Customer reviews of HawaiiSurf

9,4 /10

Based on 10 176 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 130 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

5 star reviews

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Acheteur Vérifié

Published on 05/04/2019 à 00h31 following a purchase from 02/04/2019

The site is quite easy to navigate.

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Acheteur Vérifié

Published on 04/04/2019 à 23h30 following a purchase from 22/03/2019

Top notch

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Acheteur Vérifié

Published on 04/04/2019 à 22h56 following a purchase from 31/03/2019

Just missing a slightly more precise order tracking, but once posted, it is easy to follow. But overall, everything is good!! Ordered on Sunday, delivered on Wednesday, can't complain!! And of course, order as expected, great price!

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Acheteur Vérifié

Published on 04/04/2019 à 22h42 following a purchase from 01/04/2019

Fast and meets expectations.

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Acheteur Vérifié

Published on 04/04/2019 à 21h35 following a purchase from 01/04/2019

I needed very precise information and the person who advised me was very attentive and professional. Top! You have a new customer! Thank you.

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Acheteur Vérifié

Published on 04/04/2019 à 20h39 following a purchase from 02/04/2019

Fast delivery (24h), perfect items, I highly recommend this site!

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Acheteur Vérifié

Published on 04/04/2019 à 20h20 following a purchase from 29/03/2019

Hello, we are very satisfied with our order at HawaiiSurf. First order placed on March 29 and we received our package at the relay point on April 2 (estimated date between April 4 and 5). The large packaging box was a bit damaged (probably during transport), but the skateboard and the rollers (even the packaging) were impeccable. Having not rollerbladed for years, I mistakenly chose the wrong size, I took 37 instead of 38.5. A phone call to the store, I was clearly informed about the steps to take. I reordered the same day (April 2) and received the package at the relay point that day (April 4). Impeccable packaging and rollers that fit me perfectly. Just a small snag on the plate (maybe the display model) and the brake that moves slightly. We returned the old pair of rollers well packaged and protected via colissimo today. Just waiting for the receipt and the refund. Thank you again for your professionalism.

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Acheteur Vérifié

Published on 04/04/2019 à 18h51 following a purchase from 31/03/2019

very good

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Acheteur Vérifié

Published on 04/04/2019 à 14h07 following a purchase from 02/04/2019

Not bad

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Acheteur Vérifié

Published on 04/04/2019 à 13h33 following a purchase from 01/04/2019

Order placed on Monday evening and received on Wednesday afternoon, perfect!

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Acheteur Vérifié

Published on 04/04/2019 à 09h08 following a purchase from 30/03/2019

Good equipment, a lot of choices I recommend. Best regards

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Acheteur Vérifié

Published on 03/04/2019 à 20h53 following a purchase from 29/03/2019

Very effective!

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Acheteur Vérifié

Published on 03/04/2019 à 16h45 following a purchase from 28/03/2019

Very good.

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Acheteur Vérifié

Published on 02/04/2019 à 21h17 following a purchase from 30/03/2019

great

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Acheteur Vérifié

Published on 02/04/2019 à 16h15 following a purchase from 23/03/2019

Very good, recommend!

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Acheteur Vérifié

Published on 01/04/2019 à 21h11 following a purchase from 19/03/2019

Perfect, ultra fast!

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Acheteur Vérifié

Published on 01/04/2019 à 20h40 following a purchase from 28/03/2019

Very fast delivery and packaging
Great

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Acheteur Vérifié

Published on 01/04/2019 à 20h17 following a purchase from 28/03/2019

Perfect

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Acheteur Vérifié

Published on 01/04/2019 à 19h13 following a purchase from 30/03/2019

great

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Acheteur Vérifié

Published on 01/04/2019 à 18h25 following a purchase from 30/03/2019

Great site

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Acheteur Vérifié

Published on 01/04/2019 à 17h06 following a purchase from 24/03/2019

Very serious and fast site.

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Acheteur Vérifié

Published on 01/04/2019 à 15h27 following a purchase from 27/03/2019

Very good!

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Acheteur Vérifié

Published on 01/04/2019 à 13h08 following a purchase from 25/03/2019

Professional seller and on time!

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Acheteur Vérifié

Published on 01/04/2019 à 11h30 following a purchase from 15/03/2019

Efficiency, speed, I recommend.

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Acheteur Vérifié

Published on 01/04/2019 à 10h00 following a purchase from 26/03/2019

Always practical.

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Acheteur Vérifié

Published on 01/04/2019 à 09h59 following a purchase from 23/03/2019

Simple
Good product and good price!

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Acheteur Vérifié

Published on 01/04/2019 à 09h43 following a purchase from 23/03/2019

Reactive!!
Order shipped quickly!!
Thank you

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Acheteur Vérifié

Published on 01/04/2019 à 09h42 following a purchase from 27/03/2019

An independent and huge shop!! Competent sellers and an efficient site!! The temple of sliding at the service of riders.

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Acheteur Vérifié

Published on 31/03/2019 à 22h03 following a purchase from 25/03/2019

No problem, order as expected, fast delivery.

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Acheteur Vérifié

Published on 31/03/2019 à 21h56 following a purchase from 20/03/2019

Serious and available.

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Acheteur Vérifié

Published on 31/03/2019 à 18h25 following a purchase from 28/03/2019

MAGICAL! ordered on 03/28/19, received on 03/29/19 instead of 04/02/19 as planned... They really do not respect deadlines! LOL. A BIG THANK YOU to the whole team and long life to H.S. PEACE V.

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Acheteur Vérifié

Published on 31/03/2019 à 10h16 following a purchase from 24/03/2019

Very fast delivery; product as described.

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Acheteur Vérifié

Published on 31/03/2019 à 04h38 following a purchase from 27/03/2019

Perfect

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Acheteur Vérifié

Published on 30/03/2019 à 22h56 following a purchase from 25/03/2019

Professional and responsive. Interesting prices.

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Acheteur Vérifié

Published on 30/03/2019 à 19h14 following a purchase from 27/03/2019

As expected and fast

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Acheteur Vérifié

Published on 30/03/2019 à 16h29 following a purchase from 27/03/2019

Fast shipping, item as described!

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Acheteur Vérifié

Published on 30/03/2019 à 13h27 following a purchase from 24/03/2019

I am very satisfied with my order.

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Acheteur Vérifié

Published on 30/03/2019 à 07h40 following a purchase from 23/03/2019

Perfect shipping time, product as described. The carrier never notified me of the package drop-off at the pickup point. Order placed on March 23, package delivered on the 27th. Picked up on the 29th.

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Acheteur Vérifié

Published on 29/03/2019 à 23h02 following a purchase from 27/03/2019

Kindness, professionalism, availability and very good advice. I recommend without hesitation.
A big thank you to their entire team, especially Claude.

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Acheteur Vérifié

Published on 29/03/2019 à 16h36 following a purchase from 20/03/2019

Very good!

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