Customer reviews of HawaiiSurf

9,4 /10

Based on 10 175 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 129 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

3 star reviews

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Acheteur Vérifié

Published on 12/05/2016 à 00h05 following a purchase from 07/05/2016

saying nothing 3 days before a 15% promotion, I no longer order from hawaiisurf

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Acheteur Vérifié

Published on 11/05/2016 à 21h09 following a purchase from 07/05/2016

Site very easy to use. Appreciable 15% discount promotion but the day after the end of the promotion the same product is sold at -20%. So in the end, bad purchase.

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Acheteur Vérifié

Published on 08/05/2016 à 00h02 following a purchase from 03/05/2016

Good overall but the grip provided with the boards is not satisfactory

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Acheteur Vérifié

Published on 07/05/2016 à 11h16 following a purchase from 03/05/2016

The site itself is very good, the only issue is that I ordered a pair of roller skates that were supposed to be delivered between May 4 and 5, but in the end, the delivery changed to between May 5 and 6, and as of today, it's the 8th and I still haven't received my skates, they are stuck in the 26.

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Acheteur Vérifié

Published on 23/04/2016 à 20h46 following a purchase from 19/04/2016

Product descriptions are not detailed enough

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Acheteur Vérifié

Published on 23/04/2016 à 02h55 following a purchase from 16/04/2016

ordered on the 19th received on the 20th, delivery is super fast! a small downside though, I have an invoice of 135 E while I paid them 160 E! they come from a store in 94, which means that in-store they are cheaper!!! advice, go there ;)

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Acheteur Vérifié

Published on 18/04/2016 à 20h03 following a purchase from 07/04/2016

not enough choice....

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Acheteur Vérifié

Published on 12/04/2016 à 22h32 following a purchase from 08/04/2016

The prepared product was not the right color.
Fortunately, I picked up my order in store, so the change could be made on site.

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Acheteur Vérifié

Published on 11/04/2016 à 14h24 following a purchase from 05/04/2016

A bit weak

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Acheteur Vérifié

Published on 09/04/2016 à 10h59 following a purchase from 04/04/2016

Ultra fast delivery but error regarding the shipped product... too bad

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