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A
Rating: 5 out of 5
Super fast delivery, quality products and clean, tidy packaging. Super thanks.
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Customer reviews of HEADICT
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 13 296 published reviews
All reviews
A
Rating: 4 out of 5
Fast delivery. Too bad the return is at the customer's expense.
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A
Rating: 5 out of 5
Delivered in a very short time and the little pouch that came with the hat was a pleasant surprise. No need to wrap my gift. Thank you
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A
Rating: 5 out of 5
Fast delivery, as usual.
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A
Rating: 5 out of 5
Very satisfied, everything is top quality: first and foremost the personalised product, but also all the logistics around it, from delivery times to customer service to answer our questions. Thank you.
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A
Rating: 5 out of 5
the purchase corresponded exactly to my expectations.very good quality product.correct delivery time.
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A
Rating: 5 out of 5
I'll order again without any problem. I didn't need to use customer service, which is why I'm not leaving any feedback. However, I can confirm that I'm reluctant to order an embroidered cap, as the last one I bought was only embroidered on the front, whereas it was agreed that it would also be embroidered on the side, which wasn't done.
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A
Rating: 5 out of 5
Fast delivery and perfect fit, I'd say it was even better in person. I'm delighted.
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A
Rating: 4 out of 5
satisfied the hat is as on the photo there is just a seam that begins to unravel in the lining
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A
Rating: 4 out of 5
Very fast delivery, despite product exchange. Quality item.
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A
Rating: 4 out of 5
Very good quality price on time delivery
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A
Rating: 5 out of 5
Very fast delivery, kept us well informed, quality product, very satisfied.
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A
Rating: 4 out of 5
Top
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A
Rating: 5 out of 5
Very satisfied with my order Very good quality item.
The only downside is that during the customization process, the texts that we add are a little larger, whereas when I received my hat, the text was smaller than I thought.
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The only downside is that during the customization process, the texts that we add are a little larger, whereas when I received my hat, the text was smaller than I thought.
Response from HEADICT
Hello, Thank you for your comment, we will pass on the information to our embroidery workshop. Sincerely, The Headict team
A
Rating: 5 out of 5
Very satisfied excellent product
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A
Rating: 5 out of 5
perfect
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A
Rating: 2 out of 5
I still haven't received my order or any information as to when? however, the payment has been debited.
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Response from HEADICT
Hello, As detailed in our e-mail exchanges, an inquiry has been opened with the postal services in order to define the status of your package, which includes a French address for a selected delivery country outside the European Union. Sincerely, The Headict team
A
Rating: 5 out of 5
I am satisfied
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A
Rating: 5 out of 5
great welcome when I contacted customer service about an address error. I wondered if I was still in France, as my expectations were met with such kindness.
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A
Rating: 4 out of 5
Good overall
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A
Rating: 5 out of 5
Ras
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A
Rating: 5 out of 5
I have received my order and I am very pleased with the service and the quality of the product. It has been a pleasure to deal with you.
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A
Rating: 5 out of 5
Product as described, very fast delivery. VERY FAST DELIVERY.
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A
Rating: 5 out of 5
The delivery time is very fast, the after-sales service, I do not know yet given that the hat is for Christmas to my son ... if the size does not suit I will follow up. But I'm very confident. This company seems very reliable. Thank you
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A
Rating: 3 out of 5
Hello For a bonnet ordered on 29/11, shipping cost 5.50 in Collisimo, delivery in 48 h, I received my bonnet today ... I must say that my pleasure is greatly reduced ... I feel that the Collisimo service has not been respected and I request a refund of the shipping costs ...
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Response from HEADICT
Hello, your parcel was dispatched on the day of your order, i.e. 29/11. However, the postal services have announced that the parcel was redirected to another address at the request of the recipient on 01/12, the scheduled delivery date. Any change of address during postal transit will automatically incur late delivery penalties. Sincerely, The Headict team
A
Rating: 5 out of 5
Perfect delivery
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A
Rating: 5 out of 5
Product received very quickly and in very well-protected packaging.
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A
Rating: 3 out of 5
material of the article not found on the site, I thought it was wool, it's acrylic ...
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Response from HEADICT
Hello, We apologize for the inconvenience. If you would like to make a return, please do not hesitate to contact customer service at [email protected] Sincerely, The Headict team
A
Rating: 4 out of 5
Very satisfied
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A
Rating: 4 out of 5
At this time of year, I think you should be more generous with your customer...
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A
Rating: 5 out of 5
Nice product, very fast shipping
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A
Rating: 5 out of 5
Everything perfect
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A
Rating: 5 out of 5
The product is what I wanted, good quality, lasts over time.
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A
Rating: 5 out of 5
Nickel nothing to say, product meets my expectations, quality customization, in short I recommend
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A
Rating: 5 out of 5
Very satisfied with the quality and fast delivery
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A
Rating: 4 out of 5
I found the shipping costs onerous, especially considering the products (not very heavy and bulky).
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Response from HEADICT
Hello, the shipping costs are based on a simple flat rate of 5.50 euros adapted to all types of colissimo, regardless of the weight or size of the parcel, or whether it concerns caps, bonnets or hats. Sincerely, The Headict team
A
Rating: 4 out of 5
Fine
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A
Rating: 5 out of 5
Perfect, thank you
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Everything went very well
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Account suspended
Cette attestation de confiance n'est plus disponible.