★★★★★
based on 10034 reviews published
Latest customer reviews
The site seemed serious, the delivery was fast. However, upon opening the package, the ski pants still had the anti-theft tag at the bottom of the leg (so difficult to use!) and a small stain at the top of the pants. I decided to return the item, which also did not meet my expectations. The package was returned and received by the Hawaiisurf warehouse in Bayonne. Since then, I have not received a response from customer service regarding my refund (120 euros after all). I understand that delays may be extended due to the holidays, but just a response to reassure the buyer would be appreciated! I will try calling again...
Sorry for the delay in the refund but the refund was indeed made on January 2, 2020.
Best regards
Delivered before the scheduled date and in accordance with the order, perfect!!
Fast shipping a week before Christmas, received in 48h ...great!
Very good! Good product, low price, fast delivery....
Easy order to place However, lack of information on the number of wheels when choosing the product
Excellent welcome on the phone. Everything was put in place to manage my order.
Clear
Nothing received as a package so far, unacceptable
We had to open a dispute with our carrier to check where your package is.
We leave you to check with them.
Best regards
PERFECT AND VERY FAST DELIVERY
Order return (Bont rollers) and still waiting for a refund. Disappointed with this order and still waiting for the refund of the one returned on 11/12/19. The proof of receipt from the Post Office indicates that the package was indeed received on 13/12/19. Numerous emails sent to various services, the refund has still not been processed. I am still waiting for information. This situation is absurd. I feel like I have been a victim of a scam. I note a total lack of consideration for the customer from Hawaii Surf. I request a quick refund for this order €188.19 and return fees €18.35. I have taken steps with Paypal.
sorry for the delay in the refund but it has finally been done on December 27, 2019.
please excuse us for the delay.
sincerely
Top site
Top-notch and on time
Top product, perfect delivery and excellent customer service
Fast delivery
Fast
Perfect
Best price of my search that day, same item and same brand
Received today 18/12/19 the package ordered since 25/11/2019. The tennis of the Quad rollers arrived dirty and in addition I had to pay the delivery person an additional 30.72€ of Igic (Canarian VAT and Customs) after having paid 20% VAT on the purchased product (see invoice). I had a confirmed price with transport of 193€ and now I had to pay an additional 30.72€. Not at all satisfied with the service received. I hope that I will be reimbursed for the additional fees I had to pay. Awaiting your response. Regards.
Just as well done Thank you.
Perfect. Package received the day after the order. Product as described
This is the first time I buy a board and they didn't offer me the grip. Had to order one and wait again... Otherwise, the board is cool!
"+(+*-&-%]^]
Top!
Product corresponding to the photo, delivery time
Very fast and careful shipping. Items as described. Nothing to complain about.
Hello, Nothing to complain about, price and products are perfect. Fast delivery. I highly recommend this store.
Order packaged correctly and received after two days as announced on the site even though it's a busy period for all resellers but hawaiisurf shows efficiency and speed. Products conform to their descriptions. Keep it up, I would recommend...
Damaged package...
Order received quickly, conforms to the description and quality material.
Satisfied
Fast, perfect communication, no issues. I recommend
Super fast delivery
25 YEARS THAT I HAVE BEEN SHOPPING IN THIS TOP LEVEL SHOP WITH A VERY LARGE CHOICE OF GEAR AT VERY GOOD PRICES
Very happy with the product and the delivery time
Everything is in order thank you
Very disappointed with the delivery and no response to my message from customer service...
Impeccable and fast
Great contact and advice.
Good site!!!
Product conforms to the photo, very good quality, delivery respected