Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

5 star reviews

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Acheteur Vérifié

Published on 07/07/2023 à 15h45 following a purchase from 27/06/2023

Shipping within 24 hours, item well packaged

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Response from HawaiiSurf Published on 26/07/2023

Hello Frédérique, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us has been positive and that our team has met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider each review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)

Acheteur Vérifié

Published on 05/07/2023 à 18h39 following a purchase from 21/06/2023

Good communication and speed
Thank you

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Response from HawaiiSurf Published on 26/07/2023

Hello William, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive when purchasing a pair of FACTION Mana 2 skis and that our team met your expectations so you could fully enjoy your adventures in the mountains. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider every review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)

Acheteur Vérifié

Published on 30/06/2023 à 12h50 following a purchase from 20/06/2023

Price, deadline top

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Response from HawaiiSurf Published on 26/07/2023

Hello Thierry, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider every review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)

Acheteur Vérifié

Published on 29/06/2023 à 06h26 following a purchase from 19/06/2023

The order was processed quickly and efficiently

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Response from HawaiiSurf Published on 26/07/2023

Dear customer, We sincerely thank you for taking the time to leave a review on our platform. Your feedback is of great value to us as it helps us maintain and improve the quality of our products/services. At HawaiiSurf, we place paramount importance on the transparency and authenticity of the reviews left by our customers. We are proud to know that your experience with us was positive and that our team met your expectations. Your positive comments are a true source of motivation for us and encourage us to continue providing superior quality products/services. If you have any suggestions or constructive remarks, we are equally attentive to them. We consider every review as an opportunity to learn and grow. Once again, we thank you for your trust in HawaiiSurf and for sharing your experience with us. We look forward to serving you again and offering you an even better experience. Best regards, The HawaiiSurf team! :)

Acheteur Vérifié

Published on 25/06/2023 à 21h07 following a purchase from 11/06/2023

Super site! Very fast shipping and top team!! I recommend 100%

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Published on 21/06/2023 à 13h24 following a purchase from 10/06/2023

Perfect

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Acheteur Vérifié

Published on 17/06/2023 à 09h48 following a purchase from 06/06/2023

Fast shipping!

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Acheteur Vérifié

Published on 16/06/2023 à 12h10 following a purchase from 07/06/2023

Super fast shipping, really great!

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Acheteur Vérifié

Published on 14/06/2023 à 18h55 following a purchase from 03/06/2023

Good quality items for a long time.

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Acheteur Vérifié

Published on 11/06/2023 à 09h49 following a purchase from 28/05/2023

Super good!

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Acheteur Vérifié

Published on 08/06/2023 à 14h05 following a purchase from 29/05/2023

Perfect

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Acheteur Vérifié

Published on 07/06/2023 à 17h59 following a purchase from 28/05/2023

Perfect

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Acheteur Vérifié

Published on 07/06/2023 à 15h57 following a purchase from 27/05/2023

Better and faster than an order at a German shop could have gone. Great price and perfect delivery

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Acheteur Vérifié

Published on 07/06/2023 à 09h44 following a purchase from 23/05/2023

Products delivered quickly. Top sales team.
I recommend

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Acheteur Vérifié

Published on 29/05/2023 à 07h51 following a purchase from 13/05/2023

I am delighted with the article

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Acheteur Vérifié

Published on 28/05/2023 à 10h23 following a purchase from 14/05/2023

Sent quickly and received neatly. Good price-quality. Thank you

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Acheteur Vérifié

Published on 24/05/2023 à 12h46 following a purchase from 13/05/2023

It was perfect. Thanks

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Response from HawaiiSurf Published on 26/05/2023

Hello, Thank you very much for your feedback. We hope that you love your Patagonia fleece! Have a beautiful day. Cécilia from Hawaiisurf

Acheteur Vérifié

Published on 22/05/2023 à 21h02 following a purchase from 05/05/2023

Perfect!!!! Fast and uncomplicated (quick and easy!) Very good - THANK YOU!!

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Acheteur Vérifié

Published on 22/05/2023 à 12h47 following a purchase from 06/05/2023

Perfect and fast!!

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Acheteur Vérifié

Published on 22/05/2023 à 10h40 following a purchase from 07/05/2023

Package received within the agreed timeframe and in accordance with what was ordered

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Acheteur Vérifié

Published on 18/05/2023 à 14h12 following a purchase from 08/05/2023

Everything perfect, both the delivery and the product. I will buy again from Hawaii Surf.

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Acheteur Vérifié

Published on 18/05/2023 à 13h52 following a purchase from 06/05/2023

fast delivery. No problem.

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Acheteur Vérifié

Published on 11/05/2023 à 14h52 following a purchase from 01/05/2023

very short delivery time, and product meets my expectations.

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Acheteur Vérifié

Published on 11/05/2023 à 13h42 following a purchase from 01/05/2023

Very good

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Acheteur Vérifié

Published on 11/05/2023 à 12h31 following a purchase from 29/04/2023

Hawaiisurf is my reference site for my surfing items. Choice, quality, and fast delivery.

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Acheteur Vérifié

Published on 11/05/2023 à 12h02 following a purchase from 01/05/2023

Fast shipping. Interesting promotional price. A gift was forgotten but the very pleasant sales representative contacted me again and the shipment was also quick. I recommend this site

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Acheteur Vérifié

Published on 10/05/2023 à 00h08 following a purchase from 05/04/2023

I ordered clothes for this summer. Very good site, quality and promotions all year round and your delivery box is ultra fast I was notified of the package tracking from the finalization of my order to delivery.

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Acheteur Vérifié

Published on 07/05/2023 à 10h29 following a purchase from 22/04/2023

Perfect!

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Acheteur Vérifié

Published on 02/05/2023 à 07h20 following a purchase from 19/04/2023

Delivery speed

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Acheteur Vérifié

Published on 01/05/2023 à 19h07 following a purchase from 18/04/2023

Perfect, fast delivery and products ok

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Acheteur Vérifié

Published on 26/04/2023 à 13h09 following a purchase from 16/04/2023

Perfect in every way

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Acheteur Vérifié

Published on 21/04/2023 à 16h34 following a purchase from 12/04/2023

Great website with a top selection of products and a team that listens and is always responsive to every request! Thank you team!

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Acheteur Vérifié

Published on 21/04/2023 à 08h53 following a purchase from 05/04/2023

Perfect

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Acheteur Vérifié

Published on 16/04/2023 à 19h21 following a purchase from 06/04/2023

everything great!

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Acheteur Vérifié

Published on 11/04/2023 à 09h15 following a purchase from 26/03/2023

Everything perfect, products and shipping!

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Acheteur Vérifié

Published on 10/04/2023 à 17h55 following a purchase from 30/03/2023

Perfect

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Acheteur Vérifié

Published on 09/04/2023 à 14h55 following a purchase from 30/03/2023

Everything perfect, good communication. Shipment from FR to BCN fast. Thank you very much.

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Acheteur Vérifié

Published on 09/04/2023 à 12h30 following a purchase from 30/03/2023

A wide choice of clothing in addition to a very available & helpful customer service team! I recommend :)

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Acheteur Vérifié

Published on 05/04/2023 à 22h21 following a purchase from 24/03/2023

serious, fast delivery.

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Acheteur Vérifié

Published on 02/04/2023 à 09h56 following a purchase from 19/03/2023

Very good.

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Response from HawaiiSurf Published on 26/05/2023

Hello, Thank you for your feedback, great roller skating adventures await you! :) I wish you a pleasant day. Cécilia from Hawaiisurf