Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

5 star reviews

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Acheteur Vérifié

Published on 27/03/2020 à 14h52 following a purchase from 22/03/2020

Order shipped and received quickly! Good material

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
It is a real pleasure to read you, we hope to see you again very soon and we thank you for your feedback!
The HawaiiSurf team.

Acheteur Vérifié

Published on 27/03/2020 à 13h59 following a purchase from 21/03/2020

Nothing to report.

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
Thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 27/03/2020 à 13h26 following a purchase from 21/03/2020

Order received quickly nothing to say

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
It is a real pleasure to read you, we thank you for your feedback and hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 24/03/2020 à 21h31 following a purchase from 13/03/2020

received on time unfortunately, the jacket will not be worn much this season!!! sniff

Translated reviews

Response from HawaiiSurf Published on 26/03/2020

Hello Sir,
Yes... What a sadness what is happening right now... But it will be for next season which we hope will be better! We thank you anyway for your feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 24/03/2020 à 21h04 following a purchase from 15/03/2020

Delivered in 2 days, compliant products

Translated reviews

Response from HawaiiSurf Published on 26/03/2020

Hello Sir,
We thank you for your feedback, see you very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 23/03/2020 à 20h04 following a purchase from 18/03/2020

Great products, very nice.

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
We thank you for your positive feedback! See you soon.
The HawaiiSurf team.

Acheteur Vérifié

Published on 23/03/2020 à 19h30 following a purchase from 18/03/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
Thank you, thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 23/03/2020 à 18h16 following a purchase from 17/03/2020

compliant and fast

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
We thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 23/03/2020 à 15h35 following a purchase from 17/03/2020

Fast delivery, compliant products, perfect!

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
Thank you for your positive feedback, see you very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 23/03/2020 à 14h43 following a purchase from 18/03/2020

Very good and fast

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
We thank you for your positive feedback and hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 22/03/2020 à 15h22 following a purchase from 17/03/2020

Very good service, especially the messenger account that responds super quickly! It's sure and certain that it makes closing the sale faster when you have questions!! Thank you very much

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
It is a real pleasure to read your message, we hope to see you again very soon and we thank you for this positive feedback!
The HawaiiSurf team.

Acheteur Vérifié

Published on 22/03/2020 à 13h48 following a purchase from 17/03/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Madam,
We thank you for your feedback and hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 22/03/2020 à 13h07 following a purchase from 17/03/2020

Quality service, fast delivery, top roller! For a very affordable price!

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
What a pleasure to read your message! We thank you for this positive feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 21/03/2020 à 17h32 following a purchase from 09/03/2020

Excellent site, fast and efficient!

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
We thank you for your review, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 21/03/2020 à 15h20 following a purchase from 16/03/2020

Everything is great, I recommend!!!

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
We thank you for your positive feedback as well as for your recommendation, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 21/03/2020 à 13h36 following a purchase from 16/03/2020

Fast delivery and compliant product

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
We thank you for your feedback, see you very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 21/03/2020 à 13h16 following a purchase from 16/03/2020

Reactive, fast. Perfect

Translated reviews

Response from HawaiiSurf Published on 06/04/2020

Hello Sir,
We thank you for your feedback, see you very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 20/03/2020 à 20h42 following a purchase from 15/03/2020

Thank you for delivering despite the health crisis.
You are great

Translated reviews

Response from HawaiiSurf Published on 26/03/2020

Hello Sir,
It is a real pleasure to read from you, we hope to see you again very soon and we want to thank you for your feedback!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 20/03/2020 à 20h40 following a purchase from 16/03/2020

For now we haven't been able to go out to try the skates, we'll see that in 40 days, in any case the order was impeccable, ordered on Monday received on Wednesday...
so perfect

Translated reviews

Response from HawaiiSurf Published on 26/03/2020

Hello Madam,
We thank you for this very pleasant feedback to read, we hope you can use your equipment very quickly! See you soon.
The HawaiiSurf team.

Acheteur Vérifié

Published on 20/03/2020 à 16h41 following a purchase from 14/03/2020

very good value for money, fast delivery and precise tracking. customer service that contacts you directly if there are changes regarding your order. top!

Translated reviews

Response from HawaiiSurf Published on 20/03/2020

Hello Madam,
We are very touched by your feedback, during this difficult time for everyone, we had to take appropriate measures to satisfy you, we thank you for this positive feedback! We hope to see you again very soon.
The HawaiiSurf team.

Acheteur Vérifié

Published on 20/03/2020 à 15h39 following a purchase from 15/03/2020

TOP SERVICE
ULTRA FAST DELIVERY

Translated reviews

Response from HawaiiSurf Published on 20/03/2020

Hello Sir,
It is a real pleasure for us to see that your experience with HawaiiSurf went very well, we thank you for your positive feedback and hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 20/03/2020 à 14h57 following a purchase from 13/03/2020

Good

Translated reviews

Response from HawaiiSurf Published on 20/03/2020

Hello Sir,
We thank you for your feedback, see you very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 20/03/2020 à 14h19 following a purchase from 14/03/2020

very good

Translated reviews

Response from HawaiiSurf Published on 20/03/2020

Hello Sir,
It is appreciated to see that everything went very well on HawaiiSurf, we thank you for your feedback and hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 20/03/2020 à 13h46 following a purchase from 13/03/2020

Hawai Surf's initiative to change the delivery point at its expense due to the lockdown and to contact me directly.
This will enhance my loyalty to this store.

Translated reviews

Response from HawaiiSurf Published on 20/03/2020

Hello Sir,
It was quite normal to take such measures in view of the difficult situation we are all experiencing, we thank you for your feedback which is very pleasant to read, thank you also for your loyalty and trust! We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 18/03/2020 à 18h44 following a purchase from 09/03/2020

Delivered on time, nothing to complain about.

Translated reviews

Response from HawaiiSurf Published on 19/03/2020

Hello Sir, What a pleasure to read you, we thank you for that! See you soon The HawaiiSurf team.

Acheteur Vérifié

Published on 17/03/2020 à 21h43 following a purchase from 08/03/2020

Ultra fast and careful shipping

Translated reviews

Response from HawaiiSurf Published on 19/03/2020

Hello Sir,
Thank you for your positive review! We appreciate it, see you soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/03/2020 à 16h14 following a purchase from 12/03/2020

Delivered early at home, product without defects

Translated reviews

Response from HawaiiSurf Published on 19/03/2020

Hello Sir,
We thank you for your positive feedback, we hope to see you again very quickly on our e-commerce site.
The HawaiiSurf team.

Acheteur Vérifié

Published on 17/03/2020 à 09h53 following a purchase from 11/03/2020

very easy to use. Fast and free delivery.
Very good!

Translated reviews

Response from HawaiiSurf Published on 17/03/2020

Hello Sir,
Thank you for this detailed feedback, we appreciate it. Hoping to see you again very soon on HawaiiSurf, we wish you a good day!
The HawaiiSurf team.

Acheteur Vérifié

Published on 16/03/2020 à 19h43 following a purchase from 06/03/2020

Speed of delivery

Translated reviews

Response from HawaiiSurf Published on 17/03/2020

Hello Madam,
Thank you for leaving us this positive feedback, we are happy to see that everything went very well with HawaiiSurf. We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 16/03/2020 à 14h57 following a purchase from 11/03/2020

TOP AS ALWAYS

Translated reviews

Response from HawaiiSurf Published on 17/03/2020

Hello Sir,
What a pleasure to read from you, we thank you for your feedback!
See you soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 16/03/2020 à 10h03 following a purchase from 04/03/2020

An outstanding customer service!!! I recommend it a thousand times. The product arrived quickly and is as ordered.
See you soon.

Translated reviews

Response from HawaiiSurf Published on 16/03/2020

Hello Sir,
What a pleasure to read your message, we thank you for this extremely positive and pleasant review!
We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 15/03/2020 à 18h41 following a purchase from 05/03/2020

Very good site. Order management is top-notch

Translated reviews

Response from HawaiiSurf Published on 17/03/2020

Hello Sir,
Thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 15/03/2020 à 15h25 following a purchase from 10/03/2020

great price, good welcome and express delivery at the top!

Translated reviews

Response from HawaiiSurf Published on 17/03/2020

Hello Sir,
We thank you for your positive feedback on your shopping experience! We are very happy about it, hoping to see you again very soon, we wish you an excellent day.
The HawaiiSurf team.

Acheteur Vérifié

Published on 15/03/2020 à 13h29 following a purchase from 06/03/2020

well packaged and fast

Translated reviews

Response from HawaiiSurf Published on 17/03/2020

Hello Sir,
Thank you for your feedback, we hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 15/03/2020 à 11h29 following a purchase from 09/03/2020

I am very satisfied, the package arrived very quickly, well packaged, the wetsuit is of quality... in short, I will come back to you!

Translated reviews

Response from HawaiiSurf Published on 17/03/2020

Hello Sir,
It is a real pleasure to read you, we thank you for sharing your experience on HawaiiSurf. We hope to see you again very soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 14/03/2020 à 21h06 following a purchase from 05/03/2020

Fast delivery
Good product
Perfect.

Translated reviews

Response from HawaiiSurf Published on 17/03/2020

Hello Sir,
Thank you for taking the time to write to us, we are happy that everything went well for you!
See you very soon, the HawaiiSurf team.

Acheteur Vérifié

Published on 14/03/2020 à 20h09 following a purchase from 09/03/2020

This is my 2nd order on this site. I ordered a few years ago, I had a small issue with the delivery of the products and they managed to arrange it for me.
A few months ago, I was surprised to discover a €10 gift voucher for my birthday. I wanted to change my rollers, so I turned to HawaiiSurf, I didn't even look elsewhere!
They are competitive, offer a wide choice and use an efficient and competent delivery service (ordered Monday evening, order prepared Tuesday morning and delivered to a relay point Thursday at 10:00). I recommend this site to all the skaters I know.

Translated reviews

Response from HawaiiSurf Published on 16/03/2020

Hello Sir,
Wow what a pleasure to share your experience and your loyalty to HawaiiSurf! We thank you for your extremely positive feedback! We hope to see you again very soon!
The HawaiiSurf team;

Acheteur Vérifié

Published on 14/03/2020 à 18h20 following a purchase from 09/03/2020

Easy navigation on the site
Good value for money
Delivery as planned (2 open days)

Translated reviews

Response from HawaiiSurf Published on 16/03/2020

Hello,
Thank you for your positive review, see you soon!
The HawaiiSurf team.

Acheteur Vérifié

Published on 14/03/2020 à 17h46 following a purchase from 10/03/2020

Delivered on time, nothing to complain about.

Translated reviews

Response from HawaiiSurf Published on 16/03/2020

Hello Sir,
We thank you for your positive feedback on your shopping experience! We are very happy about it, hoping to see you again very soon, we wish you an excellent day.
The HawaiiSurf team.

Acheteur Vérifié

Published on 14/03/2020 à 16h41 following a purchase from 09/03/2020

Very clear site, quick order, product in stock, fast delivery time.
I haven't given the product to my grandson yet but it should be fine!!!!
Best regards
A satisfied customer from Sévriens

Translated reviews

Response from HawaiiSurf Published on 16/03/2020

Hello Madam,
If you are satisfied, we are even more so just by reading you! We thank you for your positive review, hoping that your grandson will be very happy with his gift, we wish you an excellent day!
See you soon, the HawaiiSurf team.