Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews
5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

5 star reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2024
Good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2024
Processing speed, boards without issues, clear communications
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/02/2024
Very fast shipping, product conforms to my order, very good, I will recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/02/2024
Good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/02/2024
Top very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2024
Everything is ok. Perfect. Responsiveness, product quality, delivery times, communication: impeccable. Highly recommended!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2024
Perfect very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/02/2024
Perfect very fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/02/2024
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2024
very fast delivery, competitive prices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2024
Cool
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2024
very good user experience. Clear site and honest prices. Fast shipping. All good!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/01/2024
navigation on the site is smooth, easy ordering and delivery nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2024
very good price and very fast shipping. I recommend. Jérôme
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/01/2024
Very easy navigation
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/01/2024
Fast and compliant.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2024
Small initial error in the composition of the protection pack accompanying the rollers, well handled by customer service! New complete pack sent back... of superior quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2024
Very complete site with ease of choosing sizes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
Following an oversight in the order, I congratulate customer service for their responsiveness. They sent me the oversight super quickly as well. My husband was super happy. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2024
Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2024
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2024
Satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2024
Ultra fast delivery and careful package, shoes conform to their description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2024
Great choice, great price, very responsive, very good online store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2024
Everything went well
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2024
Very happy,
Careful and fast shipping,
Everything I love!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2024
Arrived on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2024
The sorting system is not very intuitive, but the rest is perfect: payment, package tracking, access to customer account, return service, refund. I was a customer of the shop in my younger years ;) (in Ivry if I remember correctly), we are still at the same level of service ;) Well above Vieux Campeur!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2024
Very good, fast delivery, product as expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2024
Order delivered on time. Very professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2024
As expected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2024
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2024
Fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/01/2024
Fast delivery, quality packaging and product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/01/2024
Top-notch, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/01/2024
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2024
Good site, reliable, order received quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2024
Nothing to complain about, fast shipping, very well packaged order. I recommend
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