Reviews HawaiiSurf

9.4/10
★★★★★
based on 10081 reviews published

Latest customer reviews

5 /5
★★★★★

Thank you again, always top-notch service!

User icon
Acheteur Vérifié
purchased on 14/06/2022
Translated review
3 /5
★★★☆☆

Pickup at the Paris store Delivery times not respected Package opened Sticker absent from the package Too bad it wasn't checked at the time of pickup ...

User icon
Acheteur Vérifié
purchased on 15/06/2022
Translated review
Answer from HawaiiSurf
Hello, We are sorry that the delivery time was not respected, we will do what is necessary to ensure this does not happen again. Your package was opened and I apologize for that, our sellers in-store are required to open your package to verify that the products match your order. Finally, we provide stickers upon request, you can contact our customer service, they will be happy to send you stickers. We hope we have answered all your requests. The entire Hawaiisurf team wishes you a pleasant day
3 /5
★★★☆☆

Information problem. During the purchase, 5 sites are offered for click & collect. In the confirmation email of availability, ZERO reminder of the address or order number. On the site, there are only 4 listed addresses (mine was the 5th obviously, untraceable!) And when I finally found my package, the friendliness of the sellers, managing dozens of pickup sites, was terrible… The products themselves are okay, but the customer experience was awful.

User icon
Acheteur Vérifié
purchased on 16/06/2022
Translated review
Answer from HawaiiSurf
Hello, I am sorry that you did not find the information you were looking for on our site. Please note that you can find the delivery address of your order in your customer area / My orders / View details. To facilitate your experience, we have added the mentioned information in our "Stores & Click & Collect" section. I have noted your comments and will make sure to pass the information to the relevant people to improve our service quality. I wish you a great day. Tom from Hawaiisurf
5 /5
★★★★★

Great reliable site, good follow-up and the sellers at the Paris store are super nice.

User icon
Acheteur Vérifié
purchased on 17/06/2022
Translated review
5 /5
★★★★★

Perfect, nothing to complain about. The guys accepted to put the right size aside while I proceeded with the return due to an order error.

User icon
Acheteur Vérifié
purchased on 07/06/2022
Translated review
4 /5
★★★★☆

A message about the arrival of the package at the pickup point would be welcome but other than that, great!

User icon
Acheteur Vérifié
purchased on 16/06/2022
Translated review
5 /5
★★★★★

Perfectly meets my expectations and package tracking is the same

User icon
Acheteur Vérifié
purchased on 10/06/2022
Translated review
5 /5
★★★★★

Very fast service! Perfect!

User icon
Acheteur Vérifié
purchased on 06/06/2022
Translated review
5 /5
★★★★★

Excellent, I recommend!!

User icon
Acheteur Vérifié
purchased on 05/06/2022
Translated review
5 /5
★★★★★

Fast delivery and compliant with the order

User icon
Acheteur Vérifié
purchased on 31/05/2022
Translated review
5 /5
★★★★★

Fast delivery, top product I recommend

User icon
Acheteur Vérifié
purchased on 05/06/2022
Translated review
5 /5
★★★★★

Absolutely perfect, phone advisor from the Paris store, passionate!!!! Fast delivery, compliant, a must!

User icon
Acheteur Vérifié
purchased on 05/06/2022
Translated review
5 /5
★★★★★

Very fast delivery, very competitive prices, perfect transaction, I recommend!

User icon
Acheteur Vérifié
purchased on 07/06/2022
Translated review
5 /5
★★★★★

Products conforming to the order, fast delivery.

User icon
Acheteur Vérifié
purchased on 11/05/2022
Translated review
5 /5
★★★★★

Perfect

User icon
Acheteur Vérifié
purchased on 16/05/2022
Translated review
1 /5
★☆☆☆☆

I have not received my order

User icon
Acheteur Vérifié
purchased on 24/05/2022
Translated review
Answer from HawaiiSurf
Hello, We have received your email regarding a delivery issue. We have sent you a sworn statement of non-delivery to fill out so that we can initiate the complaint procedure with GLS. To date, we are still waiting for this completed and signed form from you. As soon as we receive it, we will start the procedure. The entire Hawaiisurf team wishes you a good day
5 /5
★★★★★

Fast delivery, products conforming to the description. Thank you Hawaiisurf.com

User icon
Acheteur Vérifié
purchased on 06/05/2022
Translated review
5 /5
★★★★★

Nothing to complain about

User icon
Acheteur Vérifié
purchased on 07/05/2022
Translated review
5 /5
★★★★★

Perfect.

User icon
Acheteur Vérifié
purchased on 15/05/2022
Translated review
5 /5
★★★★★

Hello, the order was shipped quickly and received in a timely manner. The package was well packaged. Thank you.

User icon
Acheteur Vérifié
purchased on 02/06/2022
Translated review
4 /5
★★★★☆

-

User icon
Acheteur Vérifié
purchased on 30/05/2022
Translated review
5 /5
★★★★★

Good

User icon
Acheteur Vérifié
purchased on 27/05/2022
Translated review
5 /5
★★★★★

Fast delivery, perfect skateboard. Nothing to say, it rolls 🙂

User icon
Acheteur Vérifié
purchased on 29/05/2022
Translated review
5 /5
★★★★★

Serious shop, very good communication and very responsive.

User icon
Acheteur Vérifié
purchased on 19/05/2022
Translated review
5 /5
★★★★★

Fast and perfect

User icon
Acheteur Vérifié
purchased on 15/05/2022
Translated review
5 /5
★★★★★

Order processed quickly, product available and compliant with my expectations

User icon
Acheteur Vérifié
purchased on 30/05/2022
Translated review
5 /5
★★★★★

Very good

User icon
Acheteur Vérifié
purchased on 25/05/2022
Translated review
5 /5
★★★★★

Great, nothing to say

User icon
Acheteur Vérifié
purchased on 23/05/2022
Translated review
5 /5
★★★★★

Nothing to say, shipping on time.

User icon
Acheteur Vérifié
purchased on 23/05/2022
Translated review
5 /5
★★★★★

I received a response by phone and email to the questions asked. It's nice to see that there is someone behind the website.

User icon
Acheteur Vérifié
purchased on 10/05/2022
Translated review
5 /5
★★★★★

Superb YOW surfskate, very good quality. Fast shipping.

User icon
Acheteur Vérifié
purchased on 20/05/2022
Translated review
5 /5
★★★★★

Fast shipping and good material

User icon
Acheteur Vérifié
purchased on 28/05/2022
Translated review
5 /5
★★★★★

Site sufficiently clear for choosing sliding sports.

User icon
Acheteur Vérifié
purchased on 04/05/2022
Translated review
5 /5
★★★★★

Perfect and fast delivery

User icon
Acheteur Vérifié
purchased on 23/05/2022
Translated review
5 /5
★★★★★

Perfect!

User icon
Acheteur Vérifié
purchased on 23/05/2022
Translated review
5 /5
★★★★★

I'm very pleased with the products.

User icon
Acheteur Vérifié
purchased on 18/05/2022
Translated review
5 /5
★★★★★

Delivery was perfect, the rollers are perfect

User icon
Acheteur Vérifié
purchased on 25/05/2022
Translated review
5 /5
★★★★★

Great skate shop

User icon
Acheteur Vérifié
purchased on 15/05/2022
Translated review
5 /5
★★★★★

Top!

User icon
Acheteur Vérifié
purchased on 28/05/2022
Translated review
5 /5
★★★★★

Okay.

User icon
Acheteur Vérifié
purchased on 26/05/2022
Translated review