Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

4 star reviews

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/09/2017
Good, but lacking a commercial gesture like stickers or promotions, etc...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/09/2017
For sliding and especially rollers despite a limited choice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Serious and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2017
Clear and simple site. Easy to order on it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/08/2017
Nothing to report.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2017
professional, good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/08/2017
good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/08/2017
Fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/08/2017
Website quite clear overall.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2017
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2017
Good but lacking information regarding the tracking of my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/08/2017
Good value for money, you can find everything you need!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/07/2017
A bit difficult to fit the bearings but it's okay
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/08/2017
Good but the payment in three installments without fees with Oney does not work properly
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/07/2017
Fast and quality shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/07/2017
-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/07/2017
Easy order on the site, delivery faster than expected (the package arrived before the email notifying me that it was arriving!)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/07/2017
Well-made site, easy to find what you're looking for
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/07/2017
Fast and impeccable delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2017
Surfing, rollers, etc. This is not at all my universe, but I retain an impression of seriousness and professionalism. I will think about recommending this store to a third party more in line with your offer.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/07/2017
I'm waiting
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/07/2017
too bad the shipping costs are so high
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2017
Fast and protected deliveries.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2017
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/07/2017
Be careful with TNT, the home delivery service is charged but not on time. I was a bit angry this morning when I received their text saying I was absent while I was at home.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/07/2017
nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/07/2017
Very good communication (order tracking + delivery)
Perfect
Thank you
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/07/2017
Nothing to report, however the parcel relay I chose should be excluded. I was looked down upon because I was a woman, I really didn't appreciate it
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2017
Fast shipping, too bad the shipping costs can't be lower especially when ordering just a t-shirt that weighs nothing!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/06/2017
Super site, a lot of choices in all areas (roller, snow ...), great prices.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2017
Choice, speed of shipping and good follow-up of my order
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2017
No problems to report, ordered the day before and received the next day very quickly. It was very fast. I am happy.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2017
Fast delivery !! Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/06/2017
TNT as a delivery service .... Useless !!!
The package did not arrive at my home, I had paid for this service, had to go pick it up at a relay point...
I will not order from Hawaii surf again because of that.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/06/2017
Package delivered quickly and without damage. Very good quality longboard ^^ luckily for its price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2017
Very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/06/2017
Order processing and fast delivery
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