★★★★★
based on 10034 reviews published
Latest customer reviews
No problem
Perfect
Ordered immediately, delivered immediately!
Great products and a super competent team, special thanks to Romain.
Great products and a super competent team, special thanks to Romain.
Great products and a super competent team, special thanks to Romain.
Advantageous price, fast shipping, no problem.
I should give a bad rating to the carrier DPD who lost my package. The person who handled my problem was great, very empathetic and did everything to get me new wheels as quickly as possible. Thank you!
The preparation of the package is a bit long but the delivery time was respected. What annoys me greatly is that this is the second time I order from HawaiSurf but I never receive the boxes or packaging that go with it. You sent my jacket without any protection in the box, it's unacceptable given the time it took to prepare my order. Recently I ordered a pair of shoes and they were sent to me without their box, they were just thrown into the box, it's shameful. The only star I leave is for the delivery times.
Clean
Promises kept on the product as well as on the delivery
Wasn't there a discount before when we had a sliding sports license?
Practical and efficient. I easily found what I was looking for and with a good promo for snow shoes. Fast delivery
Snowboard boots found in the right size, on sale (while they were unavailable at the resort) and delivered on time. Very satisfied
Good
You are always well served at Hawaiisurf, they respond to emails quickly and share their good advice, if you call them you will see that they are true enthusiasts. In the case of my rollers, I don't go anywhere else but to Hawaiisurf
5/5 excellent
Perfect
As always, great service and quality products.
Fast and very advantageous prices!
Appreciated follow-up. Deadline respected Perfect!
Very well served on time
Deadlines respected, careful package, perfect product, what more could you ask for?
Very good. A nice promotion on what I bought.
Top nothing to say
The prices are interesting
Thank you for your comment, we apologize for the mix-up on your last order.
Best regards
Kevin
HAWAIISURF
Super fast and top
Before I used to go to the shop, today never disappointed by the site
Good products, quite a choice, fast delivery
A super pair of skates very comfortable on the foot, surprisingly light, I recommend them
Simple and effective.
The products paid online were not in stock no one contacted us, we made the claims ourselves by phone no email to confirm the handling of the refund no commercial gesture and still not refunded to this day (transaction on January 21) we were regular customers we are disappointed
Sir, please excuse us for this stock error, it happens that there are some computer bugs regarding product quantities.
We tried to reach you on January 24 and 26, 2017 without success, so we left you voicemail messages.
On January 31 during our phone conversation we clarified the situation and you requested the complete cancellation of the order which was immediately taken into account.
The delay between the request and the receipt of a refund depends on the flow of ongoing requests. We were in the middle of a sales period and had many requests during this time.
We thank you for your loyalty and hope not to have kept you waiting too long.
Best regards
Kevin
HAWAIISURF
Price, delivery, ..... top!! Thank you
Super fast delivery, top!
Mask well received model already opened with a scratched screen and that without a price reduction + screen less blue than in the photo!
We apologize for the condition of the product you received. What was the response from our customer service when you contacted them?
Best regards
Kevin
HAWAIISURF
Functional site. Preparation and shipping very fast.
36 15 com d'hab! Fast, careful, already delivered... Stickers as a gift! The legend continues...
We thank you for your comment, especially the teams responsible for shipping and preparation. We do our best to provide you with the best possible experience when ordering on our site.
Best regards
Kevin
HAWAIISURF
My teenager loves it....
Good
Very effective, I am very satisfied every time I order something I receive it within the indicated time!