 11/12/2019 à 08h25 following a purchase from 29/11/2019

Bad customer service

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Acheteur Vérifié

Published on 10/12/2019 à 18h02 following a purchase from 05/12/2019

Very good
Well received
Quality product

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Acheteur Vérifié

Published on 10/12/2019 à 07h05 following a purchase from 19/10/2019

Very satisfied with the site and the representatives because after a few hiccups everything got back on track.

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Acheteur Vérifié

Published on 09/12/2019 à 17h37 following a purchase from 29/11/2019

Package well packaged, arrived slightly later than expected

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Acheteur Vérifié

Published on 09/12/2019 à 10h44 following a purchase from 29/11/2019

Fast delivery, conforms to the order

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Acheteur Vérifié

Published on 09/12/2019 à 08h53 following a purchase from 02/12/2019

Fast service

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Acheteur Vérifié

Published on 08/12/2019 à 10h27 following a purchase from 28/11/2019

Good fluid and well-organized site.

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Acheteur Vérifié

Published on 08/12/2019 à 09h31 following a purchase from 01/12/2019

Free and fast delivery, in accordance with my order.

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Acheteur Vérifié

Published on 08/12/2019 à 09h01 following a purchase from 29/11/2019

No problems with the order, the service, the follow-up, knowing the product I knew I wouldn't be disappointed with the product and its quality

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Acheteur Vérifié

Published on 08/12/2019 à 08h34 following a purchase from 28/11/2019

Fast delivery

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Acheteur Vérifié

Published on 07/12/2019 à 19h15 following a purchase from 27/11/2019

Nothing to say

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Acheteur Vérifié

Published on 07/12/2019 à 16h33 following a purchase from 01/12/2019

Order received quickly, in line with my expectations. The downside concerns the packaging which leaves something to be desired: a large plastic envelope where the bearings and my bones speed cream were well shaken, a bottle of speed cream leaked.

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Acheteur Vérifié

Published on 07/12/2019 à 15h39 following a purchase from 02/12/2019

perfect rollers. thank you

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Acheteur Vérifié

Published on 07/12/2019 à 15h19 following a purchase from 01/12/2019

Decent site but wrong item sent: a T-shirt instead of a sweatshirt.... at 56€!.... waiting for the exchange procedure....

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Acheteur Vérifié

Published on 07/12/2019 à 14h56 following a purchase from 02/12/2019

Choice and a very interesting promotion. Ultra fast reception

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Acheteur Vérifié

Published on 07/12/2019 à 14h21 following a purchase from 02/12/2019

Item as described. Good communication. Fast delivery. And some brand stickers as a gift!!!

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Acheteur Vérifié

Published on 07/12/2019 à 14h15 following a purchase from 29/11/2019

Perfect

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Acheteur Vérifié

Published on 06/12/2019 à 23h15 following a purchase from 01/12/2019

Easy navigation on the site, quick processing and delivery of my order.

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Acheteur Vérifié

Published on 06/12/2019 à 22h06 following a purchase from 27/11/2019

Site is on point. Order received on time in Romania! Thanks team

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Acheteur Vérifié

Published on 06/12/2019 à 21h20 following a purchase from 30/11/2019

Fast and efficient

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Acheteur Vérifié

Published on 06/12/2019 à 20h33 following a purchase from 01/12/2019

Super fast delivery
Quality product
HOWEVER; Screws not included in the box without it being mentioned anywhere

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Acheteur Vérifié

Published on 06/12/2019 à 20h00 following a purchase from 28/11/2019

Product meets my expectations

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Acheteur Vérifié

Published on 06/12/2019 à 19h06 following a purchase from 29/11/2019

Package received on time with great little stickers

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Acheteur Vérifié

Published on 06/12/2019 à 18h52 following a purchase from 30/11/2019

Fast

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Acheteur Vérifié

Published on 06/12/2019 à 18h30 following a purchase from 29/11/2019

Order received quickly and super!

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Acheteur Vérifié

Published on 06/12/2019 à 16h21 following a purchase from 01/12/2019

Order without issues and lightning-fast delivery. Perfect!

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Acheteur Vérifié

Published on 06/12/2019 à 15h47 following a purchase from 01/12/2019

Delivery arrived well in 3/4 days and package well wrapped

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Acheteur Vérifié

Published on 06/12/2019 à 15h35 following a purchase from 29/11/2019

For all the orders I have already placed on the site, it's all positive. Orders received on time. Impeccable.

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