Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

5 star reviews

A

Acheteur Vérifié

Published on 29/02/2020 à 21h57 following a purchase from 20/02/2020

Fast shipping, received in two days, well-packaged parcel, perfect item, very polite customer service, I recommend!!!

Translated reviews

Response from HawaiiSurf Published on 02/03/2020

Hello Madam,
We are pleased to read your positive review, we are very happy to learn that all our services met your expectations. We hope to see you again very soon.
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 29/02/2020 à 07h09 following a purchase from 15/02/2020

Fast and perfect delivery

Translated reviews

Response from HawaiiSurf Published on 29/02/2020

Hello Sir,
We thank you for your review, we hope to see you again very soon on HawaiiSurf.
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 28/02/2020 à 22h41 following a purchase from 23/02/2020

Very good!

Translated reviews

Response from HawaiiSurf Published on 29/02/2020

Hello,
We thank you for your positive feedback, see you soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 28/02/2020 à 16h58 following a purchase from 21/02/2020

Fast delivery, quality products.
I am very satisfied with my order.

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Sir,
It is a real pleasure to read you, we hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 28/02/2020 à 15h46 following a purchase from 23/02/2020

Great, 5*.

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello,
Thank you for your positive review, see you soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 28/02/2020 à 14h40 following a purchase from 22/02/2020

Fast and compliant

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Sir,
Thank you for your positive review, see you soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 28/02/2020 à 12h59 following a purchase from 22/02/2020

Order shipped on time
In good condition
Paper invoice included
Great service

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello,
Thank you for this very pleasant review to read!
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 28/02/2020 à 12h35 following a purchase from 23/02/2020

Perfect in every way: impeccable product, fast delivery, and serious carrier!
I recommend.

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello,
What a pleasure to read you! Thank you for sharing your experience with us.
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 28/02/2020 à 12h11 following a purchase from 23/02/2020

Super fast, nothing to report

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Sir,
Thank you for your feedback, see you soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 28/02/2020 à 06h36 following a purchase from 17/02/2020

Quality site, a lot of choices available, interesting promotions

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Madam,
We thank you for this very pleasant review to read, we hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 27/02/2020 à 15h08 following a purchase from 15/02/2020

Good

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Sir,
We thank you for your review!
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 27/02/2020 à 11h04 following a purchase from 17/02/2020

Very good

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Sir,
We are happy to know that our service has been very good for you.
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 26/02/2020 à 21h44 following a purchase from 17/02/2020

Product as described.
Perfect.
Fast delivery

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Sir,
Thank you for your feedback regarding your order, we appreciate it!
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 26/02/2020 à 19h41 following a purchase from 30/01/2020

All good

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Sir,
We are delighted to learn that everything went very well for you on our e-commerce store!
Hoping to see you again very soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 26/02/2020 à 16h46 following a purchase from 21/02/2020

Item in stock and well delivered. :)

Translated reviews

Response from HawaiiSurf Published on 28/02/2020

Hello Sir,
Thank you for this positive review, we hope to see you again very soon!
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/02/2020 à 19h58 following a purchase from 19/02/2020

Super fast, impeccable from start to finish. Highly recommended.

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Madam,
What a pleasure to read your recommendation! We thank you for it.
See you soon for another incredible experience! :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/02/2020 à 14h34 following a purchase from 19/02/2020

Very fast delivery.
Product well packaged.

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Sir,
Thank you for this positive review, we are happy that your experience with our online store went very well!
See you soon; the HawaiiSurf team.

A

Acheteur Vérifié

Published on 24/02/2020 à 12h20 following a purchase from 16/02/2020

Great shop, always good advice. Delivery problem at the relay point resolved in 2 seconds with a call to HawaiiSurf customer service.

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Sir,
It is with pleasure that we read your positive review, we are happy to see that our customer service was able to respond instantly to your needs! Hoping to see you again very soon, we wish you a good day:
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 23/02/2020 à 21h55 following a purchase from 04/02/2020

Completely satisfied with the website and customer service of Hawaii Surf. Great courtesy and professionalism. Very good advice, ultra-fast response, and impeccable delivery... Go ahead with your eyes closed

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Madam,
What a pleasure to read you! Thank you for sharing your experience with our online store and customer service. We hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 23/02/2020 à 20h57 following a purchase from 17/02/2020

Perfect

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Sir,
We are happy to read your review, we thank you and hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 23/02/2020 à 13h36 following a purchase from 15/02/2020

Perfect. Excellent product.

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Sir,
It is a real pleasure to read you, we thank you for this review. See you soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/02/2020 à 18h07 following a purchase from 11/02/2020

Efficient, fast RAS

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Sir,
We are delighted to learn that your experience with HawaiiSurf went very well, we hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/02/2020 à 15h19 following a purchase from 13/02/2020

Neither what, delivery as scheduled

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Sir,
Thank you for your positive review, we hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/02/2020 à 11h21 following a purchase from 04/02/2020

The site is practical and easy to use, the products are varied and the descriptions are correct

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Sir,
We are happy to learn that our website is easy to use for you, thank you for your feedback!
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 21/02/2020 à 07h27 following a purchase from 11/02/2020

Very good service

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Sir,
It is with pleasure that we read your review, we want to thank you for it. We hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 20/02/2020 à 22h39 following a purchase from 11/02/2020

Very clear and pleasant site.

Translated reviews

Response from HawaiiSurf Published on 25/02/2020

Hello Madam,
We thank you for your review and hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 20/02/2020 à 15h55 following a purchase from 12/02/2020

Compliant and fast RAS

Translated reviews

A

Acheteur Vérifié

Published on 18/02/2020 à 17h17 following a purchase from 13/02/2020

Great. Very fast delivery

Translated reviews

Response from HawaiiSurf Published on 18/02/2020

Hello Sir,
We would like to thank you for these few words that perfectly summarize your experience with HawaiiSurf, we are happy to read you! We hope to see you again very soon :)
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 18/02/2020 à 11h38 following a purchase from 02/02/2020

Perfect!

Translated reviews

Response from HawaiiSurf Published on 18/02/2020

Hello Sir,
We are pleased to learn that everything went well on HawaiiSurf, see you soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 18/02/2020 à 11h09 following a purchase from 03/02/2020

I bought my first real skateboard from them in Ivry, super well advised by the seller. Fifteen years later, I buy snow bindings from their online shop: fast delivery, good price, impeccable service

Translated reviews

Response from HawaiiSurf Published on 18/02/2020

Hello Sir,
Thank you for your very pleasant feedback! We are happy to count you among our loyal customers. We hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 17/02/2020 à 20h53 following a purchase from 11/02/2020

Very serious, fast and very happy with the ski pants picture

Translated reviews

Response from HawaiiSurf Published on 18/02/2020

Hello Sir,
We can only wish you good sessions with your pants! We want to thank you for taking the time to share your experience with HawaiiSurf.
See you very soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 17/02/2020 à 18h29 following a purchase from 12/02/2020

Compliant with expectations and brief delay

Translated reviews

Response from HawaiiSurf Published on 18/02/2020

Hello Sir,
We are very happy to read you, we thank you for this positive review. We hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 17/02/2020 à 13h28 following a purchase from 12/02/2020

Great

Translated reviews

Response from HawaiiSurf Published on 17/02/2020

Hello Sir,
We thank you for your positive review, we hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 17/02/2020 à 11h37 following a purchase from 01/02/2020

Super smooth transaction!

Translated reviews

Response from HawaiiSurf Published on 17/02/2020

Hello,
Thank you for your positive review, we hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 17/02/2020 à 09h34 following a purchase from 06/02/2020

Fast delivery and very good commercial follow-up, upon receipt one of the items had a slight defect, within a few hours the problem was resolved, completely satisfied... I recommend

Translated reviews

Response from HawaiiSurf Published on 17/02/2020

Hello Madam,
We thank you for your positive review and especially for your satisfaction regarding our customer service. We hope to see you again very soon!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 16/02/2020 à 14h37 following a purchase from 11/02/2020

Great

Translated reviews

Response from HawaiiSurf Published on 17/02/2020

Hello Madam,
We are happy to read your review, we thank you and hope to see you again very soon on HawaiiSurf.
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 15/02/2020 à 21h04 following a purchase from 09/02/2020

Nothing to complain about, just perfect!

Translated reviews

Response from HawaiiSurf Published on 17/02/2020

Hello Madam,
It is really pleasant to read from you, we thank you for your review!
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 15/02/2020 à 18h00 following a purchase from 07/02/2020

Compliant with my expectations

Translated reviews

Response from HawaiiSurf Published on 17/02/2020

Hello Sir,
Very well, we are happy to read that everything went very well for you.
See you soon, the HawaiiSurf team.

A

Acheteur Vérifié

Published on 15/02/2020 à 17h30 following a purchase from 04/02/2020

Great! Small payment issue resolved in no time. Really top-notch! Super fast delivery!
Thank you very much!

Translated reviews

Response from HawaiiSurf Published on 17/02/2020

Hello Sir,
It is a pleasure to read your review, all is well that ends well :) We hope to see you again very soon, thank you for your loyalty!
The HawaiiSurf team.

A

Acheteur Vérifié

Published on 15/02/2020 à 17h15 following a purchase from 04/02/2020

Fast delivery...No issues...Nothing to report

Translated reviews

Response from HawaiiSurf Published on 17/02/2020

Hello Sir,
Thank you for your positive feedback, we hope to see you again very soon!
The HawaiiSurf team.