Customer reviews of Homeose.fr

Hello Mr. BAK... A I am very surprised by your message and your bad faith. We have responded to each of your requests, whatever the format. If for you "not having a customer service" is just the fact of answering negatively to a request devoid of common sense and hygiene; then yes, I sign and I validate that we can't do anything. Reminder of the facts: You buy a thong (therefore in direct contact with intimate areas), you say you have worn it, and you want us to take it back ??? No, sir, out of respect for my customers, this is not possible. Now some explanations: When you browse the site, this "exception" to our return policy is clearly indicated on the product sheet by the following red-stamped message: "Important note For hygiene reasons, this item cannot be returned. In case of doubt about the size or the material, please contact us." Moreover, these "sensitive" products are sent in a sealed blister pack with a message on the product informing you a second time of this exception, and adding that as long as the product is not unsealed, it is "returnable. Finally, I invite you to reread the T&Cs received with your order in which it is stated; "Limitation of the right of withdrawal: For hygienic reasons, the thongs (underwear, bodysuit) can be taken back or exchanged only if they have not been unsealed." ... So I think I can't be any clearer! I'm glad you said "In any case never again..." because we obviously don't have the same hygiene values. Good continuation to you. Christophe - Manager