9.4/10
★★★★★
based on 10034 reviews published

Latest customer reviews

5 /5
★★★★★

Everything is perfect, product and especially speed of delivery.

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Acheteur Vérifié
purchased on 19/11/2017
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5 /5
★★★★★

Nothing to complain about, perfect!

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Acheteur Vérifié
purchased on 19/11/2017
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2 /5
★★☆☆☆

I don't know if vacuuming, tidying up clothes or even chatting with colleagues is more important than advising a customer who is ready to buy a coat. Your website is more pleasant than your store.

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Acheteur Vérifié
purchased on 19/11/2017
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Answer from HawaiiSurf
Hello, We are sorry if you were disappointed with the welcome in the store, unfortunately as noted in your message we have to take care of everything in the store, and we also have different departments so the seller in the roller or surf department may not necessarily be able to help you more than that with a technical garment, however I am surprised that we did not advise you or look for a competent colleague because we were busy. Can you describe the seller you approached? Did he respond poorly to you? Best regards, Romain HAWAIISURF
5 /5
★★★★★

Top!

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Acheteur Vérifié
purchased on 19/11/2017
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4 /5
★★★★☆

Deadline respected and ease of recovering the merchandise.

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Acheteur Vérifié
purchased on 16/11/2017
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3 /5
★★★☆☆

The site is very good, but super disappointed that the jacket ordered does not quite match the photo on the site.

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Acheteur Vérifié
purchased on 19/11/2017
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2 /5
★★☆☆☆

I asked to address the order to Mrs. Warin in Bergerac; and it is addressed to Pugnet Eliane, will this order be given to my daughter?

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Acheteur Vérifié
purchased on 18/11/2017
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Answer from HawaiiSurf
Hello,
She will be able to pick up the package by presenting a copy of your ID, either physically or a readable scan or photo on a smartphone is not a problem.
For security reasons, we cannot change the names of pickups in relay, through which means did you make your request?
Best regards
Romain
HAWAIISURF
5 /5
★★★★★

Everything is in accordance with what was planned. The package even arrived a day earlier, no bad surprises. Fully satisfied.

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Acheteur Vérifié
purchased on 18/11/2017
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5 /5
★★★★★

Fast

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Acheteur Vérifié
purchased on 18/11/2017
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5 /5
★★★★★

Nothing to say, order on time and impeccable quality!

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Acheteur Vérifié
purchased on 17/11/2017
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5 /5
★★★★★

Like a very good site, but I won't forget to mention to visit the shop which is great too with a very good team that listens and is very professional

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Acheteur Vérifié
purchased on 17/11/2017
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5 /5
★★★★★

Very fast shipping! Good reception, well packaged. Product conforms to the description. I recommend.

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Acheteur Vérifié
purchased on 17/11/2017
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4 /5
★★★★☆

Very good site, top products, fast delivery... Fast, of course because to receive it at home (other than picking up in store, etc.) I could only have it sent express, so with a super extra cost. Other than that, nothing to complain about, everything went very well 🙂

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Acheteur Vérifié
purchased on 17/11/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Very reliable site

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Acheteur Vérifié
purchased on 16/11/2017
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5 /5
★★★★★

Good as usual.

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Acheteur Vérifié
purchased on 12/11/2017
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5 /5
★★★★★

The order was shipped the same day and the package was perfectly packaged. The product exactly matched the description and my expectations. I am completely satisfied.

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Acheteur Vérifié
purchased on 16/11/2017
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2 /5
★★☆☆☆

The order arrived on time but its return and customer service leaves much to be desired. No news for over a week while the package has arrived at its destination, follow-up by email and no news. Also difficult to reach someone by phone. Too bad, I was very satisfied with my previous orders.

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Acheteur Vérifié
purchased on 06/11/2017
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Answer from HawaiiSurf
Hello,
Your return was processed on 16/11 following its receipt on 14/11, as indicated in our T&Cs and on the return slip with the order, we make sure to proceed with the refund within 15 days. The refund was validated this weekend by management and will be made according to the payment method.
What information were you missing?
Best regards
Romain
HAWAIISURF
4 /5
★★★★☆

The package arrived very quickly (48h). However, the email took two more days to arrive in my inbox, luckily I went to check if it had arrived

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Acheteur Vérifié
purchased on 07/11/2017
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5 /5
★★★★★

Just in case

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Acheteur Vérifié
purchased on 14/11/2017
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5 /5
★★★★★

Before receiving the email. Free delivery over €89 but in relay points, not at home.

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Very good, good choice, good prices, good hours.

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Acheteur Vérifié
purchased on 15/11/2017
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5 /5
★★★★★

Great service and fast! Order received the next day and totally in line with my expectations, thank you!

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Acheteur Vérifié
purchased on 13/11/2017
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5 /5
★★★★★

Top customer service. Call after the order due to my mistake to rectify... delivery in 24 hours. 10/10....

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Acheteur Vérifié
purchased on 12/11/2017
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3 /5
★★★☆☆

Excellent in every respect. Clear site, promo code (nice surprise). You can buy with complete confidence.

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Acheteur Vérifié
purchased on 05/11/2017
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5 /5
★★★★★

DELIVERY ON SCHEDULE PACKAGE INTACT FRIENDLY DELIVERY PERSON

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Acheteur Vérifié
purchased on 14/11/2017
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5 /5
★★★★★

Quality materials, rapid receipt of goods.

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Acheteur Vérifié
purchased on 14/11/2017
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5 /5
★★★★★

Wide choice on the site Fast shipping

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Acheteur Vérifié
purchased on 13/11/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 12/11/2017
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5 /5
★★★★★

Very good site and fast delivery.

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Acheteur Vérifié
purchased on 12/11/2017
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5 /5
★★★★★

Received very quickly and very good quality

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Acheteur Vérifié
purchased on 12/11/2017
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5 /5
★★★★★

Top notch

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Acheteur Vérifié
purchased on 11/11/2017
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5 /5
★★★★★

Very good

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Acheteur Vérifié
purchased on 07/11/2017
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5 /5
★★★★★

Product delivered quickly and in good condition.

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Acheteur Vérifié
purchased on 04/11/2017
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 06/11/2017
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1 /5
★☆☆☆☆

I was informed that my order was canceled due to a price display error. Despite having requested it, no commercial offer was made

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Acheteur Vérifié
purchased on 07/11/2017
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 10/11/2017
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5 /5
★★★★★

Fast delivery 48h in relay Transaction payment ok Recommend this site

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Acheteur Vérifié
purchased on 08/11/2017
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5 /5
★★★★★

Very happy, fast delivery

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Acheteur Vérifié
purchased on 05/11/2017
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5 /5
★★★★★

Fast service. Delivery in less than 24h! Thank you 🙂

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Acheteur Vérifié
purchased on 08/11/2017
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