★★★★★
based on 10034 reviews published
Latest customer reviews
Ordered on Friday morning, received on Tuesday morning at the pickup depot, perfect!
Very good
Good service no problem
Nothing to report, very good
Very good, fast, well packaged, I recommend
Very, very good
Very fast thank you!
PERFECT! fast and convenient delivery to a relay point!
Order deadlines not respected at all, board finally received but damaged. After 2 months of waiting, numerous emails, messenger messages, and calls, I have no response from the store. I am therefore very disappointed and really not ready to place another order with you! I do not recommend this site.
You ordered your board on Thursday 27/07 at 10:15 PM with a delay of 3-4 working days after the order was processed, order received on Friday with a pickup request made the same day for the earliest possible (the following Tuesday according to the store's hours). We sent it out as quickly as possible at the beginning of the following week as it was impossible earlier, you chose and were able to pick it up on Friday of that same week, 04/08, with preparation and delivery completed in 5 working days (counting our Monday closure).
In any case, we are sorry that the board finally arrived one day late.
To say that you have had no response is a bit exaggerated; we ourselves, after perpetual follow-ups, have not received any feedback from Géodis regarding your delivery and continue to chase them.
We will therefore proceed to refund the shipping costs on our part while waiting for the carrier to respond, who is doing everything to bury the matter.
You could see upon unpacking that maximum care was taken in preparation to ensure the surf arrived in good condition; however, it was slightly damaged on the nose during transport. The zero-risk does not exist, unfortunately, for any purchase made through a delivery provider; on a surfboard that we sold at a loss with a €270 saving, we could not make any additional gesture. We offered you a return or sending a repair kit so that even if you had something to do, your reserve would not be impacted by this transport issue, which you refused.
We are sorry that your order did not go perfectly, however, your review is slightly exaggerated in every way as we have tried to find a solution.
Best regards
Romain
HAWAIISURF
Perfect
Delivery in 48H. 50% off the price for this snow+bindings BURTON pack and the best price online.
Very easy to use
Very good
Simple and effective!
Nothing to report
Order received really very quickly. The ordered item is great.
Fast delivery, product conforms to the order
Shipping costs are very expensive compared to the weight of the item I ordered from you
Product descriptions are accurate. Wide selection of parts and the sticker makes a difference... Lol. I recommend unlike nomadeshop. Who ships the wrong parts for my seba fr1 bought from them, yet incompatible axles and brake from another model.
Very fast, three days before receiving it
Fast delivery as expected
PERFECT !!!!!
Competitive prices, fast and careful shipping. I warmly recommend. Thanks to the team who are very professional
Fast and reliable
Nothing to complain about; smooth order, clear tracking, fast delivery
Very good site, order received very quickly and without any issues. I recommend
Impeccable, very fast shipping
Great site and very serious
Wide choice of products.
Easy to use and each item is very detailed. I picked up my plates at the shop and the sellers on site were very good advisors.
Product as described, fast delivery - highly recommend with eyes closed
Order served very quickly. Serious site.
Very satisfied but delivery quite long (4 days)
Fast delivery, perfect product
Efficient and inexpensive
Due to a computer bug on stocks, I couldn't get my product but I want to highlight the responsiveness of customer service 😉
Fast shipping and compliant products, to recommend
Super really not disappointed, good quality product and very fast shipping
Excellent! Fast delivery, suitable product and quality! Perfect
It's a shame that the online stocks are out of sync with the physical stocks, I had to change my bag model, and I didn't get my black Converse! Very good mail order site.