9.4/10
★★★★★
based on 10034 reviews published

Latest customer reviews

5 /5
★★★★★

Great products and very good prices. Very fast delivery. Very happy thank you Hawaii surf.

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Acheteur Vérifié
purchased on 21/11/2019
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4 /5
★★★★☆

Article compliant deadlines respected

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Acheteur Vérifié
purchased on 21/11/2019
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5 /5
★★★★★

Product compliant, received on time. Nothing to add. Perfect and thank you 🙂

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Acheteur Vérifié
purchased on 14/11/2019
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5 /5
★★★★★

Arrived quickly and without defects

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Acheteur Vérifié
purchased on 17/11/2019
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5 /5
★★★★★

I am fully satisfied, I received my package in 24 hours. I was a bit worried at first, due to some harsh comments. I tried to reach them by phone to verify and they are attentive and very good advice. Thank you @HawaiiSurf!

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Acheteur Vérifié
purchased on 19/09/2019
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5 /5
★★★★★

Received on time and compliant

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Acheteur Vérifié
purchased on 19/11/2019
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5 /5
★★★★★

Very happy

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Acheteur Vérifié
purchased on 16/11/2019
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5 /5
★★★★★

Very good: fast and well packaged

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Acheteur Vérifié
purchased on 08/10/2019
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5 /5
★★★★★

Good material and order arrived quickly and in very good condition

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Acheteur Vérifié
purchased on 14/11/2019
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 15/11/2019
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5 /5
★★★★★

Conclusive phone contact. direct purchase of the right product. I recommend. thank you

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Acheteur Vérifié
purchased on 14/11/2019
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5 /5
★★★★★

Helpful sellers

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Acheteur Vérifié
purchased on 05/11/2019
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4 /5
★★★★☆

Nothing to report.

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Acheteur Vérifié
purchased on 17/11/2019
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5 /5
★★★★★

Very good site where you can customize your roller with plenty of choices! Order reception super fast, really satisfied.

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Acheteur Vérifié
purchased on 12/11/2019
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1 /5
★☆☆☆☆

Hello, I am still waiting for the refund of the order returned on October 22nd. Having followed the return procedure indicated in the general sales conditions and after numerous calls to customer service, the refund for my order has still not been processed. The proof of receipt of the returned package from the Post Office indicates that the package was indeed received on October 24th. More than 5 phone contacts with the company's customer service and a phone exchange with Romain from the Ivry sur Seine customer service, I still have not received any information, confirmation, return tracking, or refund. This situation must stop. I feel wronged. There is clear evidence of disinterest and lack of seriousness on the part of this company. Therefore, I request an express refund of my order and also the return shipping costs: 138 euros + 16 euros for return shipping. I am able to provide all necessary documents for processing my request. I thank Paypal in advance for considering this issue. Awaiting this refund.

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Acheteur Vérifié
purchased on 22/10/2019
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1 /5
★☆☆☆☆

Hello, I am still waiting for the refund of the order returned on October 22nd. Having followed the return procedure indicated in the general sales conditions and after numerous calls to customer service, the refund for my order has still not been processed. The proof of receipt of the returned package from the Post Office indicates that the package was indeed received on October 24th. More than 5 phone contacts with the company's customer service and a phone exchange with Romain from the Ivry sur Seine customer service, I still have not received any information, confirmation, return tracking, or refund. This situation must stop. I feel wronged. There is clear evidence of disinterest and lack of seriousness on the part of this company. Therefore, I request an express refund of my order and also the return shipping costs: 138 euros + 16 euros for return shipping. I am able to provide all necessary documents for processing my request. I thank Paypal in advance for considering this issue. Awaiting this refund.

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Acheteur Vérifié
purchased on 17/10/2019
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5 /5
★★★★★

Deadline respected. Easy navigation. Good value for money.

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Acheteur Vérifié
purchased on 09/11/2019
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5 /5
★★★★★

Article compliant with the description, fast delivery, very satisfied!

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Acheteur Vérifié
purchased on 12/11/2019
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5 /5
★★★★★

Delivery compliant and fast! Thank you

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Acheteur Vérifié
purchased on 11/11/2019
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5 /5
★★★★★

Great as usual

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Acheteur Vérifié
purchased on 10/11/2019
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5 /5
★★★★★

Very fast delivery, careful package, thank you

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Acheteur Vérifié
purchased on 09/11/2019
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5 /5
★★★★★

Very satisfied to easily find the spare parts for my daughter's skates without breaking the bank

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Acheteur Vérifié
purchased on 06/11/2019
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1 /5
★☆☆☆☆

It is difficult for me to give my opinion, I still haven't received my order

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Acheteur Vérifié
purchased on 06/11/2019
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Answer from HawaiiSurf
Hello,
We sincerely apologize for this delivery delay, we were not aware of the delay on your delivery.
The order left our premises on 07/11 following your order from 06/11 in the evening.
If this happens again, please do not hesitate to get back to us as soon as possible so that we can follow up with the carrier for delivery.
The shipping costs of your order will be deductible from a future purchase.
3 /5
★★★☆☆

Difficulties in validating an order

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Acheteur Vérifié
purchased on 05/11/2019
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Answer from HawaiiSurf
Hello,
thank you for your feedback. We would be happy to know what caused you problems to improve our customer experience. We remain at your disposal. Best regards, the HawaiiSurf team
5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 01/11/2019
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4 /5
★★★★☆

Delivery time too long, initially expected within 3 days and received in 8 days

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Acheteur Vérifié
purchased on 26/10/2019
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5 /5
★★★★★

Fast shipping. Products as described

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Acheteur Vérifié
purchased on 26/10/2019
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5 /5
★★★★★

A lot of choices and well cataloged

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Acheteur Vérifié
purchased on 09/10/2019
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4 /5
★★★★☆

Great

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Acheteur Vérifié
purchased on 23/10/2019
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5 /5
★★★★★

Well received, perfect thank you

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Acheteur Vérifié
purchased on 25/10/2019
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5 /5
★★★★★

Very fast delivery! thank you

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Acheteur Vérifié
purchased on 20/10/2019
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5 /5
★★★★★

Very good product.

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Acheteur Vérifié
purchased on 27/10/2019
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5 /5
★★★★★

Very user-friendly site, easy to access and simple and quick to use, very good.

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Acheteur Vérifié
purchased on 18/10/2019
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5 /5
★★★★★

Very good customer relationship.

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Acheteur Vérifié
purchased on 19/09/2019
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1 /5
★☆☆☆☆

I have been ordering from you for a very long time, this order took weeks to arrive and when I called several times, I was made to understand that I was bothering you, the nice seller-customer relationship is over, very very very disappointed.

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Acheteur Vérifié
purchased on 05/09/2019
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Answer from HawaiiSurf
Hello, I am surprised to read such feedback, your order from 09/05 was shipped on 09/06 from us and delivered on 09/16, which is just over a week (10 calendar days, 6 working days). Following disruptions at the delivery agency, which we contacted following your calls to unblock this delivery, successfully preventing it from taking several weeks. Best regards, Romain, HAWAIISURF
4 /5
★★★★☆

Fast and efficient

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Acheteur Vérifié
purchased on 16/09/2019
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5 /5
★★★★★

Perfect service and attentive sellers by phone

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Acheteur Vérifié
purchased on 22/10/2019
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 14/09/2019
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5 /5
★★★★★

Simple navigation

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Acheteur Vérifié
purchased on 18/10/2019
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1 /5
★☆☆☆☆

Forced sale for example

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Acheteur Vérifié
purchased on 04/09/2019
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