9.4/10
★★★★★
based on 10034 reviews published

Latest customer reviews

3 /5
★★★☆☆

Competent seller but unpleasant, with a smile it's nicer! Customers come to see sellers for information, not to be treated like someone who knows nothing. Sales technique needs to be reviewed...

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Acheteur Vérifié
purchased on 04/04/2019
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 03/04/2019
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5 /5
★★★★★

Very good site, serious and quality.

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Acheteur Vérifié
purchased on 02/04/2019
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5 /5
★★★★★

Delivered on time and very well packaged.

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Acheteur Vérifié
purchased on 02/04/2019
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5 /5
★★★★★

The site is quite easy to navigate.

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Acheteur Vérifié
purchased on 02/04/2019
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5 /5
★★★★★

Top notch

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Acheteur Vérifié
purchased on 22/03/2019
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5 /5
★★★★★

Just missing a slightly more precise order tracking, but once posted, it is easy to follow. But overall, everything is good!! Ordered on Sunday, delivered on Wednesday, can't complain!! And of course, order as expected, great price!

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Acheteur Vérifié
purchased on 31/03/2019
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5 /5
★★★★★

Fast and meets expectations.

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Acheteur Vérifié
purchased on 01/04/2019
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5 /5
★★★★★

I needed very precise information and the person who advised me was very attentive and professional. Top! You have a new customer! Thank you.

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Acheteur Vérifié
purchased on 01/04/2019
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5 /5
★★★★★

Fast delivery (24h), perfect items, I highly recommend this site!

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Acheteur Vérifié
purchased on 02/04/2019
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5 /5
★★★★★

Hello, we are very satisfied with our order at HawaiiSurf. First order placed on March 29 and we received our package at the relay point on April 2 (estimated date between April 4 and 5). The large packaging box was a bit damaged (probably during transport), but the skateboard and the rollers (even the packaging) were impeccable. Having not rollerbladed for years, I mistakenly chose the wrong size, I took 37 instead of 38.5. A phone call to the store, I was clearly informed about the steps to take. I reordered the same day (April 2) and received the package at the relay point that day (April 4). Impeccable packaging and rollers that fit me perfectly. Just a small snag on the plate (maybe the display model) and the brake that moves slightly. We returned the old pair of rollers well packaged and protected via colissimo today. Just waiting for the receipt and the refund. Thank you again for your professionalism.

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Acheteur Vérifié
purchased on 29/03/2019
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 31/03/2019
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5 /5
★★★★★

Not bad

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Acheteur Vérifié
purchased on 02/04/2019
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5 /5
★★★★★

Order placed on Monday evening and received on Wednesday afternoon, perfect!

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Acheteur Vérifié
purchased on 01/04/2019
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4 /5
★★★★☆

Very good and very reliable site! Order received within 3 days, however the white screw kit had slightly faded color because it rubbed against the screws...

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Acheteur Vérifié
purchased on 31/03/2019
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5 /5
★★★★★

Good equipment, a lot of choices I recommend. Best regards

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Acheteur Vérifié
purchased on 30/03/2019
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5 /5
★★★★★

Very effective!

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Acheteur Vérifié
purchased on 29/03/2019
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 28/03/2019
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4 /5
★★★★☆

Very good site, package delivered before the deadline! Impeccable!

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Acheteur Vérifié
purchased on 28/03/2019
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 30/03/2019
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5 /5
★★★★★

Very good, recommend!

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Acheteur Vérifié
purchased on 23/03/2019
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4 /5
★★★★☆

Fairly well stocked.

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Acheteur Vérifié
purchased on 20/03/2019
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2 /5
★★☆☆☆

Having mentioned my phone number when ordering, I never received ANY TRACKING by email with a link or anything (I had to log in to the site) and NO SMS or anything telling me that the package was at the pickup point, I realized more than a week after the package arrived and without SMS the pickup office didn't want to give it to me!!! So I'm still without a package or progress on the order... it's quite poor for a first order.

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Acheteur Vérifié
purchased on 22/03/2019
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Answer from HawaiiSurf
Hello,
We apologize for the issues encountered with the tracking, we indeed had transmission problems during this period.
For pickup, normally just an ID card in the name of the order is sufficient, strange that the pickup point decided otherwise.
We rarely experience delays in shipping, for future orders, if you haven't heard from us within 48 hours after purchase, don't hesitate to give us a call, our advisors can tell you more about the order.
However, this type of problem with tracking is very rare although quite annoying.
No need to exaggerate so much about the delays ;), your order from Friday night was sent the following Tuesday at our reopening and arrived on 27/03 not even a week before the package pickup on 02/04.
5 /5
★★★★★

Perfect, ultra fast!

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Acheteur Vérifié
purchased on 19/03/2019
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5 /5
★★★★★

Very fast delivery and packaging Great

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Acheteur Vérifié
purchased on 28/03/2019
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 28/03/2019
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 30/03/2019
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5 /5
★★★★★

Great site

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Acheteur Vérifié
purchased on 30/03/2019
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3 /5
★★★☆☆

Fast shipping and neat packaging, but no tracking during shipping. I randomly went to the relay point suspecting it should have arrived since the few days I ordered. I find the site average since it was redone. It's pretty, but full of bugs, especially in keyword searches. And there was no tracking, too bad.

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Acheteur Vérifié
purchased on 23/03/2019
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5 /5
★★★★★

Very serious and fast site.

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Acheteur Vérifié
purchased on 24/03/2019
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5 /5
★★★★★

Very good!

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Acheteur Vérifié
purchased on 27/03/2019
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3 /5
★★★☆☆

First order placed. The package has not yet been delivered. This is therefore just a temporary review.

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Acheteur Vérifié
purchased on 29/03/2019
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5 /5
★★★★★

Professional seller and on time!

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Acheteur Vérifié
purchased on 25/03/2019
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5 /5
★★★★★

Efficiency, speed, I recommend.

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Acheteur Vérifié
purchased on 15/03/2019
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1 /5
★☆☆☆☆

Product very poorly packaged, the clothing without packaging placed directly in a box. Box arrived crushed and the warranty sticker detached, so anyone could see what was in the box. Review your packaging. Also, I had to contact the relay point to find out if the package had arrived there. Too bad the site doesn't inform the customer......

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Acheteur Vérifié
purchased on 27/03/2019
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5 /5
★★★★★

Always practical.

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Acheteur Vérifié
purchased on 26/03/2019
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5 /5
★★★★★

Simple Good product and good price!

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Acheteur Vérifié
purchased on 23/03/2019
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5 /5
★★★★★

Reactive!! Order shipped quickly!! Thank you

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Acheteur Vérifié
purchased on 23/03/2019
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5 /5
★★★★★

An independent and huge shop!! Competent sellers and an efficient site!! The temple of sliding at the service of riders.

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Acheteur Vérifié
purchased on 27/03/2019
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5 /5
★★★★★

No problem, order as expected, fast delivery.

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Acheteur Vérifié
purchased on 25/03/2019
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