★★★★★
based on 10034 reviews published
Latest customer reviews
Fast fast and fast!
Very good for delivery, I have been waiting for news of my returned package for exchange and refund of items for a few days!!!
First internet order, fast and efficient, quality as always
Perfect
Very good advice and follow-up, very nice team!
Perfect thank you!
The rollers are great! And the seller in the store super nice. He took the time to let us try and give us advice.
Very good thank you
Nothing to complain about, perfect site with fast shipping and delivery
All good
Nothing to say, product as described, delivered on time, fast.
Very satisfied!
Excellent site, one of the most user-friendly I have known. However, be careful with the return/exchange section where I could not find how to exchange a product.
Happy with my purchase. Good receipt of the package.
Fast, efficient, very professional!!
Fast shipping Item as described Perfect
Fast shipping.
Impeccable order
Perfect!
Fast shipping and order as described
Order received on time and in perfect condition
Order of boots perfect, arrived on time in click and collect and I was able to try them in store.
Easy navigation
Fast delivery, product as described, very good. Thank you.
Speed. Quality
Not very good, obviously because the return is not free.
So order placed late Monday evening, at my place Thursday morning... So at the beginning of what was planned. (between Thursday and Friday). Very satisfied! I recommend. (and apart from the 5% extra promo impossible to add..( 🙂
Order as described and delivered quickly
Ultra fast delivery, top product
Nothing went well but knowing the brand since I was a child and given that I got nice stickers I remain kind... but nothing went well, due to a stock error I spent 3 weeks resolving the issue with them before receiving everything I ordered... but the customer service, although very slow and not reactive (weak), accompanied me without causing me harm. I would have liked a more involved customer service nonetheless especially for a large order like mine.
We are sorry that your experience was negative. We take note of your comments which will help us improve our customer service.
The entire Hawaiisurf team wishes you a good day
Fast and in accordance with my order
Fast, simple, and efficient shipping!
Very good site, I recommend.
Very disappointed with the carrier! I had to check with several neighbors to find my package which arrived opened and tested!
We are sorry for this inconvenience. That is why we offer our customers different carriers. Our customer service has done its best to help you find the package.
We hope that the experience on our website was not disappointing.
The entire Hawaiisurf team wishes you a good day.
This is my second purchase at Hawaii surf and it is successful again. Too bad the ordered items are not shipped the same day (for an order before noon for example). I also regret that returns are only free when paid with Paypal... it would be nice to extend it to other payment methods.
Simple navigation, order shipped quickly, item is great!
Package poorly wrapped, the grip rubbed against the board, I am disappointed by the lack of professionalism of your company.
We are sorry for the inconvenience caused, an error occurred during the preparation of your order. You can contact our customer service for a goodwill gesture. We hope this solution will compensate for your inconvenience.
The entire Hawaiisurf team wishes you a good day.
Top!
Top telephone reception
Some navigation bugs like errors after using the back arrow. Little information on products in stock in physical stores The site indicated a size 44.5 on the ordered product (only size available) and finally the product received is a size 44
Unfortunately, a labeling error led to the delivery of the wrong size.
Our teams have done their best to resolve this issue as quickly as possible and process a refund for your order.
Hoping you are satisfied with our service.
The entire Hawaiisurf team wishes you a good day.