9.4/10
★★★★★
based on 10034 reviews published

Latest customer reviews

5 /5
★★★★★

Great, nothing to say, product conforms to what was seen on the site, thanks again.

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Acheteur Vérifié
purchased on 10/05/2021
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5 /5
★★★★★

Fast and careful shipping, perfect. However, the site is a bit buggy, I received my board in 2 days but the site tells me it is still being prepared.

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Acheteur Vérifié
purchased on 09/05/2021
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5 /5
★★★★★

Very good service and very professional.

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Acheteur Vérifié
purchased on 12/05/2021
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3 /5
★★★☆☆

I was delivered quickly, well done GLS! However, the board (drop trough) "Flying Wheels Helmet 38.5", had already been mounted before being sent to me bare. It is damaged at the road side mounting holes. It shows marks from the washers that were supposed to hold the truck before. With residues of grip embedded (grip that presumably went through the board during the original installation).

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Acheteur Vérifié
purchased on 07/05/2021
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5 /5
★★★★★

Order delivered very quickly. Customer service is responsive and accommodating. I recommend!

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Acheteur Vérifié
purchased on 02/05/2021
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5 /5
★★★★★

Great!

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Acheteur Vérifié
purchased on 11/05/2021
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5 /5
★★★★★

Great

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Acheteur Vérifié
purchased on 01/05/2021
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5 /5
★★★★★

Everything arrived perfectly, thank you for these great rollers!

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Acheteur Vérifié
purchased on 04/05/2021
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4 /5
★★★★☆

Product as described, fast delivery, no over-packaging

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Acheteur Vérifié
purchased on 06/05/2021
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5 /5
★★★★★

Nice, professional, with a choice (skate).

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Acheteur Vérifié
purchased on 10/05/2021
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5 /5
★★★★★

Very well advised on the phone by Julien. Great team.

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Acheteur Vérifié
purchased on 10/05/2021
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5 /5
★★★★★

Team attentive for advice. Top.

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Acheteur Vérifié
purchased on 10/05/2021
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5 /5
★★★★★

The site is well organized, easy to use even on mobile, happy with my purchase!

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Acheteur Vérifié
purchased on 08/05/2021
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5 /5
★★★★★

Excellent telephone reception, same at the Paris shop. T

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Acheteur Vérifié
purchased on 24/04/2021
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5 /5
★★★★★

Efficiency for placing an order. I am now waiting for the delivery. Best regards

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Acheteur Vérifié
purchased on 08/05/2021
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5 /5
★★★★★

My order was placed easily

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Acheteur Vérifié
purchased on 07/05/2021
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5 /5
★★★★★

Very good! Fast delivery, product ok.

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Acheteur Vérifié
purchased on 29/04/2021
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5 /5
★★★★★

Intuitive and pleasant site!

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Acheteur Vérifié
purchased on 06/05/2021
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5 /5
★★★★★

Great website easy to use

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Acheteur Vérifié
purchased on 06/05/2021
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1 /5
★☆☆☆☆

Board damaged during delivery and a real obstacle course to get reimbursed. Always up to you to do the steps = 1 month. Board not protected in the box, no possible tracking for the delivery of the board, delivery company: does not notify you when it passes and does not leave a message. Conclusion: AVOID and buy in a surf shop:

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Acheteur Vérifié
purchased on 14/03/2021
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Answer from HawaiiSurf
Hello,
We are sorry that your board arrived damaged, the boards are shipped via a specialized carrier hence the tracking unavailable in your space, however, with a simple email or call, we can give you the status of the transport.
As for the refund, you contacted us on April 12, the refund request was made on April 12 at 4:50 PM. The bank refund takes a maximum of 5 working days to be effective.
We are sorry that you consider this as an obstacle course and we will make sure to improve in the future.
Thank you for your understanding and have a nice day.
4 /5
★★★★☆

Easy to access, everything is clear I placed my order in 3 minutes

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Acheteur Vérifié
purchased on 04/05/2021
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5 /5
★★★★★

I am waiting to receive my order but for now nothing to say Customer service by phone is perfect

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Acheteur Vérifié
purchased on 04/05/2021
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 04/05/2021
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5 /5
★★★★★

I ordered a pair of Riedell rollers that arrived on the announced date. The package contained a "crab" key that allows you to disassemble all the parts. Impeccable.

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Acheteur Vérifié
purchased on 03/05/2021
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5 /5
★★★★★

Simple and effective

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Acheteur Vérifié
purchased on 03/05/2021
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5 /5
★★★★★

Correct, reasonable prices despite the limited size choices, excellent delivery times, and Julien is very nice, as well as the shop sellers in Paris.

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Acheteur Vérifié
purchased on 03/05/2021
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5 /5
★★★★★

Tip top

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Acheteur Vérifié
purchased on 02/05/2021
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1 /5
★☆☆☆☆

5 days after placing my order I was informed that the product was out of stock... Very disappointed!

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Acheteur Vérifié
purchased on 13/04/2021
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Answer from HawaiiSurf
Hello,
Unfortunately, it sometimes happens that an error slips into our stock and that the ordered product is not available. These occurrences are very rare and we always try to find a solution with our suppliers so as not to disappoint our customers, hence the delay in notifying you. You can send us an email at [email protected] so that we can find a solution together.
The HawaiiSurf team wishes you a good day.
5 /5
★★★★★

After delivery issues, Julien redirected my package which was received in 5 days, thank you!

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Acheteur Vérifié
purchased on 25/04/2021
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5 /5
★★★★★

Product as described, fast delivery

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Acheteur Vérifié
purchased on 28/04/2021
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5 /5
★★★★★

Fast delivery in 48 hours and in accordance with my order. And a great product too

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Acheteur Vérifié
purchased on 15/04/2021
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5 /5
★★★★★

Product conforms to its description, delivered on time. Perfect.

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Acheteur Vérifié
purchased on 26/04/2021
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5 /5
★★★★★

Fast shipping, great prices on Flying Wheels boards, good size coarse grip offered, very happy with this first order with you.

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Acheteur Vérifié
purchased on 27/04/2021
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5 /5
★★★★★

Excellent service, this is not my first order with them, they have always been clean. I recommend without any problem

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Acheteur Vérifié
purchased on 29/04/2021
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5 /5
★★★★★

Thank you! Until next time!

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Acheteur Vérifié
purchased on 17/04/2021
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5 /5
★★★★★

The site is functional and practical! Everything is perfectly indicated.

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Acheteur Vérifié
purchased on 28/04/2021
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3 /5
★★★☆☆

Order processing and fast delivery. However, no flexibility for returning a barely used product (wrong size) knowing that a more expensive purchase was suggested for replacement... Choose wisely before ordering or you will have the product on your hands...

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Acheteur Vérifié
purchased on 25/04/2021
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Answer from HawaiiSurf
Hello, you tried a pair of skates in the street for 20 minutes, despite a message from us clearly stating that we do not accept returns of skates that have already been used. We are flexible on returns as long as the returned product has not been used and shows no signs of use. However, skate wheels get marked very quickly, and we cannot resell a product showing any signs of wear, no matter how minimal. We remain at your disposal and wish you a good day.
5 /5
★★★★★

Top shop

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Acheteur Vérifié
purchased on 16/04/2021
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5 /5
★★★★★

I was delivered ahead of the expected delivery date. Having ordered a model that I couldn't try, I relied on the seller's advice. Everything is perfect.

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Acheteur Vérifié
purchased on 23/04/2021
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5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 24/04/2021
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