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A
Rating: 4 out of 5
The necessary technical information is there and it's a plus.
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Well-organized site, easy to find what you're looking for. Concrete and useful information.
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A
Rating: 4 out of 5
Order placed urgently and received on time!
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A
Rating: 4 out of 5
Efficient and quick shipping
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A
Rating: 4 out of 5
Good phone reception and good follow-up
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A
Rating: 4 out of 5
Good, but I was expecting a text confirming the arrival at the pickup point
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A
Rating: 4 out of 5
Despite a deplorable delivery person who does not come to you claiming your absence to get rid of the package at the pickup point, hawaiisurf managed to resolve this issue by making a commercial gesture as compensation. Very good quality products. Very pleasant staff.
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A
Rating: 4 out of 5
Nothing to report. Not having received my forgotten password by email quickly, I had to create a new account with another email address.
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A
Rating: 4 out of 5
I think it would just be good to include the dimensions of the screws or other materials of this kind. That would be practical ;)
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A
Rating: 4 out of 5
received after 5 days and not 24h, probably due to the holiday Thursday
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A
Rating: 4 out of 5
The basics...
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A
Rating: 4 out of 5
Practical and functional site
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A
Rating: 4 out of 5
I cannot evaluate the product, I am waiting for my shoes which arrive in 10 days... assembly not done ^^ I therefore evaluate the delivery and the quality of the responses that were provided to me :)
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A
Rating: 4 out of 5
Delivery a bit long but otherwise perfect packaging
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A
Rating: 4 out of 5
Fast delivery to parcel relay but a bit expensive
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A
Rating: 4 out of 5
Delivery was rather quick but the shipping costs are a bit high, otherwise the package/product is new.
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A
Rating: 4 out of 5
Effective
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A
Rating: 4 out of 5
The site is well designed, easy to navigate. I am a beginner and I took a Jart Classic, I hope to be satisfied :P
I just found that some protection around the skateboard during travel would be nice but nothing serious. The delivery was also quick (2 days).
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I just found that some protection around the skateboard during travel would be nice but nothing serious. The delivery was also quick (2 days).
A
Rating: 4 out of 5
spot on!
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A
Rating: 4 out of 5
Good prices, very good shipping time. However, delivery to Belgium is quite expensive, I had to go through family in France to get free shipping.
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A
Rating: 4 out of 5
Fast, very good products, the only downside is a slight darkening on my white wheels, but otherwise perfect
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A
Rating: 4 out of 5
Fast delivery. Careful package. Nothing to say.
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A
Rating: 4 out of 5
Fast delivery within the deadlines. Well-presented site with a wide choice of products.
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A
Rating: 4 out of 5
Reliable
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A
Rating: 4 out of 5
Good and fast. Thank you
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A
Rating: 4 out of 5
Package arrived 4 days after the order as expected. Box not very well protected but no damage to the product, just the corners of the box a bit damaged. Nothing important. I recommend, serious, fast and efficient.
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A
Rating: 4 out of 5
Good site
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A
Rating: 4 out of 5
Fast shipping, but the box was very damaged. Fortunately, the product was fine.
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A
Rating: 4 out of 5
Top efficient and fast, I recommend it
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A
Rating: 4 out of 5
Product descriptions need improvement! Especially the quantity of products in the lots!
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
good site but needs to review the delivery with TNT who are not serious
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A
Rating: 4 out of 5
Product online with description
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A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 4 out of 5
Fast shipping and reception but decks damaged on the edges during gripping, being intended for display it's rather unfortunate.
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A
Rating: 4 out of 5
Correct. Very quick in-store pickup.
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A
Rating: 4 out of 5
Good welcome, nothing to report.
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A
Rating: 4 out of 5
Serious site, you can order with confidence.
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A
Rating: 4 out of 5
Wide choice, clear site.
I feel, however, that items out of stock are removed from the search: to find this gemini bag I had to scroll through the promotions, the search 'dakine gemini' returned no results.
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I feel, however, that items out of stock are removed from the search: to find this gemini bag I had to scroll through the promotions, the search 'dakine gemini' returned no results.
A
Rating: 4 out of 5
Coooooool
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