9.4/10
★★★★★
based on 10034 reviews published

Latest customer reviews

5 /5
★★★★★

Effective and fast

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Acheteur Vérifié
purchased on 04/05/2019
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4 /5
★★★★☆

Good site

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Acheteur Vérifié
purchased on 27/04/2019
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5 /5
★★★★★

Great customer service!

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Acheteur Vérifié
purchased on 06/05/2019
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5 /5
★★★★★

Very good, nothing to say, I recommend

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Acheteur Vérifié
purchased on 06/05/2019
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5 /5
★★★★★

THANK YOU HAWAII SURF PACKAGE WELL RECEIVED NO PROBLEM.

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Acheteur Vérifié
purchased on 06/05/2019
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2 /5
★★☆☆☆

The 48h delivery took 5 days.

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Acheteur Vérifié
purchased on 03/05/2019
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Answer from HawaiiSurf
Hello, you placed an order on Friday the 3rd. Your order was prepared by our service the same day. The weekend, the carriers do not work (as stated in the T&Cs, the delivery time concerns working days, so excluding weekends and public holidays). Your package was therefore taken care of on the first working day of the week, which is Monday. As you know, this Wednesday, May 8th was a public holiday, the carriers do not work that day (we do, but we are not carriers). So if we recap, with an order on Friday the 3rd, the package was taken care of the next day (Monday since the weekend the carriers are off), and delivered on the 9th, which is 3 days after the order, not 5 days. Indeed, there was a delay due to the public holiday on Wednesday, May 8th, we apologize for that but unfortunately Hawaiisurf cannot override the dictates of public holidays. Have a nice day.
5 /5
★★★★★

Apart from my misreading of delivery times everything is perfect

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Acheteur Vérifié
purchased on 06/05/2019
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5 /5
★★★★★

Top-notch

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Acheteur Vérifié
purchased on 06/05/2019
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4 /5
★★★★☆

Efficiency and compliance

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Acheteur Vérifié
purchased on 04/05/2019
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5 /5
★★★★★

Fast delivery and customer service at your disposal

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Acheteur Vérifié
purchased on 05/05/2019
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5 /5
★★★★★

Nothing to report. Product as described.

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Acheteur Vérifié
purchased on 07/05/2019
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5 /5
★★★★★

Order corresponds to what I was expecting and perfect delivery.

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Acheteur Vérifié
purchased on 03/05/2019
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5 /5
★★★★★

Satisfied

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Acheteur Vérifié
purchased on 06/05/2019
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4 /5
★★★★☆

It should just be specified that the delivery time of 48 hours starts when the order is dispatched. I would expect to receive my order sooner, otherwise I am delighted! Thank you! Laura

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Acheteur Vérifié
purchased on 28/04/2019
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4 /5
★★★★☆

Fast shipping. Item as described. Too bad the postal pickup delivery is not available.

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Acheteur Vérifié
purchased on 04/05/2019
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5 /5
★★★★★

Order received on time and as expected.

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Acheteur Vérifié
purchased on 03/05/2019
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5 /5
★★★★★

Nothing to complain about, excellent really whether in terms of communication or in terms of deadlines and product quality, I am totally satisfied

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Acheteur Vérifié
purchased on 03/05/2019
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5 /5
★★★★★

Very good site, offering relevant products and packs. Quick and efficient advice service on Messenger. Fast shipping and delivery.

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Acheteur Vérifié
purchased on 30/04/2019
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5 /5
★★★★★

Nothing to say. Satisfied with my purchase and the delivery time. I recommend.

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Acheteur Vérifié
purchased on 03/05/2019
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5 /5
★★★★★

Always satisfied with Hawaiisurf. Just a remark, no email indicating the availability of the package at the relay point. Very happy with the site.

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Acheteur Vérifié
purchased on 01/05/2019
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4 /5
★★★★☆

Great site

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Acheteur Vérifié
purchased on 02/05/2019
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4 /5
★★★★☆

It's a shame to have to pay Chronopost fees when you already have orders over €200. Other than that, very good shop, fast delivery, wide choice of skates (except for people who wear size 39 like me).

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Acheteur Vérifié
purchased on 03/05/2019
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4 /5
★★★★☆

I would have liked to have more details on the dimensions of the snowboards, particularly the width at the waist depending on the size of the snowboard as well as the radius.

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Acheteur Vérifié
purchased on 01/05/2019
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4 /5
★★★★☆

Very good

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Acheteur Vérifié
purchased on 29/04/2019
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5 /5
★★★★★

Very accommodating

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Acheteur Vérifié
purchased on 26/04/2019
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4 /5
★★★★☆

Website not used, but great store, and the seller is good advice!

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Acheteur Vérifié
purchased on 20/04/2019
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4 /5
★★★★☆

Some categories are too repetitive but otherwise very good site.

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Acheteur Vérifié
purchased on 02/05/2019
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2 /5
★★☆☆☆

I did not like the experience I had during my order. First, the tracking link for my order did not work, it was not sent to me a second time even after I asked, then I was not notified of the arrival of my parcel at the pickup point and finally I did not receive the free grip that is supposed to be provided with the purchase of a board. If you want to buy skate products, I advise you to buy from another site.

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Acheteur Vérifié
purchased on 28/04/2019
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Answer from HawaiiSurf
Hello, regarding the tracking link for the parcel, it sometimes bugs a bit but that only comes from DPD and not from our platform. Then regarding the deposit of your parcel and where you were not notified, that too is the responsibility of DPD as they should send you a text when it is at the pickup point. Regarding the grip, it is indeed an error on our part and I apologize for that. Did you speak to someone on the phone so we can send you one for free? Regarding the problem related to DPD, we will pass on the information you gave us. Remaining at your disposal. Best regards, Claude
5 /5
★★★★★

Perfect. The Yow Packs arrived yesterday. No problems with the order or delivery. Perfect.

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Acheteur Vérifié
purchased on 01/05/2019
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5 /5
★★★★★

Everything is ok.. fast, efficient..

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Acheteur Vérifié
purchased on 28/04/2019
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3 /5
★★★☆☆

Lack of certain precision regarding a size guide depending on brands, the number of wheels in a set, details on possible returns

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Acheteur Vérifié
purchased on 28/04/2019
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4 /5
★★★★☆

Nothing to report, no problem but not notified by SMS of the delivery.

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Acheteur Vérifié
purchased on 02/05/2019
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5 /5
★★★★★

Delivery in 48 hours, the package was perfect. Nothing to say

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Acheteur Vérifié
purchased on 24/04/2019
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5 /5
★★★★★

Excellent welcome and valuable advice to find the perfect gear

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Acheteur Vérifié
purchased on 04/05/2019
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5 /5
★★★★★

A box would be preferable as packaging... other than that, NICKEL!

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Acheteur Vérifié
purchased on 02/05/2019
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5 /5
★★★★★

Perfect and good responsiveness to messages. Highly recommended

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Acheteur Vérifié
purchased on 27/04/2019
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5 /5
★★★★★

Items received exactly matching the description of the ads, received quickly and well packaged.

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Acheteur Vérifié
purchased on 27/04/2019
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5 /5
★★★★★

Very satisfied... always on top... thank you for your professionalism.

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Acheteur Vérifié
purchased on 03/05/2019
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5 /5
★★★★★

Nothing to report, everything went well

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Acheteur Vérifié
purchased on 04/05/2019
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5 /5
★★★★★

Very fast and well-prepared package.

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Acheteur Vérifié
purchased on 01/05/2019
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