9.4/10
★★★★★
based on 10034 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect, exactly what I expected, and delivered quickly! Perfect!

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Acheteur Vérifié
purchased on 07/07/2022
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Answer from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a nice day. See you soon, Cécilia from Hawaiisurf
5 /5
★★★★★

Very good: fast, efficient, and meets expectations.

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Acheteur Vérifié
purchased on 08/07/2022
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Answer from HawaiiSurf
Hello, We are glad that your item suits you 🙂 Have a nice day. See you soon, Tom from Hawaiisurf
5 /5
★★★★★

Very fast, efficient, thank you

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Acheteur Vérifié
purchased on 04/07/2022
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Answer from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your loyalty and hopes to see you again soon. Have a nice day. See you soon, Tom from Hawaiisurf
5 /5
★★★★★

Fast delivery, good packaging and I am very satisfied with my new shoes. Perfect! Thank you

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Acheteur Vérifié
purchased on 03/07/2022
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Answer from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your order and hopes to see you again soon! Have a pleasant day. See you soon, Cécilia from Hawaiisurf
5 /5
★★★★★

Very serious, package shipped the same day. Conforms to my expectations. Grip offered from the Jessup brand, the best.

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Acheteur Vérifié
purchased on 12/07/2022
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Answer from HawaiiSurf
Hello, We are pleased that you like your deck 🙂 Have a very good day! Tom from Hawaiisurf
1 /5
★☆☆☆☆

We ordered via click and collect at a Hawaiisurf store in Saint Jean de Luz. The post office informs us that the package could not be delivered because they could not find the address, whereas we never requested a Colissimo. We had to request to be delivered again but we did not know the postal code... A nightmare without a name after managing to call the post office after 35 minutes to finally be delivered to a relay point 20m from the shop in click and collect.

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Acheteur Vérifié
purchased on 11/07/2022
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Answer from HawaiiSurf
Hello, First of all, I thank you for your order and I apologize for the delivery issue encountered. Colissimo is the carrier used when you select the free delivery in Click & Collect to deliver to the chosen store. For your next order, do not hesitate to contact us, our team will be happy to assist you. I wish you a great day. Tom from Hawaiisurf
5 /5
★★★★★

Perfect from A to Z

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Acheteur Vérifié
purchased on 08/07/2022
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Answer from HawaiiSurf
Hello, The entire Hawaiisurf team thanks you for your order and your feedback. Have a nice day. Cécilia from Hawaiisurf
5 /5
★★★★★

Top service!

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Acheteur Vérifié
purchased on 08/07/2022
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Answer from HawaiiSurf
Hello, The entire Hawaiisurf team is delighted that you like your order. Have a nice day. See you soon, Tom from Hawaiisurf
5 /5
★★★★★

Very warm welcome and good information, I recommend! Plus, the prices for some products are the same as on the manufacturer's site. Thank you to the team from Paris 14!

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Acheteur Vérifié
purchased on 12/07/2022
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5 /5
★★★★★

Very good skate shop

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Acheteur Vérifié
purchased on 07/07/2022
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5 /5
★★★★★

Perfect, nothing to complain about

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Acheteur Vérifié
purchased on 08/07/2022
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5 /5
★★★★★

Perfect order, perfect reception! Everything is in order, I recommend and will not hesitate to recommend this site for the wide choice of textiles and sliding equipment!

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Acheteur Vérifié
purchased on 05/07/2022
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2 /5
★★☆☆☆

Fast deliveries but the item was damaged in two places...

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Acheteur Vérifié
purchased on 02/07/2022
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Answer from HawaiiSurf
Hello Auriane, We are sorry for this inconvenience, we will pass this information to our logistics service. We invite you to contact our customer service who will find a solution to this delivery incident. I wish you a pleasant day. Tom from Hawaiisurf
5 /5
★★★★★

Top delivery product almost top: easy assembly, but additional fasteners of different diameters would have been appreciated (the small rings that attach to the frame tubes) Tested with an 8.2 board in its cover, impeccable thank you H. Surf

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Acheteur Vérifié
purchased on 30/06/2022
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5 /5
★★★★★

Very good site, quick and efficient order, very good products

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Acheteur Vérifié
purchased on 28/06/2022
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5 /5
★★★★★

Great as usual

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Acheteur Vérifié
purchased on 02/07/2022
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5 /5
★★★★★

Perfect service

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Acheteur Vérifié
purchased on 01/07/2022
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3 /5
★★★☆☆

Hello I ordered a skateboard from you, it arrived slightly marked on the tail due to poor packaging, otherwise the deadline was respected...

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Acheteur Vérifié
purchased on 29/06/2022
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Answer from HawaiiSurf
Hello Steven, We are sorry for this inconvenience, we will pass this information on to our logistics department. We also invite you to contact our customer service who will find a solution to this delivery incident. I wish you a nice day. Tom from Hawaiisurf
5 /5
★★★★★

Instinctive service.

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Acheteur Vérifié
purchased on 26/06/2022
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5 /5
★★★★★

Fast delivery, top quality products.

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Acheteur Vérifié
purchased on 23/06/2022
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4 /5
★★★★☆

I have been a customer at Hawaiisurf for a long time. Good service and friendly team. The period is complicated however there is a lack of stock in the store. Good continuation.

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Acheteur Vérifié
purchased on 24/06/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 24/06/2022
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5 /5
★★★★★

Top notch, clear, fast, perfect

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Acheteur Vérifié
purchased on 29/06/2022
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5 /5
★★★★★

Very good!

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Acheteur Vérifié
purchased on 27/06/2022
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5 /5
★★★★★

Speed, kindness, and communication are top-notch. I recommend

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Acheteur Vérifié
purchased on 20/06/2022
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5 /5
★★★★★

Very fast and corresponds to my purchases

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Acheteur Vérifié
purchased on 23/06/2022
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5 /5
★★★★★

Good products, quick response to questions, delivery without issues

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Acheteur Vérifié
purchased on 14/06/2022
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5 /5
★★★★★

Very good advice.

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Acheteur Vérifié
purchased on 23/06/2022
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5 /5
★★★★★

Awesome, I recommend!

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Acheteur Vérifié
purchased on 22/06/2022
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5 /5
★★★★★

Fast and serious

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Acheteur Vérifié
purchased on 22/06/2022
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5 /5
★★★★★

Order received the next day.

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Acheteur Vérifié
purchased on 22/06/2022
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5 /5
★★★★★

Perfect, fast shipping I recommend.

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Acheteur Vérifié
purchased on 16/06/2022
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5 /5
★★★★★

Important choice, advice and top team. I recommend to sliding sports enthusiasts.

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Acheteur Vérifié
purchased on 22/06/2022
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5 /5
★★★★★

Thank you again, always top-notch service!

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Acheteur Vérifié
purchased on 14/06/2022
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3 /5
★★★☆☆

Pickup at the Paris store Delivery times not respected Package opened Sticker absent from the package Too bad it wasn't checked at the time of pickup ...

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Acheteur Vérifié
purchased on 15/06/2022
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Answer from HawaiiSurf
Hello, We are sorry that the delivery time was not respected, we will do what is necessary to ensure this does not happen again. Your package was opened and I apologize for that, our sellers in-store are required to open your package to verify that the products match your order. Finally, we provide stickers upon request, you can contact our customer service, they will be happy to send you stickers. We hope we have answered all your requests. The entire Hawaiisurf team wishes you a pleasant day
3 /5
★★★☆☆

Information problem. During the purchase, 5 sites are offered for click & collect. In the confirmation email of availability, ZERO reminder of the address or order number. On the site, there are only 4 listed addresses (mine was the 5th obviously, untraceable!) And when I finally found my package, the friendliness of the sellers, managing dozens of pickup sites, was terrible… The products themselves are okay, but the customer experience was awful.

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Acheteur Vérifié
purchased on 16/06/2022
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Answer from HawaiiSurf
Hello, I am sorry that you did not find the information you were looking for on our site. Please note that you can find the delivery address of your order in your customer area / My orders / View details. To facilitate your experience, we have added the mentioned information in our "Stores & Click & Collect" section. I have noted your comments and will make sure to pass the information to the relevant people to improve our service quality. I wish you a great day. Tom from Hawaiisurf
5 /5
★★★★★

Great reliable site, good follow-up and the sellers at the Paris store are super nice.

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Acheteur Vérifié
purchased on 17/06/2022
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5 /5
★★★★★

Perfect, nothing to complain about. The guys accepted to put the right size aside while I proceeded with the return due to an order error.

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Acheteur Vérifié
purchased on 07/06/2022
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4 /5
★★★★☆

A message about the arrival of the package at the pickup point would be welcome but other than that, great!

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Acheteur Vérifié
purchased on 16/06/2022
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5 /5
★★★★★

Perfectly meets my expectations and package tracking is the same

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Acheteur Vérifié
purchased on 10/06/2022
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