I am very pleased with your company and regularly give your website address to work colleagues. I was very surprised by my mother who is 84 years old and we live in the same house. When she saw the bonnet I had bought on sale she said to me why didn't you order one for me as she found it very beautiful so I ordered one for her too.
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A
Acheteur Vérifié
Rating: 5 out of 5
as desired
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V
Verifizierter Käufer
Rating: 5 out of 5
Everything was great. Only four stars for customer service as a lot is communicated in French
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A
Acheteur Vérifié
Rating: 4 out of 5
Slightly disappointed with the quality of the cap, which flattens at the top when put on the head and doesn't retain its original shape. Apart from that, quality service.
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Response from HEADICT
Hello, As indicated in the product description, this is an unstructured cap without front reinforcement. It is therefore normal for this cap to be "flattened" compared with other models. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 5 out of 5
Nothing to say, professional, compliant and well-packaged product.
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A
Acheteur Vérifié
Rating: 4 out of 5
good product. delivered on time.
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A
Acheteur Vérifié
Rating: 5 out of 5
order, product, delivery time, everything was very good thank you headict
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A
Acheteur Vérifié
Rating: 5 out of 5
Good performance
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A
Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, product corresponds to my order, VERY GOOD.
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A
Acheteur Vérifié
Rating: 4 out of 5
Good quality, fast delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
Top-notch responsiveness, just like the quality of the products. A real "customer service" that listens and provides answers. What more can you ask for? You can order with your eyes closed.
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Acheteur Vérifié
Rating: 4 out of 5
Cap received quickly Good quality, to be seen over time
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A
Acheteur Vérifié
Rating: 5 out of 5
Everything is fine Site efficient on the phone, confirmation and fast shipping. Merchandise as described.
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A
Acheteur Vérifié
Rating: 5 out of 5
Product as ordered good value for money fast delivery
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A
Acheteur Vérifié
Rating: 5 out of 5
Nikel
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A
Acheteur Vérifié
Rating: 5 out of 5
very happy with your services and also with the little birthday note that you kindly put in the parcel, thank you again.
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G
Geverifieerde koper
Rating: 4 out of 5
Beautiful products
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A
Acheteur Vérifié
Rating: 2 out of 5
If you are not aware of your quality of service .....que dire .
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Response from HEADICT
Hello, Your order of January 17 was dispatched the same day. You contacted customer service on January 20th for further information about the delivery of your package. As the company was closed over the weekend, we replied to your e-mail on Monday, as your parcel had been delivered in the meantime. Sincerely, The Headict team
A
Acheteur Vérifié
Rating: 5 out of 5
fast shipping, product quality...everything is perfect
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A
Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, very well done. Lots of choice, but unfortunately too many products from China.
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A
Acheteur Vérifié
Rating: 4 out of 5
good site
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Geverifieerde koper
Rating: 5 out of 5
Sunday night ordered Wednesday morning delivered. nice cap fairly pricey
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Geverifieerde koper
Rating: 5 out of 5
Quick care Quality is good.
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A
Acheteur Vérifié
Rating: 5 out of 5
Very good service and very friendly
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A
Acheteur Vérifié
Rating: 5 out of 5
Very good shop, fast shipping, quality merchandise, good communication.
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A
Acheteur Vérifié
Rating: 5 out of 5
Your shop is very very good. I'm taking away just 1 star out of 15 for two reasons: 1 My screen is pretty well calibrated, but I find for my second order that the color presented on the site is slightly wrong. 2 Why not put all the cups of the same color together, there are 3 or 4 different pages for the Coal frena solid, or differentiate them clearly. It's confusing.
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G
Geverifieerde koper
Rating: 5 out of 5
The only unfortunate thing (but known in advance, so that doesn't matter in the end) is that the caps are shipped from France and thus cannot be delivered extremely fast. Other than that, no negative experiences whatsoever. :-)
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Geverifieerde koper
Rating: 5 out of 5
Merci beaucoup Top
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A
Acheteur Vérifié
Rating: 5 out of 5
super I love it. One point of improvement may be: the loyalty program. I buy from time to time... I'm loyal. But I think I'll have a free item in 200 years... maybe the strategy behind this program needs to be reviewed:-(
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Acheteur Vérifié
Rating: 5 out of 5
I had to return my product because of inadequate sizing, no problem standard exchange made in very short delais
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A
Acheteur Vérifié
Rating: 5 out of 5
Impeccable site and order and fast delivery. Product conforms but 3 of spandex (+97 cotton) is much less comfortable than the 5 of the NY New Era cap from Foot US (bought elsewhere).
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Acheteur Vérifié
Rating: 5 out of 5
Really good, you're honest. Bravo and THANK YOU.
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A
Acheteur Vérifié
Rating: 4 out of 5
The hat is very nice.
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A
Acheteur Vérifié
Rating: 5 out of 5
Nice product, nice finish. Perfect.
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A
Acheteur Vérifié
Rating: 5 out of 5
Nothing to say
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A
Acheteur Vérifié
Rating: 5 out of 5
Everything is perfect Thank you
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A
Acheteur Vérifié
Rating: 1 out of 5
Disappointed, I still haven't received the bonnet. I hear you have to wait 2 or 3 more weeks??? Soon winter is over
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A
Acheteur Vérifié
Rating: 3 out of 5
Hello, In order to justify my notes, I would like to let you know that I ordered a cap that was supposed to be made in Germany, but on the label it says made in Czech Republic. Is this false advertising? What's more, after wearing it for 6 days, it no longer fits on my head, having shrunk by one size. To think that I almost bought two of them...
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Response from HEADICT
Hello, We've noticed that the Herringbone range from Stetson is no longer made in Germany. We're currently making the change on the website, and apologize for the inconvenience. We apologize for the inconvenience, but it seems strange that your cap should loosen so easily. You will be contacted by our customer service to resolve this.
A
Acheteur Vérifié
Rating: 5 out of 5
I bought this hat as a gift for my friend and she loved it. It's soft, warm and comfortable. Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
I was satisfied with the processing of my two orders as well as with the return of an item that did not suit me. Sincerely
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