Reviews HawaiiSurf

9.4/10
★★★★★
based on 10081 reviews published

Latest customer reviews

3 /5
★★★☆☆

I would have liked to be informed that the boards were sold without grip. I would have ordered some.

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Acheteur Vérifié
purchased on 25/11/2019
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5 /5
★★★★★

Perfect everything received as per order and very quickly

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Acheteur Vérifié
purchased on 25/11/2019
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4 /5
★★★★☆

I have ordered several times on the site, I am satisfied. The navigation is smooth although I preferred the previous layout. The delivery is fast. The only small downside this time was that one item was missing from my order, but very quickly the customer service was responsive and managed to rectify this small inconvenience, and the next day I received the missing item! Ordered items: several Invaders Seba 80 mm wheels of different colors, they have quite a good grip and last over time. A safe bet for freeriders and riders 😉 for good sessions in urban mode. I had a preference for the hyper-concrete G wheels but the site apparently no longer sells them, for me they had a bit more grip! I recommend this site for its seriousness.

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Acheteur Vérifié
purchased on 24/11/2019
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3 /5
★★★☆☆

Good reception of the products. However, it was impossible to select a pickup point via GLS while there is one just next to my house. So I opted for home delivery (paid) which was supposed to arrive between such and such date. Delivery a day earlier, not being at home my package was dropped off at the pickup point I wanted without incurring delivery fees. I specify that the pickup point selection did not show any PR in the center of Bordeaux, just a few in the CUB (quite far then). So we are forced to take the paid home delivery even though we will go pick up the package next to our home.

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Acheteur Vérifié
purchased on 23/11/2019
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5 /5
★★★★★

Speed, price, and consideration top! Thank you HWS

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Acheteur Vérifié
purchased on 22/11/2019
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5 /5
★★★★★

Effective, I was even surprised to see my package delivered so quickly.

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Acheteur Vérifié
purchased on 23/11/2019
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4 /5
★★★★☆

Delivery a bit long 10 days for stock

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Acheteur Vérifié
purchased on 09/11/2019
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5 /5
★★★★★

Great products and very good prices. Very fast delivery. Very happy thank you Hawaii surf.

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Acheteur Vérifié
purchased on 21/11/2019
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4 /5
★★★★☆

Article compliant deadlines respected

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Acheteur Vérifié
purchased on 21/11/2019
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5 /5
★★★★★

Product compliant, received on time. Nothing to add. Perfect and thank you 🙂

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Acheteur Vérifié
purchased on 14/11/2019
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5 /5
★★★★★

Arrived quickly and without defects

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Acheteur Vérifié
purchased on 17/11/2019
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5 /5
★★★★★

I am fully satisfied, I received my package in 24 hours. I was a bit worried at first, due to some harsh comments. I tried to reach them by phone to verify and they are attentive and very good advice. Thank you @HawaiiSurf!

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Acheteur Vérifié
purchased on 19/09/2019
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5 /5
★★★★★

Received on time and compliant

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Acheteur Vérifié
purchased on 19/11/2019
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5 /5
★★★★★

Very happy

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Acheteur Vérifié
purchased on 16/11/2019
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5 /5
★★★★★

Very good: fast and well packaged

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Acheteur Vérifié
purchased on 08/10/2019
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5 /5
★★★★★

Good material and order arrived quickly and in very good condition

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Acheteur Vérifié
purchased on 14/11/2019
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5 /5
★★★★★

Good

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Acheteur Vérifié
purchased on 15/11/2019
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5 /5
★★★★★

Conclusive phone contact. direct purchase of the right product. I recommend. thank you

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Acheteur Vérifié
purchased on 14/11/2019
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5 /5
★★★★★

Helpful sellers

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Acheteur Vérifié
purchased on 05/11/2019
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4 /5
★★★★☆

Nothing to report.

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Acheteur Vérifié
purchased on 17/11/2019
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5 /5
★★★★★

Very good site where you can customize your roller with plenty of choices! Order reception super fast, really satisfied.

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Acheteur Vérifié
purchased on 12/11/2019
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1 /5
★☆☆☆☆

Hello, I am still waiting for the refund of the order returned on October 22nd. Having followed the return procedure indicated in the general sales conditions and after numerous calls to customer service, the refund for my order has still not been processed. The proof of receipt of the returned package from the Post Office indicates that the package was indeed received on October 24th. More than 5 phone contacts with the company's customer service and a phone exchange with Romain from the Ivry sur Seine customer service, I still have not received any information, confirmation, return tracking, or refund. This situation must stop. I feel wronged. There is clear evidence of disinterest and lack of seriousness on the part of this company. Therefore, I request an express refund of my order and also the return shipping costs: 138 euros + 16 euros for return shipping. I am able to provide all necessary documents for processing my request. I thank Paypal in advance for considering this issue. Awaiting this refund.

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Acheteur Vérifié
purchased on 22/10/2019
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1 /5
★☆☆☆☆

Hello, I am still waiting for the refund of the order returned on October 22nd. Having followed the return procedure indicated in the general sales conditions and after numerous calls to customer service, the refund for my order has still not been processed. The proof of receipt of the returned package from the Post Office indicates that the package was indeed received on October 24th. More than 5 phone contacts with the company's customer service and a phone exchange with Romain from the Ivry sur Seine customer service, I still have not received any information, confirmation, return tracking, or refund. This situation must stop. I feel wronged. There is clear evidence of disinterest and lack of seriousness on the part of this company. Therefore, I request an express refund of my order and also the return shipping costs: 138 euros + 16 euros for return shipping. I am able to provide all necessary documents for processing my request. I thank Paypal in advance for considering this issue. Awaiting this refund.

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Acheteur Vérifié
purchased on 17/10/2019
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5 /5
★★★★★

Deadline respected. Easy navigation. Good value for money.

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Acheteur Vérifié
purchased on 09/11/2019
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5 /5
★★★★★

Article compliant with the description, fast delivery, very satisfied!

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Acheteur Vérifié
purchased on 12/11/2019
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5 /5
★★★★★

Delivery compliant and fast! Thank you

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Acheteur Vérifié
purchased on 11/11/2019
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5 /5
★★★★★

Great as usual

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Acheteur Vérifié
purchased on 10/11/2019
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5 /5
★★★★★

Very fast delivery, careful package, thank you

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Acheteur Vérifié
purchased on 09/11/2019
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5 /5
★★★★★

Very satisfied to easily find the spare parts for my daughter's skates without breaking the bank

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Acheteur Vérifié
purchased on 06/11/2019
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1 /5
★☆☆☆☆

It is difficult for me to give my opinion, I still haven't received my order

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Acheteur Vérifié
purchased on 06/11/2019
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Answer from HawaiiSurf
Hello,
We sincerely apologize for this delivery delay, we were not aware of the delay on your delivery.
The order left our premises on 07/11 following your order from 06/11 in the evening.
If this happens again, please do not hesitate to get back to us as soon as possible so that we can follow up with the carrier for delivery.
The shipping costs of your order will be deductible from a future purchase.
3 /5
★★★☆☆

Difficulties in validating an order

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Acheteur Vérifié
purchased on 05/11/2019
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Answer from HawaiiSurf
Hello,
thank you for your feedback. We would be happy to know what caused you problems to improve our customer experience. We remain at your disposal. Best regards, the HawaiiSurf team
5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 01/11/2019
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4 /5
★★★★☆

Delivery time too long, initially expected within 3 days and received in 8 days

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Acheteur Vérifié
purchased on 26/10/2019
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5 /5
★★★★★

Fast shipping. Products as described

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Acheteur Vérifié
purchased on 26/10/2019
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5 /5
★★★★★

A lot of choices and well cataloged

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Acheteur Vérifié
purchased on 09/10/2019
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4 /5
★★★★☆

Great

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Acheteur Vérifié
purchased on 23/10/2019
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5 /5
★★★★★

Well received, perfect thank you

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Acheteur Vérifié
purchased on 25/10/2019
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5 /5
★★★★★

Very fast delivery! thank you

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Acheteur Vérifié
purchased on 20/10/2019
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5 /5
★★★★★

Very good product.

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Acheteur Vérifié
purchased on 27/10/2019
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5 /5
★★★★★

Very user-friendly site, easy to access and simple and quick to use, very good.

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Acheteur Vérifié
purchased on 18/10/2019
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