★★★★★
based on 10034 reviews published
Latest customer reviews
Very fast delivery even in the provinces. very good communication to notify by SMS of the order's availability at the pickup point.
Product conforms to my order, delivery within the deadlines. Very satisfied with my purchase.
Super efficient
Super quick delivery & great value
Delivery speed
Good
Hello, Relevant and adapted telephone advice prior to purchase. Fast delivery, secured package. Nothing to complain about, top notch! Thank you.
Very good
Fast, clean and excellent site with detailed view on the boards
Carefully packaged and delivered quickly. Thank you.
Assembly and shipping impeccable.
Very satisfied with my order, and the delivery times were properly taken into account.
Excellent!!!
Very good service and fast
Order received quickly at the relay point.
I had a problem but it was neither Hawaii Surf nor the delivery person's fault, it was the parcel relay that didn't do its job, it got sorted out, I only give 4 stars because I would like the boards I order not to arrive gripped as they are for display, I can't find the option. In short, Hawaii Surf always delivers!
Nothing to say about the delivery. However, it is difficult, if not very difficult, to communicate with you. I had requested a modification on the order, which was not taken into account, nor any comment. I sent a comment upon receipt, without any news as well. So I will have a skateboard that is not the one of my dreams and will have to modify it later, too bad,
Very professional and very accessible site Responds and gives very precise advice by email or phone Difficult to find better
Interesting products
Very well-designed site, you can quickly find what you're looking for
Serious site. Package in good condition
Very good
Order processing and delivery time very fast
Always on top
Interesting site, good products Too bad Hawaii Surf does not offer direct delivery by post, so at home by the postman, the nearest DPD relay was 10 km away... just for two pairs of gloves.
Super top delivery on time Very satisfactory material
5/5 nothing to complain about.
Everything went very well. I recommend.
Fast and efficient
Fast delivery and in accordance with the announced date
Quick order and receipt. Attention, you just sent me a size 26.5 box for size 28 shoes, it was misleading, but the shoe size is indeed correct
Extremely satisfied with the speed of order handling and delivery, impeccable packaging, thank you to the whole team!
A lot of choices
Hyper fast shipping thank you
Thank you for the speed of the shipment. I was able to try my longboard 2 days after my order. The product matches the description. I had never done it before and the sensations are really great. I used to skateboard when I was young but these sensations are huge, it feels like being on a snowboard. Thank you Hawaii for your choice and quality of product and services
No after-sales service, it's really a shame... A problem with a delivered product, which can happen but impossible to get information on the procedure to follow. A bit complicated when doing e-commerce!!
we are reachable by phone, but also and especially for a manufacturing problem by email and FB messenger allowing you to send us photos.
We have no message on these two regarding a manufacturing problem with your 686 belt (we have noted your complementary product review to this one) the procedure to follow is described in the corresponding tab "Warranty & SAV" in the bottom menu of the site.
This makes me question since we have no request from you before this review, how did you come to this conclusion about customer service and the procedure to follow, which is written in black and white without even having to contact us even if it is always better and welcome in the context of an after-sales service.
Best regards
Romain
HAWAIISURF
Perfect!
Large choice thank you
2 to encourage them... I'm trying to support the little boxes... But there is still work to be done... It's not very square yet 10 days after the announced delivery date... Still no news No response to emails Very very complicated to reach customer service... Who tells me they can no longer find the ordered item No one is friendly and a refund in the process I think I just had bad luck I will still try again Cyril
We are sorry for your purchase, indeed there was a lack of feedback on your order regarding preparation and customer service, we should have gotten back to you before the opposite became necessary.
Fortunately, this is not a generality, however some orders sometimes escape our attention.
We apologize once again for your order, we would have liked, like you, for you to enjoy your ski shoes, we thank you for your indulgence and understanding and hope to see you again on the site or in store!
Best regards
Romain
HAWAIISURF
Efficient, accessible, lots of choices