Customer reviews of Herbitas

Trust Attestation
9,0 /10
Overall rating: 9,0 out of 10
Based on 717 published reviews
5 510 71% 4 114 16% 3 43 6% 2 12 2% 1 38 5%

Summary of reviews

The store consistently delivers fast and precise shipping, with many reviewers noting items arrive in good condition and are well protected, supporting a reliable and smooth delivery experience. Customers highlight a wide variety of products, competitive prices, and good value for money, with several mentions of fast shipping and favorable quality-to-price ratios. The quality and reliability of products and service stand out, including professional, attentive support and a loyalty program, along with straightforward ordering and easy-to-use website, contributing to a positive overall experience.

Reviews 2 and 5 stars

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O
OLENA K.
Rating: 5 out of 5
following a purchase from 11/07/2025
As always since I became a customer...speed, efficiency, price, quality..
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Ana Belén P.
Rating: 5 out of 5
following a purchase from 08/07/2025
all good
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GRISELDA C.
Rating: 5 out of 5
following a purchase from 01/07/2025
Quality products. First-class service. Although I do not live on the European continent and my purchases are of small amounts, I always receive human and business excellence.
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F
Florin S.
Rating: 5 out of 5
following a purchase from 03/07/2025
impeccable
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E
enrica daniela M.
Rating: 5 out of 5
following a purchase from 30/06/2025
Great products at a fair price with often discounts opportunities
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Ana S.
Rating: 5 out of 5
following a purchase from 11/06/2025
Speed in the delivery of the order
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Emanuel Joaqim Antunes M.
Rating: 5 out of 5
following a purchase from 05/06/2025
Good
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ELENA R.
Rating: 5 out of 5
following a purchase from 05/06/2025
very good purchase
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Maria dolores P.
Rating: 5 out of 5
following a purchase from 27/05/2025
Good service, fast, good products, a 10
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David Maria B.
Rating: 5 out of 5
following a purchase from 29/05/2025
Very fast and no problem with the delivery at the pickup point
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Serena G.
Rating: 5 out of 5
following a purchase from 23/05/2025
convenient, fast shipping, excellent quality
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JOSE J.
Rating: 5 out of 5
following a purchase from 06/05/2025
Quality
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CARMEN P.
Rating: 5 out of 5
following a purchase from 13/05/2025
ALL CORRECT
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Ortopedia S.
Rating: 5 out of 5
following a purchase from 05/05/2025
The order arrived in good condition within the agreed timeframe.
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FCO. JAVIER T.
Rating: 5 out of 5
following a purchase from 09/05/2025
Good service and quality
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José Paulo S.
Rating: 2 out of 5
following a purchase from 01/05/2025
A long wait, I still haven't received the order. A lot of money for shipping.
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Response from Herbitas
We apologize for the wait you have experienced. We inform you that the administration department has already contacted you to communicate the status of your order and the day it will be delivered. We appreciate your patience and understanding.
A
alberto G.
Rating: 2 out of 5
following a purchase from 23/04/2025
Delay and order not arriving
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Response from Herbitas
We sincerely apologize for the delay with your order. We want to explain that your order was registered on April 23 at 17:51, so it was processed the following day, April 24. The 26th and 27th were weekends and, as is customary, we do not make deliveries. Additionally, on April 28, there was a widespread blackout that affected the operations of transportation companies.

We understand the inconvenience this may have caused you. Although your order was finally delivered yesterday, the transport agency has not specified the exact reason for the delay, but we assume it was due to a backlog of shipments after the blackout and the holiday.

We appreciate your understanding and remain at your disposal for any further inquiries.
A
Antonio S.
Rating: 5 out of 5
following a purchase from 22/04/2025
Everything perfect
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Podología Punto Es SLU P.
Rating: 5 out of 5
following a purchase from 07/04/2025
I am satisfied with the purchase, and especially with the delivery time. It has improved a lot. Congratulations.
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Núria P.
Rating: 5 out of 5
following a purchase from 11/04/2025
Everything is perfect and as expected.
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María Jesús R.
Rating: 5 out of 5
following a purchase from 31/03/2025
Very satisfied with the order and delivery on time.
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Francisco S.
Rating: 5 out of 5
following a purchase from 31/03/2025
Fast and everything perfect
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Maria Concepcion S.
Rating: 5 out of 5
following a purchase from 29/03/2025
Fast and correct shipping
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RAMON M.
Rating: 5 out of 5
following a purchase from 27/03/2025
Speed and efficiency
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Yolanda C.
Rating: 5 out of 5
following a purchase from 27/03/2025
Good
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enrica daniela M.
Rating: 5 out of 5
following a purchase from 27/03/2025
Great products at good prices
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Alberto G.
Rating: 5 out of 5
following a purchase from 25/03/2025
Everything is correct, fast shipping
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MARTA G.
Rating: 5 out of 5
following a purchase from 25/03/2025
Online shopping is very easy
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Gemma L.
Rating: 5 out of 5
following a purchase from 18/03/2025
Everything arrived correct and on time
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MERCUSOT S.
Rating: 5 out of 5
following a purchase from 16/03/2025
Everything is perfect
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Verónica O.
Rating: 5 out of 5
following a purchase from 14/03/2025
Always effective
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M Lurdes V.
Rating: 5 out of 5
following a purchase from 09/03/2025
Always effective
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CRISTINA G.
Rating: 5 out of 5
following a purchase from 10/03/2025
Very good
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E
emanuele F.
Rating: 5 out of 5
following a purchase from 10/03/2025
Toppp
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Alberto E.
Rating: 5 out of 5
following a purchase from 07/03/2025
.
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CINZIA P.
Rating: 5 out of 5
following a purchase from 07/03/2025
Excellent service
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Emilio D.
Rating: 5 out of 5
following a purchase from 05/03/2025
Everything perfect
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Diana F.
Rating: 5 out of 5
following a purchase from 26/02/2025
A 10 every time.
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MARTA G.
Rating: 2 out of 5
following a purchase from 25/02/2025
I forgot to add one thing that I had forgotten and they would not send it to me unless I paid new postage after a rather large order.
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A
Axelle M.
Rating: 5 out of 5
following a purchase from 24/02/2025
Great products and delivery in record time!
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