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A
Rating: 5 out of 5
cap corresponds to my expectations, neat packaging, nikel
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
All reviews
A
Rating: 5 out of 5
Great site. Lots of choices. Customer service is very responsive. One of the products I ordered was actually out of stock, but it didn't appear on the site. Annoyed at first, I chose another, but it was more expensive. Without asking, Headict covered the price difference. And the package was delivered very quickly. Thank you, Headict.
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A
Rating: 5 out of 5
This is the second time I have ordered from Headict, there will be a next time for sure, thank you.
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G
Rating: 5 out of 5
Fast and good
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A
Rating: 2 out of 5
The product itself is very good. However, it arrived 5 days late, so the birthday had passed and it was the planned gift... I am therefore dissatisfied with the service but not with the product. I would advise you to plan ahead.
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Response from HEADICT
Hello, we have contacted the postal services and they confirm that your parcel was delivered 48 hours after dispatch, i.e. on schedule. Sincerely, The Headict team
A
Rating: 5 out of 5
This site is always top-notch. Product quality is excellent and delivery is very fast.
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A
Rating: 2 out of 5
Hello, I have just received my order and I am not satisfied because an embroidery is missing on the back of the cap and on the right side.
Best regards M.Barrère.
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Best regards M.Barrère.
Response from HEADICT
As indicated on your invoice, only the front text has been validated. You need to validate the side and back customizations in order for them to be taken into account. Best regards, The Headict team
A
Rating: 5 out of 5
Very good quality caps and correct delivery time.
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A
Rating: 5 out of 5
I've ordered several times now, and I'm always very satisfied. A very wide choice, and impeccable quality. From now on, whenever I want a head covering, for myself or for a gift, it's Headict that I turn to straight away.
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A
Rating: 4 out of 5
The only drawback is that the customer is responsible for return shipping costs in the event of a product exchange, which, when added to the initial shipping costs, significantly increases the final price.
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A
Rating: 5 out of 5
Fine
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A
Rating: 5 out of 5
Perfect as usual, super smooth running
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A
Rating: 3 out of 5
The product is very small for a 59, and of such poor quality that I'm still wondering if it's a real Borsalino.
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Response from HEADICT
Hello, We can assure you that the hat you sent is from the Italian brand Borsalino. The lightness and fineness of the rabbit felt may indeed be surprising. Nevertheless, we invite you to contact customer service at [email protected] Sincerely, The Headict team
A
Rating: 3 out of 5
delivery takes too long and costs too much. In this case, it should be marked on the invoice or better shown.
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Response from HEADICT
Hello, For personalized products (embroidery or laser engraving), lead times are a maximum of 10 days before delivery. You'll find the details in the header of the personalization module. Sincerely, The Headict team
A
Rating: 5 out of 5
Fast and careful delivery, thank you
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A
Rating: 5 out of 5
Trustworthy, quality site. Fast delivery, careful packaging. Very pleased. I will order again. Many thanks to you.
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A
Rating: 5 out of 5
The packaging was very appropriate to keep the shape of the hat.
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A
Rating: 5 out of 5
Top quality, reliable site. When it comes to headwear, I trust Headict
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G
Rating: 5 out of 5
excellent service, fast delivery.
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A
Rating: 5 out of 5
Very good product always serious nothing to say more, careful packaging continue like that topA soon.
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A
Rating: 5 out of 5
Choice and quality. Never had to call customer service as everything is always as advertised.
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A
Rating: 5 out of 5
A highly responsive team
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A
Rating: 5 out of 5
All clean, nice little cover
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A
Rating: 4 out of 5
Usually I'm always satisfied but on my last snapback cap customization I noticed a few flaws it was a bit badly sewn. ...and it's a shame you can't customize the gold label that's put on the cap to get a more real look.
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Response from HEADICT
Hello, If you have any comments, please contact our customer service department at [email protected] The stickers on the visors of our custom caps are created by us on a minimum production run of 5000 pieces. Sincerely, The Headict team
A
Rating: 5 out of 5
Very good item, as expected
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A
Rating: 3 out of 5
Disappointed, I thought I'd get a thicker bandana. Also, it doesn't say made in USA, but designed in USA. Where are they made then, in China? - No gift-wrapping, because nice packaging reserved for Christmas parties.
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Response from HEADICT
As the bandana is made from organic cotton, it will be naturally thin, and is indeed made in Asia. In response to your pre-shipment request, we have provided a fabric pouch to protect your order.
A
Rating: 4 out of 5
I did not receive my parcel dear me here it is
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Response from HEADICT
Hello, We have contacted the postal service and they did not respect the delivery schedule. We apologize for the inconvenience. The postage costs have been refunded. Sincerely, The Headict team
A
Rating: 4 out of 5
Well-prepared product in its pouch and delivery received on time. No complaints.
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A
Rating: 5 out of 5
At the top
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V
Rating: 5 out of 5
I didn't have too much to do with customer service so I can't rate it. The documents included in the delivery were unfortunately in French and therefore of no use to me. Otherwise I am very happy with the order. best regards Fabio Arz
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A
Rating: 5 out of 5
Arrived a day late (+ the deliveryman's "fault"), delivered in a nice little bag, the beret itself is exactly as I wanted it.
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A
Rating: 5 out of 5
Speed Efficiency
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A
Rating: 5 out of 5
top
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A
Rating: 5 out of 5
Super site, delivery on time, faithful products, I am delighted.
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A
Rating: 5 out of 5
Mail receipt cu parcel in spam but delivery time ok. Price of 3rd call? It's a shame Apart from that, the site is very well designed and the hats are the perfect size. They look just like the photos. Top
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V
Rating: 5 out of 5
Very well made, caps are top quality and look good, delivery faster than stated
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A
Rating: 5 out of 5
Very good site, fast delivery and product conforms to my expectations.
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G
Rating: 5 out of 5
Very satisfied with the above points. I very much intend to order again next time.
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A
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Order delivered quickly and well.
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Account suspended
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