English
★★★★★
based on 10081 reviews published
Latest customer reviews
Perfect
Product received faster than expected, in great condition despite the packaging box being very damaged. The board is great, not tested yet but can't wait to do so.
The site is functional and very practical with great offers. However, it's a shame that I never received any SMS or even an email confirming that my order had arrived...
Long delay for 10 euros of shipping
Good site quality products and easy returns if needed
Very satisfied. A company I would recommend to my friends
Fast and efficient
Fast delivery, the items could however be better packaged.
Impeccable service! Product is in shape, sent quickly, well packaged. Helpful and attentive staff, very efficient :-)!
Order as described, very fast delivery and information at every step: it's perfect
Qualified staff, large stock with cutting-edge products. In short, the best for sliding sports at the gates of Paris (including for sea surfing with a real dedicated range). Not to mention the excellent atmosphere that prevails in this shop. Thank you very much and well done!
Delivery as described and on time!
Very happy delivered on time
Super quality
My order was sent to another customer
We sincerely apologize for the delivery delay due to this issue.
We indeed had an error on a shipment, the board being the last in stock at the time of your purchase, we ordered a board from the brand to send it to you.
Best regards
Romain
HAWAIISURF
The box was pierced (broken through) and the inner plastic packaging was torn over 15 good cm! Fortunately, the wetsuit was fine! So packaging and transport need improvement!
Good site
Quality service
Maybe consider training your employees to put two similar shoes in one box.
Fast shipping, top merchandise, can't wait to get back on quads... 30 years later! Thank you Hawaii Surf
Always so satisfied since I bought my first snowboard 30 years ago!!
Perfect, order as described delivered before the indicated date (just a pity not to have received a notification from the carrier). Packaging was great, nothing to say.
There are more and more days between the order and delivery, you say it’s shipped and it’s not true, I received the package today, March 19, before when I ordered from Claude I had the packages 2 days later, now it takes at least 10 days, when it’s been more than a week and I don’t have a package I call you not happy and strangely I receive 3 days after each complaint the promo code instead of the licensed rate never works. Best regards, Ghislaine Ponty
We sincerely apologize for the delay on this last order, we indeed had a hiccup with the shipment, the first envelope sent was lost by the carrier, everything was shipped and good for us.
Before having your feedback, to inform us that you hadn’t received anything, we then made an urgent reshipment. The fact that you call “not happy” has nothing to do with the reception shortly after, by simply informing us, happy or not we would have reacted in any case =) .
No need to generalize exceptions, delays remain rare, apart from this one corresponding to a delivery problem with the carrier. We noted only one delay for a set of bearings ordered during the sales last June.
When the code doesn’t work, we handle it manually, the refund of 10% of your order has actually been processed today.
Best regards
Romain
HAWAIISURF
Very professional and efficient
Well designed, unfortunately not all accessories are available and sizes are often out of stock for roller types (FR igor)
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Fast order and delivery, careful packaging of items, nothing to complain about.
Very good price
Ultra fast delivery, top products!
1st order received in 24 hours (with extra charge) Very satisfied.
Fast and reliable. But product descriptions are missing on some items.
Nothing to report, I recommend, fast delivery.
I bought skis, I received them 3 days later, in good packaging, well done, I recommend this site
Delivery issue quickly resolved by the very pleasant seller thank you Romain
Fast delivery to a relay point, product meets my expectations.
NO COMPLAINTS, VERY WELL PACKAGED RECEIVED QUICKLY. AS ORDERED
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Efficient and fast! Good promotions at the end of the season. I ordered a Snow on Wednesday evening, received at the relay point on Friday. I take away one star because the cover of my LibTech board was torn. Phone inquiry was efficient.
Efficient and fast. Quality products at the best price!
Very responsive, I received the suit 2 days after my order, very appreciated