Reviews HawaiiSurf

9.4/10
★★★★★
based on 10081 reviews published

Latest customer reviews

5 /5
★★★★★

No issues! Fast and compliant.

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Acheteur Vérifié
purchased on 26/04/2019
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4 /5
★★★★☆

Delivery was super fast. However, I am disappointed with the condition of the purchased item. The new snowboard I bought has several scratches. I'm even hesitant to return it.

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Acheteur Vérifié
purchased on 26/04/2019
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5 /5
★★★★★

David was very knowledgeable and patient in helping me select the right roller blades for my level. Thank you!

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Acheteur Vérifié
purchased on 26/04/2019
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5 /5
★★★★★

Ultra fast and reliable! Perfect

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Acheteur Vérifié
purchased on 25/04/2019
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5 /5
★★★★★

Delivery as promised and very fast (less than 48h)

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Acheteur Vérifié
purchased on 22/04/2019
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5 /5
★★★★★

Purchases on the site facilitated by informative notes on the items and fast shipping

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Acheteur Vérifié
purchased on 16/04/2019
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5 /5
★★★★★

Fully satisfied. The Pasques offer was too good!

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Acheteur Vérifié
purchased on 22/04/2019
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5 /5
★★★★★

Nothing to add

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Acheteur Vérifié
purchased on 23/04/2019
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4 /5
★★★★☆

Good site for riders

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Acheteur Vérifié
purchased on 20/04/2019
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5 /5
★★★★★

Very efficient and in good condition

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Acheteur Vérifié
purchased on 23/04/2019
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3 /5
★★★☆☆

The package was damaged

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Acheteur Vérifié
purchased on 22/04/2019
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5 /5
★★★★★

Everything went very well from start to finish. I received very good advice from the seller (Claude), the delivery was very fast and I was very well informed at every step. I had requested that the brake be mounted, which was done very well, and I am now delighted to have received my order. Thank you.

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Acheteur Vérifié
purchased on 23/04/2019
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5 /5
★★★★★

Always on top, Hawaiisurf lightning delivery time and compliant product 🙂

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Acheteur Vérifié
purchased on 24/04/2019
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5 /5
★★★★★

Very nice! Ordered the day before at 3:10 PM, delivery in 24 hours, received the next day at 9:15 AM at the pickup point. The best, well done!!!

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Acheteur Vérifié
purchased on 24/04/2019
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5 /5
★★★★★

Perfect!

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Acheteur Vérifié
purchased on 23/04/2019
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5 /5
★★★★★

Fast shipping. Careful packaging. Products as described. Impeccable

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Acheteur Vérifié
purchased on 22/04/2019
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4 /5
★★★★☆

The products are as described, customer service is perfect, very approachable and attentive, although a bit slow to reach. Only 4 stars and not 5, since HawaiiSurf unfortunately works with Chronopost... pay for delivery in less than 24h, receive it in 48h. Chronopost, really... Change the delivery service. Really.

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Acheteur Vérifié
purchased on 20/04/2019
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5 /5
★★★★★

Very good choice, fast and careful shipping

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Acheteur Vérifié
purchased on 20/04/2019
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5 /5
★★★★★

Very good site and fast delivery. Only small negative point, there should be more security for credit card payment

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Acheteur Vérifié
purchased on 22/04/2019
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5 /5
★★★★★

Meets expectations

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Acheteur Vérifié
purchased on 22/04/2019
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4 /5
★★★★☆

Good

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Acheteur Vérifié
purchased on 18/04/2019
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4 /5
★★★★☆

Good product

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Acheteur Vérifié
purchased on 21/04/2019
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5 /5
★★★★★

Perfect order, ordered on Tuesday and received on Wednesday.

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Acheteur Vérifié
purchased on 23/04/2019
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5 /5
★★★★★

Kudos for the respected delivery time and item matching my order. I highly recommend.

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Acheteur Vérifié
purchased on 22/04/2019
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5 /5
★★★★★

Very well organized package, a wide choice of products and a quickly dispatched order. It's the best

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Acheteur Vérifié
purchased on 22/04/2019
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 22/04/2019
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5 /5
★★★★★

Perfect, flawless

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Acheteur Vérifié
purchased on 23/04/2019
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5 /5
★★★★★

Fast and efficient. Product well packaged without issues the violet one.

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Acheteur Vérifié
purchased on 30/03/2019
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3 /5
★★★☆☆

Excellent

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Acheteur Vérifié
purchased on 08/04/2019
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5 /5
★★★★★

Very well done site, very fast delivery to the relay, my package was available the next day

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Acheteur Vérifié
purchased on 18/04/2019
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5 /5
★★★★★

Good site with good advice, quality choices.

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Acheteur Vérifié
purchased on 18/04/2019
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5 /5
★★★★★

Very good welcome. It was a first visit. We bought a skateboard and the seller didn't try to sell us the most expensive one. Very good advice

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Acheteur Vérifié
purchased on 20/04/2019
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5 /5
★★★★★

Nothing to say, top!

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Acheteur Vérifié
purchased on 20/01/2019
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5 /5
★★★★★

Nothing to say, great!

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Acheteur Vérifié
purchased on 20/01/2019
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5 /5
★★★★★

Simple, fast and efficient. Deadline respected, nothing to say.

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Acheteur Vérifié
purchased on 16/04/2019
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5 /5
★★★★★

Passionate and not pushing for overconsumption, I support

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Acheteur Vérifié
purchased on 19/04/2019
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5 /5
★★★★★

Very good site and order received on time but small downside, my shoe box is in poor condition. I highly recommend ordering on this site nonetheless.

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Acheteur Vérifié
purchased on 15/04/2019
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5 /5
★★★★★

Error on my part when choosing the delivery location and immediate responsiveness to change the delivery point via the site. Thank you!

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Acheteur Vérifié
purchased on 17/04/2019
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5 /5
★★★★★

Very good, fast and serious, Chronopost a little less... but well, let's be clear, like every carrier, it's not the company we buy from, it's just a transporter, who do their job moderately well. Long live hawaiisurf

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Acheteur Vérifié
purchased on 18/04/2019
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1 /5
★☆☆☆☆

It says delivery 24-48h, everything was in stock. I chose this site for the delivery time but the promises were not kept. Ordered on Friday and received the following Friday because I called to find out where my order was. Otherwise, I wouldn't have received it yet. Very disappointed with the service. I won't come back

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Acheteur Vérifié
purchased on 13/04/2019
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Answer from HawaiiSurf
Hello, you placed your order on Saturday at 10:15 PM, we are closed on Sundays and Mondays, your order was processed on Tuesday, your order was shipped on Thursday, you received it on Friday, our announced deadline is 24/48h, it's a deadline that starts at the time of shipping, so indeed we had a slight delay but not a week as you indicate in your review, you received your package in less than 72h, which is not the same at all, you will agree.
After the weekend we have a lot of orders to process, we are a small shop with few staff and sometimes there can be a slight delay, you received your order on Friday instead of Thursday, I don't think that deserves a 1/5 but that's your feeling, we take it into account and apologize for this exceeded delay.
Have a good day