Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

4 star reviews

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Acheteur Vérifié

Published on 28/04/2018 à 18h24 following a purchase from 24/04/2018

I recommend, fast delivery in plastic packaging in its box dented on the side.

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Published on 28/04/2018 à 08h48 following a purchase from 07/04/2018

I asked a question following my order, I did not get a response

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Acheteur Vérifié

Published on 23/04/2018 à 18h59 following a purchase from 25/03/2018

Very good lacks a rating for non-professionals maybe

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Acheteur Vérifié

Published on 22/04/2018 à 17h27 following a purchase from 18/04/2018

Product compliant and in good condition, fast delivery but at the relay point instead of home otherwise I would have given 5.

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Acheteur Vérifié

Published on 22/04/2018 à 13h37 following a purchase from 01/04/2018

Easy to use and interesting products.

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Acheteur Vérifié

Published on 16/04/2018 à 23h21 following a purchase from 13/04/2018

Always top-notch service. But perfection does not exist and I think there is always something to work on. Keep it up

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Acheteur Vérifié

Published on 13/04/2018 à 10h56 following a purchase from 08/04/2018

Reliable site. Fast delivery. I order from this site. Thank you!!!

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Acheteur Vérifié

Published on 11/04/2018 à 09h03 following a purchase from 04/04/2018

fast and efficient. I was super happy this time to receive my ungripped decks and in their original packaging. Note that the grip provided is really not great.

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Acheteur Vérifié

Published on 10/04/2018 à 20h22 following a purchase from 04/04/2018

Fast delivery and tracking

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Acheteur Vérifié

Published on 07/04/2018 à 16h51 following a purchase from 01/04/2018

Very fast shipping and products conform, nothing to report I recommend these very professional sellers.

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Acheteur Vérifié

Published on 04/04/2018 à 16h23 following a purchase from 29/03/2018

GOOD SIZE GOOD SUPPORT

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Acheteur Vérifié

Published on 27/03/2018 à 08h08 following a purchase from 22/03/2018

Good

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Acheteur Vérifié

Published on 20/03/2018 à 19h34 following a purchase from 14/03/2018

I had a problem but it was neither Hawaii Surf nor the delivery person's fault, it was the parcel relay that didn't do its job, it got sorted out, I only give 4 stars because I would like the boards I order not to arrive gripped as they are for display, I can't find the option.
In short, Hawaii Surf always delivers!

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Acheteur Vérifié

Published on 20/03/2018 à 09h42 following a purchase from 28/02/2018

Serious site. Package in good condition

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Acheteur Vérifié

Published on 18/03/2018 à 20h41 following a purchase from 25/02/2018

Interesting site, good products
Too bad Hawaii Surf does not offer direct delivery by post, so at home by the postman, the nearest DPD relay was 10 km away... just for two pairs of gloves.

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Acheteur Vérifié

Published on 12/03/2018 à 09h47 following a purchase from 08/03/2018

Good site

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Acheteur Vérifié

Published on 12/03/2018 à 09h20 following a purchase from 08/03/2018

Fast and meets my expectations

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Acheteur Vérifié

Published on 12/03/2018 à 06h05 following a purchase from 07/03/2018

Very good site for extreme sports

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Acheteur Vérifié

Published on 11/03/2018 à 18h44 following a purchase from 05/03/2018

Site to recommend. Clear and precise information.

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Acheteur Vérifié

Published on 09/03/2018 à 21h19 following a purchase from 04/03/2018

Delivery times a bit long, especially the product preparation stage, but corresponding to what was announced during the order confirmation!

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Acheteur Vérifié

Published on 07/03/2018 à 13h44 following a purchase from 03/03/2018

expensive shipping fees

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Acheteur Vérifié

Published on 06/03/2018 à 14h13 following a purchase from 21/02/2018

professional and quick for deliveries

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Acheteur Vérifié

Published on 06/03/2018 à 10h11 following a purchase from 10/02/2018

Perfect order
The products matched the photos perfectly

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Acheteur Vérifié

Published on 04/03/2018 à 10h25 following a purchase from 28/02/2018

Very fast shipping.

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Acheteur Vérifié

Published on 04/03/2018 à 08h53 following a purchase from 27/02/2018

the site is correct nothing to report overall

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Acheteur Vérifié

Published on 03/03/2018 à 10h36 following a purchase from 24/02/2018

Corresponds to the product, nothing to complain about.

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Acheteur Vérifié

Published on 01/03/2018 à 14h40 following a purchase from 25/02/2018

Timelines respected, package well packaged.

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Acheteur Vérifié

Published on 01/03/2018 à 00h51 following a purchase from 06/02/2018

Good, accessible by phone for the necessary additional information.

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Acheteur Vérifié

Published on 25/02/2018 à 16h47 following a purchase from 19/02/2018

Package arrived on time, in good condition. Good service

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Acheteur Vérifié

Published on 24/02/2018 à 20h56 following a purchase from 05/02/2018

Deadlines respected

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Acheteur Vérifié

Published on 24/02/2018 à 14h23 following a purchase from 04/02/2018

Very good site with a lot of choices

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Acheteur Vérifié

Published on 23/02/2018 à 09h43 following a purchase from 18/02/2018

Good

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Acheteur Vérifié

Published on 22/02/2018 à 20h01 following a purchase from 18/02/2018

excellent work, the only downside is the carrier

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Acheteur Vérifié

Published on 22/02/2018 à 10h43 following a purchase from 18/02/2018

Nice site but filter management needs improvement.

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Acheteur Vérifié

Published on 19/02/2018 à 10h43 following a purchase from 15/02/2018

Good product but stained fixation and damaged box otherwise good

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Acheteur Vérifié

Published on 14/02/2018 à 09h11 following a purchase from 08/02/2018

In accordance with online descriptions

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Acheteur Vérifié

Published on 12/02/2018 à 16h53 following a purchase from 05/02/2018

good site

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Acheteur Vérifié

Published on 12/02/2018 à 16h25 following a purchase from 05/02/2018

Slight delay in delivery. But very good products.

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Acheteur Vérifié

Published on 12/02/2018 à 14h19 following a purchase from 23/01/2018

Order to Brussels arrived in 5 days including the weekend.
However, not very responsive via email. But the important thing is to receive your order.

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Acheteur Vérifié

Published on 08/02/2018 à 21h10 following a purchase from 03/02/2018

Product in good condition, delivery time respected

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