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A
Rating: 4 out of 5
I am satisfied
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
All reviews
A
Rating: 4 out of 5
Fast delivery and good quality goods
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A
Rating: 5 out of 5
very satisfied with the very fast delivery and the product .
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A
Rating: 4 out of 5
Parcel received on time and the cap arrived in good condition.
Being a little fussy, the cap took a wrinkle on the top front face due to the size of the package.
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Being a little fussy, the cap took a wrinkle on the top front face due to the size of the package.
A
Rating: 5 out of 5
fast delivery, good quality merchandise, very responsive customer service.
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A
Rating: 5 out of 5
This site is top notch
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A
Rating: 5 out of 5
More than perfect care for the delivery of a simple bandana placed carefully in a bag and then a letter with bubble wrap rarely surprised by the quality of a delivery.
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A
Rating: 4 out of 5
Delivery ok, fast and good follow-up.
My drawbacks: the burgundy color is not exactly the same as that of the visor.
A few stitches missing in the capital T of the 1st letter.
Translated reviews
My drawbacks: the burgundy color is not exactly the same as that of the visor.
A few stitches missing in the capital T of the 1st letter.
A
Rating: 5 out of 5
As satisfied as ever, this is my 4th cap and I will continue to order from headict.
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A
Rating: 3 out of 5
Hello, I'm a little disappointed with the quality of one of the caps, in terms of the fabrics used and the finish. I don't know if it's because it's made in china, but I own 4 "Stetson" caps and it's the first time I've had a "made in china" cap. The others were made either in Germany or Bulgaria and are of much better quality.
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Response from HEADICT
Hello, Depending on the shape of the product and the materials used, the countries of manufacture will vary from Europe to Asia, although brands like Stetson will prefer to manufacture in Europe. Sincerely, The Headict team
G
Rating: 5 out of 5
Fast service, delivery correct as ordered
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A
Rating: 5 out of 5
Fast delivery. Very good quality product. I recommend without hesitation
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A
Rating: 5 out of 5
Reliable site, fast shipping and delivery, just not the original box for the item ordered (but the paper protecting the inside of the cap was there) so I recommend this site for its professionalism.
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A
Rating: 5 out of 5
Always very satisfied.
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A
Rating: 5 out of 5
Very good product quality
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A
Rating: 5 out of 5
the product meets my expectations and delivery is very fast
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A
Rating: 5 out of 5
Impeccable, site very very good continue like this
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A
Rating: 4 out of 5
Good quality product. A little scare about the delivery time but after a call everything was quickly sorted out by customer service. Thank you.
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A
Rating: 4 out of 5
the typeface is much smaller, whereas on the computer the typeface is larger, and on the side there's a typeface missing that hasn't been put in.
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Response from HEADICT
Hello, We do our utmost to ensure that the personalization process is identical to the website simulation. However, we invite you to contact our customer service department via [email protected]. We can confirm that, as on the invoice sent when the order was validated, only embroidery on the front of the cap was requested. Sincerely, The Headict team
A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Top, nothing to complain about
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G
Rating: 4 out of 5
Fine web shop but communication is a bit difficult and some info about delivery is provided in French language. And I don't speak that language. Other than that, nothing to complain about Headict.
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A
Rating: 3 out of 5
Textile visiere mal tendus .
Embroidery quality very average.
Decus for a product at 40E.
I was going to make a series of 10 but I think I'll wait for better quality.
Translated reviews
Embroidery quality very average.
Decus for a product at 40E.
I was going to make a series of 10 but I think I'll wait for better quality.
Response from HEADICT
Hello, the suede fabric is indeed placed on a visor already assembled (cardboard or plastic), it may however be that the cap has passed under our vigilance at the preparation of the order in which case we apologize. Please do not hesitate to contact our customer service via [email protected]. Sincerely, The Headict team
G
Rating: 5 out of 5
Order arrived very quickly. 2 days before the indicated expected date. Hat was neatly and carefully packed.
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A
Rating: 4 out of 5
Delivery took over a week, but this was justified as it was a custom-made product. The merchandise is however of very good quality and faithful to the images. Very good site, I recommend it.
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A
Rating: 5 out of 5
Impeccable
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V
Rating: 4 out of 5
The embroidery on the back of the cap was unfortunately not done .... too bad but I still like the cap
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A
Rating: 5 out of 5
Very happy good quality merchandise
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A
Rating: 1 out of 5
The continue order button doesn't work, they wrote me an email to say it was already working but it wasn't, the cap arrived with a typo, instead of a dot they put a weird symbol, I'm so disappointed :(
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Response from HEADICT
We would like to confirm once again that the link we sent you worked. Screenshots of the Swiss and French tracking sites have been sent to you by e-mail, as well as a 3rd screenshot of the simulation of your cap. In fact, for the "Barata" typeface selected at the time of your order, the dot does not exist and has been replaced by another character. Sincerely, The Headict team
A
Rating: 5 out of 5
product conforms, delivered on time The package was great and clean customer service I haven't had to call them yet so I have no particular opinion
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A
Rating: 5 out of 5
Order received very quickly. Pleasantly surprised by the pouch containing the cap. Very clean work. I recommend for all cap lovers. I have no hesitation in ordering from your site again. Maxime.
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G
Rating: 5 out of 5
We have a nice cap.I am size 58 and my girth is also size 58.Yet it is very loose on the head I am afraid that when I drive in the donkervoort it will blow off.Is there something for that? Bert
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A
Rating: 4 out of 5
Product seems to be as advertised on the site and well packaged for fairly fast delivery.
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A
Rating: 5 out of 5
I had to order from the children's section because of my small size, but headict was the only place I could find nice caps in my size. I was very happy when I received the caps, which matched the photo on the website.
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A
Rating: 5 out of 5
Very good products received quickly.
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A
Rating: 3 out of 5
The size of the hat I received does not match the size I ordered. I ordered a size 55 and the hat I received is at least a size 58. Much too big. I will return my order. Best regards.
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Response from HEADICT
Hello, We apologize for the inconvenience. We will immediately proceed to an exchange, you have just been contacted by our customer service via e-mail. Have a nice day, Sincerely, The Headict team
A
Rating: 5 out of 5
Your order is always delivered on the agreed date.
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A
Rating: 2 out of 5
the product photo did not match the product. A great disappointment.
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Response from HEADICT
Hello, Most of the photos on this site are supplied by the brands represented. However, it's possible that a pantone is changed during the course of a collection, in which case it's no longer under our control. In this case, please contact our customer service department at [email protected] Sincerely, The Headict team
A
Rating: 2 out of 5
Hat sent in wrong size. Customer service very slow and extremely uncooperative. To be avoided.
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Response from HEADICT
Hello, We had indeed noticed the size error when your package was shipped. As soon as we read your e-mail, we put in place the necessary procedure for the exchange, the shipment of a new hat and the reimbursement of shipping costs. Sincerely, The Headict team
A
Rating: 5 out of 5
Fast and efficient
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Account suspended
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