English
★★★★★
based on 10081 reviews published
Latest customer reviews
Paid return!
Is this a joke? the return is normally, logically and by default at the customer's expense. We do not indicate
anywhere that the return is free.
Can you tell us the reasons for your review and its rating?
Best regards
Romain
HAWAIISURF
Top notch! It's great! I received my board within the announced deadlines, very well packaged, and in accordance with the description. Not a chip, scratch or anything, just a beautiful brand new board! Thanks to the Hawaï surf team, I will recommend!
We thank you for your comment, especially the team responsible for packaging orders.
Best regards
Kevin
HAWAIISURF
Fast, good. However, I would appreciate it if my name and first name were not written carelessly... thank you
Your customer account was created by you, if there is a mistake in your name or address it must certainly be a typo. We use the data you provide us for delivery, which is why it is important to proofread carefully.
However, if we notice a significant error, we will contact you to verify the accuracy of the account data because our goal is for you to receive your products on time.
The typo in your first name has been corrected, certainly by you.
We remain at your disposal.
Best regards
Kevin
HAWAIISURF
Good prices, good advisors, good gear and also very friendly!
To recommend
Fast delivery, impeccable package. I recommend!!
Interesting
Very fast with the packages I love freestyle scootering
Good, deadline respected
Order compliant... very fast delivery... I recommend both for delivery and in-store
I am still very satisfied with Hawaii Surf. The shipments are (very) fast and careful. The customer service is responsive and of quality.
Fast
Good product I recommend it
I chose home delivery, and TNT (the delivery person) directly dropped the package at a relay point without coming to my home... I therefore paid for a service that was not performed!! and I had to go pick up my package at the relay point!!
I apologize for your delivery, after discussing with you on the phone I reported the issue to TNT, and processed a refund of the shipping costs for your order.
Best regards
Romain
HAWAIISURF
Top super service express delivery
Very fast delivery thank you very much for these little stickers in addition see you soon!!!!
I recommend it every time.
I have known this shop for 20 years. Always top what they offer as U.S. clothing.
Excellent gear and delivery in just 2 days! Excellent site!
Perfect as usual
Speed, efficiency ... nothing to say
The store's anti-theft device was forgotten on the pants, a bit tricky to remove without damaging anything but phew I managed, fast shipping correct packaging
Please excuse us for this oversight on the part of our preparation teams. In the event that you cannot deactivate the anti-theft device you can return the package to us at our expense* so that we can rectify this error.
* up to 10€ unless agreed with the shipping team.
Best regards
Kevin
HAWAIISURF
Supercool
I made a mistake with the size when ordering, I called them to change the size and I received my order on time.
Fast and neat.
Product meets expectations, ordered in the morning, delivered the next day. Very good service.
Fast and efficient. No issues.
Perfect.
Product ordered on a Wednesday evening arrived Friday during the day, compliant.
Simple plastic film around the shoe box as packaging... borderline.
First order on your website placed on 01/18/2017 at 12:00, a little bonus is the sales so -15% on my Picture Nova jacket! Just before placing the order I called to get some information about the colors of the jacket (which turned out to be accurate, so advice 5/5) It's simple, free shipping, I received my package at the relay point on 01/19/2017 before 1 PM, I've never seen that before especially at a relay point (24H delivered by DPD) The package was very sturdy, the jacket very well packaged, I am really very satisfied, all my future orders will be with you! Unfortunately due to lack of stock I had to get the pants elsewhere :'( Thank you again to the HawaiiSurf team!
We thank you for your comment and are happy that you had a good ordering experience on our site.
Best regards
Kevin
HAWAIISURF
Great, order received very quickly.
Good products, good value for money, speed!
Received the day after ordering as expected. Nothing to say. Perfect.
Very good service, very fast.
Very professional, very fast, very satisfied!
Advice, ordering and delivery perfect.
Despite a problem with the confirmation of my order, I remain very satisfied. Indeed, customer service acted quickly and efficiently. I therefore received my order which I am very satisfied with. Site to recommend.
Package received on time and in perfect condition. Very good service.
Received on time and well packaged, I recommend.