Customer reviews of Homeose.fr

Hello Sir, To be clear, when you placed your order, you selected a collection point. In accordance with this request, we have sent your order to this collection point. Chronopost has delivered the parcel to the requested pick-up point, automatically, without any additional intervention on our part. When your parcel was delivered, you contacted us, and this collection point was no longer convenient for you. Our customer service offered you to move the collection point to another one that would be more convenient for you. You refused and simply asked for a refund, which we did as soon as the package was returned. I am therefore surprised by your judgment, and especially, I do not see how we could have satisfied you better when we have respected the terms of your order from beginning to end. So, I am willing to question myself, we do it regularly, but it requires the goodwill of both parties. Obviously, we have hit a wall here. It's a shame! Good day, Sincerely, Christophe

Hello, ... and that's the least I can do! Thank you for your trust, and for your appreciation. @ very soon, I hope Christophe

Hello, A big thank you for your loyalty since 2015 ... and yes, it goes fast! Don't hesitate to test our Chrono point relais delivery in 24 hours for your next order... Thanks again and see you soon, Christophe

Hello, Thank you for answering our survey, and thank you for your loyalty to our store. Do not hesitate to participate in making us known by talking about our store to your friends. @ very soon, Christophe

Hello, Thank you for your comments and your encouragement. Your satisfaction is the concern of our entire team. @ very soon, Christophe

Hello, ... and thank you for your comment. A satisfied customer is a proof of quality that makes the whole team happy. Do not hesitate to speak about us to your entourage... See you soon, Christophe

Hello, I thank you for underlining the work of our logistics department. @ very soon for a next order, Christophe

Hello, Thank you for taking the time to answer Avis Vérifiés, and for sharing your good experience with our store. @ very soon, Christophe

Hello, ... and thank you. If I may say so, this is technically your 3rd order... and yes, already !... but as they say, when you love, you don't count anymore ! Plus, I'm "cheating", because the 3rd one is an exchange! Thank you for underlining the simplicity and the speed of our service, including for the exchanges... @ very soon for a 3rd or 4th order ;-) Christophe

Hello, we are pleased to have satisfied you once again. ... and thank you for your trust. Do not hesitate to speak about us to your entourage... The more people we are, the more fun we have! @ very soon, Christophe

Hello, Thank you for your note, your comment, and your loyalty. Do not hesitate to speak about us to your entourage and to share our address. ... and happy to see that you appreciate the Tagadas (to consume with moderation ;-)) @ very soon, Christophe

Hello, Thank you very much for your trust, and for your loyalty to our store, whether on the Internet or "in person" in Chambray les Tours. Trust is an important thing to us, and we do our best every day to keep the trust of our customers. @ very soon, Christophe.

Hello, ... and thank you for trusting us by placing your first orders on our store. Indeed, we try to offer you a large choice of products, with complete information sheets because we know that a satisfied customer will come back, and will talk about it around him. I hope @ soon Christophe

Hello, Thank you for answering this questionnaire, and especially, thank you for your loyalty to our store. The customer service is indeed there to answer all your questions, so that you are satisfied during the delivery. @ very soon Christophe

Hello, Thank you for your appreciation, and for having succeeded in satisfying you fully. Do not hesitate to talk about us, and to share your experience with your friends. See you soon, Christophe

Hello, Thank you for trusting us for this first order. ... and we are delighted that you are satisfied. ... all the ingredients are present for a next order with confidence. See you soon, Christophe

Hello, Thank you for your appreciation. We are delighted that you are satisfied with the product you ordered, and with the speed of our FREE 24 hour delivery in a Chronopost relay. I hope @ soon for the 5th star ;-) Christophe

Hello, Thank you for taking the time to complete our survey. ... and thank you for the 5 star rating. @ very soon for a new experience. Christophe

Hello, Thank you, it's nice, and it will please the whole team. Do not hesitate to speak about us to your entourage, Good day, and @ soon Christophe

Hello, Thank you for pointing out how easy it is to place an order on Homeose. We do indeed strive to simplify your experience as a Customer. Good day to you. Christophe

Hello, Thank you for recommending us, and for your appreciation. I'm also happy to see that the products you ordered give you complete satisfaction. @ very soon, good day to you, Christophe

Hello, Thank you for taking a few moments to evaluate us. We try to offer you the most innovative, the most beautiful, and most importantly the most comfortable products. It's nice of you to tell us that the site is easy to use because we do everything we can every day to make the customer experience the best it can be. I hope to see you soon, Have a nice day, Christophe

Hello, Thank you for your comment and your confidence. I will also pass on your message to Johann who will be happy to see that your call has been translated into satisfaction. Thank you for coming back to us for future purchases... ... and I hope that the gift will have made its small effect. Good day to you, Christophe

Hello, Thank you for your comment, and happy to see you again! Do not hesitate to contact us if you have any doubt about a size or a material; we are here to answer your questions and also to advise you. Remaining at your disposal, Christophe

Hello, Thank you for your loyalty, and for the recognition of the work done by our team. Indeed, any order placed before 3:30 pm is shipped the same day, because we know that when a customer places an order on the internet, he is anxious to receive it. Don't hesitate to test our free Chrono delivery in a relay point when you place your next order. Thus, you will receive your products the next day before 1 pm. Good day to you, Christophe

Hello, Thank you for your 5 star rating! ... and glad to see that the delivery times were respected by Colissimo. See you soon, Christophe

Hello, Thank you for taking the time to answer this survey, and thank you for your loyalty to the site. Finally, thank you for not hesitating to tell your friends about us. @ very soon, Good day, Christophe

Hello, What to add to your comment, except a big THANK YOU. We will do our best to do as well next time (... and maybe get the fifth star). Good day, Christophe