English
★★★★★
based on 10081 reviews published
Latest customer reviews
Hyper fast shipping thank you
Thank you for the speed of the shipment. I was able to try my longboard 2 days after my order. The product matches the description. I had never done it before and the sensations are really great. I used to skateboard when I was young but these sensations are huge, it feels like being on a snowboard. Thank you Hawaii for your choice and quality of product and services
No after-sales service, it's really a shame... A problem with a delivered product, which can happen but impossible to get information on the procedure to follow. A bit complicated when doing e-commerce!!
we are reachable by phone, but also and especially for a manufacturing problem by email and FB messenger allowing you to send us photos.
We have no message on these two regarding a manufacturing problem with your 686 belt (we have noted your complementary product review to this one) the procedure to follow is described in the corresponding tab "Warranty & SAV" in the bottom menu of the site.
This makes me question since we have no request from you before this review, how did you come to this conclusion about customer service and the procedure to follow, which is written in black and white without even having to contact us even if it is always better and welcome in the context of an after-sales service.
Best regards
Romain
HAWAIISURF
Perfect!
Large choice thank you
2 to encourage them... I'm trying to support the little boxes... But there is still work to be done... It's not very square yet 10 days after the announced delivery date... Still no news No response to emails Very very complicated to reach customer service... Who tells me they can no longer find the ordered item No one is friendly and a refund in the process I think I just had bad luck I will still try again Cyril
We are sorry for your purchase, indeed there was a lack of feedback on your order regarding preparation and customer service, we should have gotten back to you before the opposite became necessary.
Fortunately, this is not a generality, however some orders sometimes escape our attention.
We apologize once again for your order, we would have liked, like you, for you to enjoy your ski shoes, we thank you for your indulgence and understanding and hope to see you again on the site or in store!
Best regards
Romain
HAWAIISURF
Efficient, accessible, lots of choices
Perfect
Good fast and communicative service.
Website quite well-stocked, detailed
User-friendly site, fast shipping and no problems ....
Fast!!!
Delivery and product top-notch. Too bad the photo does not match the color of the product. (Nothing catastrophic when it comes to a wetsuit)
Perfect with very good telephone advice.
Fast delivery, arrived in good condition, no issues
Quick shipping
Product as described and very fast shipping: PERFECT
Fast and efficient
Complete and clear.
Quick and careful shipping, very satisfied.
Fast and compliant shipping
Super site
Fast, call from customer service to clarify availability and associated delays. Thank you
Good site
Fast and meets my expectations
Large choice, fast and careful delivery 🙂
Very good site for extreme sports
Very good serious site with good products.
Site to recommend. Clear and precise information.
I went to pick up the product as stated 3 hours after my order, it was not ready. I had to wait an hour as the preparer was busy with other tasks phone sales.
With speed
Trustworthy, fast delivery.
Well facilitated to find what one is looking for.
Delivery times a bit long, especially the product preparation stage, but corresponding to what was announced during the order confirmation!
Perfect
Good handling
Exemplary speed
I recommend true professionals! And super fast delivery!
No issues - in line with expectations - respect for the delivery date
Order compliant and very fast shipping. I recommend HawaiiSurf EV