Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

Reviews 3 and 5 stars

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Acheteur Vérifié

Published on 06/12/2019 à 15h05 following a purchase from 29/11/2019

Good responsiveness between the time of order and delivery

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Acheteur Vérifié

Published on 06/12/2019 à 14h29 following a purchase from 01/12/2019

Good material but grip assembly not great

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Acheteur Vérifié

Published on 06/12/2019 à 14h00 following a purchase from 01/12/2019

Very good

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Acheteur Vérifié

Published on 04/12/2019 à 18h47 following a purchase from 26/11/2019

The prices, delivery, tracking everything is perfect

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Acheteur Vérifié

Published on 04/12/2019 à 08h50 following a purchase from 23/11/2019

compliant with my order

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Acheteur Vérifié

Published on 03/12/2019 à 22h44 following a purchase from 24/11/2019

Very good

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Acheteur Vérifié

Published on 03/12/2019 à 16h03 following a purchase from 28/11/2019

The delivery was fast and the things were as described.

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Acheteur Vérifié

Published on 03/12/2019 à 12h38 following a purchase from 25/11/2019

efficient and reliable for ordering an item delivered within 48h

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Acheteur Vérifié

Published on 03/12/2019 à 11h34 following a purchase from 27/11/2019

I received my bushings with a missing washer. And the soft package made everything loose, luckily the lubricant for bearings was well sealed! Everything was out of the boxes and packaging. Too bad the price was attractive

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Acheteur Vérifié

Published on 02/12/2019 à 18h32 following a purchase from 27/11/2019

Fast delivery

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Acheteur Vérifié

Published on 02/12/2019 à 17h34 following a purchase from 27/11/2019

Very good site!! Ultra fast shipping and competitive prices.

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Acheteur Vérifié

Published on 02/12/2019 à 13h56 following a purchase from 26/11/2019

All good, except for a small impact (you can see the wood on 1cm) on the board

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Acheteur Vérifié

Published on 02/12/2019 à 10h13 following a purchase from 26/11/2019

Delivery on time and as per order, perfect!

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Acheteur Vérifié

Published on 02/12/2019 à 09h59 following a purchase from 26/11/2019

Fast superb condition as per order no issues

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Acheteur Vérifié

Published on 02/12/2019 à 09h18 following a purchase from 26/11/2019

Everything perfect

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Acheteur Vérifié

Published on 02/12/2019 à 08h31 following a purchase from 26/11/2019

Product conforms to the photo. Fast delivery, well-packaged product. Easy, smooth site navigation. I recommend.

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Acheteur Vérifié

Published on 02/12/2019 à 08h20 following a purchase from 26/11/2019

Very fast delivery

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Acheteur Vérifié

Published on 02/12/2019 à 08h12 following a purchase from 17/11/2019

Very good. Impeccable customer service and follow-up.

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Acheteur Vérifié

Published on 02/12/2019 à 07h18 following a purchase from 26/11/2019

Very good

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Acheteur Vérifié

Published on 02/12/2019 à 06h48 following a purchase from 26/11/2019

Very fast order received the next day. Very surprised because given the comments for GLS I was not calm

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Acheteur Vérifié

Published on 01/12/2019 à 12h56 following a purchase from 23/11/2019

Product received on time and totally compliant with the description. I found the packaging a bit 'light' but the product was not damaged. However, I do not recommend GLS for delivery. The product arrived grouped with other products ordered elsewhere, also going through GLS and my experience with this carrier was very bad: the other products were very late, very difficult to contact GLS and when I finally got them, I was never treated like that: borderline insulting and they hung up on me. Avoid GLS!!!

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Acheteur Vérifié

Published on 01/12/2019 à 09h06 following a purchase from 24/11/2019

Not bad at all

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Acheteur Vérifié

Published on 30/11/2019 à 18h46 following a purchase from 24/11/2019

Fast delivery, products conform to expectations

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Acheteur Vérifié

Published on 30/11/2019 à 18h18 following a purchase from 25/11/2019

Regarding the site I have nothing to say everything went well. Delivery time, the only small downside is the packaging. The box containing the rollers being just wrapped, it took some serious hits during transport, it is completely smashed to offer for Christmas it's a bit mediocre.

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Acheteur Vérifié

Published on 30/11/2019 à 17h18 following a purchase from 26/11/2019

Very fast delivery despite a mistake on my part.

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Acheteur Vérifié

Published on 30/11/2019 à 16h33 following a purchase from 25/11/2019

Received very quickly, thank you for the stickers

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Acheteur Vérifié

Published on 30/11/2019 à 16h17 following a purchase from 21/11/2019

Speed

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Acheteur Vérifié

Published on 30/11/2019 à 15h06 following a purchase from 25/11/2019

I was looking for a precise Carver surf skate, and it was on Hawaii surf that the price was the most interesting. Complete and explanatory description. Quick order and very fast and free receipt of my package at the relay point. Given these promotions I will surely return to Hawaii surf.

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Acheteur Vérifié

Published on 30/11/2019 à 14h14 following a purchase from 25/11/2019

Perfect

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Acheteur Vérifié

Published on 30/11/2019 à 13h26 following a purchase from 25/11/2019

I would have liked to be informed that the boards were sold without grip. I would have ordered some.

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Acheteur Vérifié

Published on 30/11/2019 à 13h21 following a purchase from 25/11/2019

perfect everything received as per order and very quickly

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Acheteur Vérifié

Published on 29/11/2019 à 21h10 following a purchase from 23/11/2019

Good reception of the products. However, it was impossible to select a pickup point via GLS while there is one just next to my house. So I opted for home delivery (paid) which was supposed to arrive between such and such date. Delivery a day earlier, not being at home my package was dropped off at the pickup point I wanted without incurring delivery fees. I specify that the pickup point selection did not show any PR in the center of Bordeaux, just a few in the CUB (quite far then). So we are forced to take the paid home delivery even though we will go pick up the package next to our home.

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Acheteur Vérifié

Published on 29/11/2019 à 15h17 following a purchase from 22/11/2019

Speed, price, and consideration top! Thank you HWS

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Acheteur Vérifié

Published on 29/11/2019 à 14h21 following a purchase from 23/11/2019

Effective, I was even surprised to see my package delivered so quickly.

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Acheteur Vérifié

Published on 26/11/2019 à 17h00 following a purchase from 21/11/2019

Great products and very good prices. Very fast delivery. Very happy thank you Hawaii surf.

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Acheteur Vérifié

Published on 26/11/2019 à 07h23 following a purchase from 14/11/2019

Product compliant, received on time. Nothing to add. Perfect and thank you :)

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Acheteur Vérifié

Published on 24/11/2019 à 23h59 following a purchase from 17/11/2019

Arrived quickly and without defects

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Acheteur Vérifié

Published on 24/11/2019 à 19h37 following a purchase from 19/09/2019

I am fully satisfied, I received my package in 24 hours.
I was a bit worried at first, due to some harsh comments. I tried to reach them by phone to verify and they are attentive and very good advice.
Thank you @HawaiiSurf!

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Acheteur Vérifié

Published on 24/11/2019 à 16h01 following a purchase from 19/11/2019

Received on time and compliant

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Acheteur Vérifié

Published on 23/11/2019 à 22h21 following a purchase from 16/11/2019

very happy

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