Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

5 star reviews

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Acheteur Vérifié

Published on 13/01/2019 à 18h34 following a purchase from 09/01/2019

Customer support via chat during purchase is top! Fast and efficient. I am delighted

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Published on 13/01/2019 à 18h30 following a purchase from 10/01/2019

Perfect

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Acheteur Vérifié

Published on 13/01/2019 à 18h03 following a purchase from 06/01/2019

Good delivery service. Package received on the announced date. Very serious service.

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Acheteur Vérifié

Published on 12/01/2019 à 21h25 following a purchase from 05/01/2019

Very good

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Acheteur Vérifié

Published on 12/01/2019 à 17h57 following a purchase from 09/01/2019

Super price defying all competition and hyper express shipping

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Acheteur Vérifié

Published on 12/01/2019 à 17h33 following a purchase from 09/01/2019

Very simple

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Acheteur Vérifié

Published on 12/01/2019 à 17h02 following a purchase from 09/01/2019

Very fast!

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Acheteur Vérifié

Published on 12/01/2019 à 15h28 following a purchase from 09/01/2019

Very professional: time between order and delivery: 4 days, product compliant and well protected

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Acheteur Vérifié

Published on 12/01/2019 à 14h29 following a purchase from 09/01/2019

Very good

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Acheteur Vérifié

Published on 12/01/2019 à 13h44 following a purchase from 06/01/2019

Excellent service satisfied in every way!

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Acheteur Vérifié

Published on 12/01/2019 à 13h38 following a purchase from 09/01/2019

Fast and perfect items

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Acheteur Vérifié

Published on 12/01/2019 à 12h13 following a purchase from 27/12/2018

A delivery issue via the partner but very well managed by the teams. A big thank you to them for searching and managing to resolve the problem.

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Acheteur Vérifié

Published on 11/01/2019 à 23h18 following a purchase from 09/01/2019

On time

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Acheteur Vérifié

Published on 11/01/2019 à 20h54 following a purchase from 08/01/2019

Product as described. Fast delivery. Person on the phone attentive. I highly recommend this site and store. Thank you!

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Acheteur Vérifié

Published on 11/01/2019 à 20h09 following a purchase from 05/01/2019

Very good; order as described and delivered on time

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Acheteur Vérifié

Published on 11/01/2019 à 19h32 following a purchase from 04/01/2019

Great bag
Ultra fast delivery

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Acheteur Vérifié

Published on 11/01/2019 à 17h48 following a purchase from 09/01/2019

Fast and efficient!

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Acheteur Vérifié

Published on 11/01/2019 à 14h19 following a purchase from 08/01/2019

Ideal

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Acheteur Vérifié

Published on 11/01/2019 à 13h48 following a purchase from 08/01/2019

Fast and everything is ok!! Impeccable

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Acheteur Vérifié

Published on 11/01/2019 à 13h36 following a purchase from 09/01/2019

Very fast shipping and well-packaged product

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Acheteur Vérifié

Published on 11/01/2019 à 13h27 following a purchase from 09/01/2019

Order as described and received quickly, I recommend this site

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Acheteur Vérifié

Published on 11/01/2019 à 12h57 following a purchase from 09/01/2019

COLIe received quickly

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Acheteur Vérifié

Published on 11/01/2019 à 12h47 following a purchase from 05/01/2019

A nice surprise!
Indeed, I had a doubt about the size of the ski boots chosen on this online store.
After contacting customer service, which responds quickly, the possibility of returning the item after trying it on is offered.
As soon as I received the boots, I put them on directly, they fit perfectly, foot well snug, width perfect, fastening not even fully tight, in short, the advice on the product page as well as the pedometer offered for download are effective!
I am satisfied with this purchase, I would recommend Hawaisurf to my friends.

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Acheteur Vérifié

Published on 11/01/2019 à 12h46 following a purchase from 09/01/2019

Ultra fast delivery

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Acheteur Vérifié

Published on 11/01/2019 à 12h42 following a purchase from 07/01/2019

Very reliable

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Acheteur Vérifié

Published on 11/01/2019 à 12h42 following a purchase from 05/01/2019

Impeccable

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Acheteur Vérifié

Published on 11/01/2019 à 12h12 following a purchase from 08/01/2019

top!

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Acheteur Vérifié

Published on 11/01/2019 à 11h36 following a purchase from 07/01/2019

Always so professional Hawaiisurf!
You are the best! Thank you

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Acheteur Vérifié

Published on 10/01/2019 à 16h54 following a purchase from 06/01/2019

Perfect

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Acheteur Vérifié

Published on 10/01/2019 à 14h27 following a purchase from 06/01/2019

deadline respected and impeccable product!

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Acheteur Vérifié

Published on 10/01/2019 à 13h34 following a purchase from 08/01/2019

I found what I wanted and the delivery is very fast.

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Acheteur Vérifié

Published on 10/01/2019 à 13h20 following a purchase from 07/01/2019

Top service and super fast deadline. Ultra satisfied, would recommend

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Acheteur Vérifié

Published on 10/01/2019 à 13h06 following a purchase from 05/01/2019

Perfect

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Acheteur Vérifié

Published on 09/01/2019 à 23h44 following a purchase from 24/12/2018

This site is fun

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Acheteur Vérifié

Published on 09/01/2019 à 21h00 following a purchase from 04/01/2019

super site

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Acheteur Vérifié

Published on 09/01/2019 à 20h55 following a purchase from 05/01/2019

2nd order and still serious and fast with good delivery tracking and good DELIVERY SERVICE (DPD)

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Acheteur Vérifié

Published on 09/01/2019 à 20h31 following a purchase from 04/01/2019

The site is very easy to use and the interaction with the team is great. Everyone is very responsive

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Acheteur Vérifié

Published on 09/01/2019 à 19h18 following a purchase from 05/01/2019

nothing to complain about, the product matches the order

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Acheteur Vérifié

Published on 08/01/2019 à 22h16 following a purchase from 03/01/2019

Very serious site and super friendly customer service! Fast delivery!

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Acheteur Vérifié

Published on 08/01/2019 à 21h16 following a purchase from 05/01/2019

Fast delivery and in perfect condition, super material, very reliable! I buy on this site with my eyes closed!!

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