Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

5 star reviews

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Acheteur Vérifié

Published on 12/12/2020 à 18h51 following a purchase from 12/12/2020

Top notch!! Reasonable prices, don't wait any longer.

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Acheteur Vérifié

Published on 12/12/2020 à 18h13 following a purchase from 27/11/2020

So happy with my new skate. Fast delivery

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Acheteur Vérifié

Published on 11/12/2020 à 13h32 following a purchase from 25/11/2020

Very good quality item, fast delivery, I recommend this seller.

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Acheteur Vérifié

Published on 10/12/2020 à 23h08 following a purchase from 10/12/2020

Very well welcomed and advised

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Acheteur Vérifié

Published on 10/12/2020 à 22h04 following a purchase from 10/12/2020

professional advice, choice

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Published on 10/12/2020 à 19h29 following a purchase from 10/12/2020

I am delighted with my purchase received in less than 2 days, super well packaged and careful. I recommend this online shop 100%.

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Published on 10/12/2020 à 08h29 following a purchase from 09/12/2020

Available and attentive

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Acheteur Vérifié

Published on 09/12/2020 à 22h06 following a purchase from 09/12/2020

Excellent! I highly recommend, package very well packaged, fast delivery and very good advice from the team.

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Acheteur Vérifié

Published on 09/12/2020 à 21h38 following a purchase from 09/12/2020

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Acheteur Vérifié

Published on 09/12/2020 à 20h27 following a purchase from 06/12/2020

Very simple and intuitive site. Very fast delivery. I am delighted. Thank you.

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Acheteur Vérifié

Published on 09/12/2020 à 12h15 following a purchase from 06/12/2020

Clear navigation on the site: my son also knew what type of trucks he was looking for. Delivery on time: respect for the indicated deadline. Package very well packaged. First purchase completely satisfactory. Perfect.

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Acheteur Vérifié

Published on 09/12/2020 à 08h28 following a purchase from 23/11/2020

Very satisfying.

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Acheteur Vérifié

Published on 08/12/2020 à 23h07 following a purchase from 05/12/2020

Fast and careful shipping!

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Acheteur Vérifié

Published on 08/12/2020 à 21h17 following a purchase from 07/12/2020

Very good (square in the axis)

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Acheteur Vérifié

Published on 08/12/2020 à 19h54 following a purchase from 08/12/2020

Super friendly store reception, very appreciated advice. Don't hesitate, you won't be disappointed.

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Acheteur Vérifié

Published on 08/12/2020 à 19h03 following a purchase from 06/12/2020

Really well-made website! (even when you don't know anything about it ;-)) Super fast and very careful delivery.

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Acheteur Vérifié

Published on 08/12/2020 à 18h36 following a purchase from 06/12/2020

Delivered in 2 days very well

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Acheteur Vérifié

Published on 07/12/2020 à 18h35 following a purchase from 28/11/2020

Product received in a week, product matching my expectations.

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Acheteur Vérifié

Published on 07/12/2020 à 17h17 following a purchase from 06/12/2020

Very clear site

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Acheteur Vérifié

Published on 07/12/2020 à 08h55 following a purchase from 26/11/2020

My son found the link himself, so I just had to make the transfer. Quick response and delivery. Beautiful product.

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Acheteur Vérifié

Published on 07/12/2020 à 08h28 following a purchase from 16/11/2020

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Acheteur Vérifié

Published on 06/12/2020 à 20h54 following a purchase from 06/12/2020

35 years later still a customer.

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Acheteur Vérifié

Published on 06/12/2020 à 07h00 following a purchase from 05/12/2020

Very good team and good advice.

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Acheteur Vérifié

Published on 05/12/2020 à 19h56 following a purchase from 28/11/2020

Quality service and advice; with a smile too

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Acheteur Vérifié

Published on 05/12/2020 à 04h50 following a purchase from 03/12/2020

Package received in record time and product conforms to my purchase.

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Acheteur Vérifié

Published on 04/12/2020 à 16h33 following a purchase from 28/11/2020

Perfect.

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Acheteur Vérifié

Published on 04/12/2020 à 16h31 following a purchase from 03/12/2020

Ergonomic site, fast delivery

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Acheteur Vérifié

Published on 04/12/2020 à 06h28 following a purchase from 02/12/2020

Products matching my expectations. Delivery. Super fast

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Acheteur Vérifié

Published on 03/12/2020 à 22h41 following a purchase from 02/12/2020

Great product and delivered the next day! Thank you!!

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Acheteur Vérifié

Published on 03/12/2020 à 18h04 following a purchase from 17/11/2020

perfect, delivery on time, nothing to complain about ....

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Acheteur Vérifié

Published on 03/12/2020 à 14h58 following a purchase from 05/11/2020

Order of 4 products "surf in winter" (poncho, hood, booties, and neoprene gloves).
Customer service available to specify size and availability...
Received on time.
Order matching my expectations.
Thank you.

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Acheteur Vérifié

Published on 03/12/2020 à 07h16 following a purchase from 02/12/2020

Very well received, helpful, professional and caring

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Published on 02/12/2020 à 16h03 following a purchase from 29/11/2020

Order was as expected and ultra-fast, well packaged, nothing to complain about! Perfect

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Acheteur Vérifié

Published on 02/12/2020 à 15h46 following a purchase from 30/11/2020

Fast delivery. The ordered item (Rip Curl wetsuit) conforms to the description.

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Acheteur Vérifié

Published on 02/12/2020 à 09h02 following a purchase from 01/12/2020

Good customer service, fast delivery. I spoke with Fabrice on the phone who was able to advise me very well on electric scooters.

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Acheteur Vérifié

Published on 01/12/2020 à 22h34 following a purchase from 01/12/2020

Very good welcome, very good advice, a lot of kindness

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Acheteur Vérifié

Published on 01/12/2020 à 17h49 following a purchase from 01/12/2020

Excellent customer service, I recommend!

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Acheteur Vérifié

Published on 01/12/2020 à 14h27 following a purchase from 24/11/2020

The skate is of quality and the delivery is ultra-fast, thank you very much for these quality services!

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Acheteur Vérifié

Published on 01/12/2020 à 09h55 following a purchase from 04/11/2020

Super fast and satisfied with my skates. Team available by phone when I asked for size advice, very nice people!

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Acheteur Vérifié

Published on 30/11/2020 à 19h53 following a purchase from 30/11/2020

Great choice and reasonable prices, interesting promotions. Good customer service, available and courteous for those needing information about a product. Just missing a few additional sections in the filters on the product pages, such as type of technology used, colors, sizes, etc., for a more optimal search, however, navigation on the site remains very comfortable.

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