The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Hello, Thank you for your order, your evaluation but also your loyalty for a few years now :) I wish you a very nice weekend, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Perfect advice kindness smile
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Response from Homeose.fr
Hello, A good mood that we share with pleasure! Thank you for your order and your loyalty. Take good care, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Simple and clear
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation to share your first experience. Your opinion is precious to us and I am happy to see that you did not encounter any difficulties. I wish you a very good weekend, Take care, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Efficient and fast
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Response from Homeose.fr
Hello, I am happy that you have found your happiness among our collections. It would be a shame to wait for such a nice selection. Thank you for this evaluation, see you soon on our store, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
very good site, easy navigation.
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Response from Homeose.fr
Hello, Thank you for your order and your comments. Our store is constantly evolving and our team is working daily to ensure a unique browsing experience. We are pleased to see that our daily efforts are bearing fruit. Looking forward to satisfying you again soon, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2021
Tres
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Response from Homeose.fr
Hello, Here is a quick and efficient evaluation :) Thank you for your order and your evaluation, I wish you a very good sunny weekend, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
Everything is perfect and delivered very quickly.
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Any order placed before 3:30 pm is given to the carrier the same day for an early delivery. So, you are now equipped to face a new cold wave :) Hope to see you soon on homeose.fr Take care, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/02/2021
Well just a little complex for the choices but the phone service is excellent and extremely friendly
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Response from Homeose.fr
Hello, It is always a pleasure to accompany you. Do not hesitate, if you need our team is at your disposal by phone or email. Thank you for this evaluation, take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/02/2021
Perfect, delivery as expected, nothing to complain about
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Response from Homeose.fr
Hello, Indeed, delivery in 48h as announced :) Thank you for your order and this evaluation. I wish you a very good weekend, Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/02/2021
always perfect
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Response from Homeose.fr
Hello, Thank you for your order and this evaluation. We do our best to keep your satisfaction intact :) We look forward to satisfying you again soon, Take care, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
As usual, the products are in accordance with the specifications. The order was shipped on time with a little thank you note. Always efficient !!!
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Response from Homeose.fr
Thank you for your order and for sharing your experience with us via this review. Each product sheet on our store is created manually by our team in order to transcribe the reality in all points. It is nice to see that it is successful. Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Reactive and efficient, response to my email almost instantly. Top
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Response from Homeose.fr
Hello, Before, during or after your order, our team is indeed at your disposal, by mail or phone in order to accompany you as well as possible and to bring you entire satisfaction. Thank you for your order and your evaluation, I wish you a very good weekend, Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Perfect fast efficient
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation which only boosts our team to continue like this! Hope to see you soon on Homeose.fr Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Boxer in red velvet from Modus Vivendi sent the day before Valentine's Day thanks to Homéose. Super boxer and super fast delivery. Only happiness... :)
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Response from Homeose.fr
Thank you for your order and for sharing your first experience with our store via this review. We are happy to have participated indirectly in the success of this romantic weekend. We look forward to satisfying you again in the near future. Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
order received within 48 hours r a s
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant weekend, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very fast delivery
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. We try to be as reactive as possible so that each order can be given the same day to the carrier and thus be delivered as soon as possible. I wish you a very good weekend, Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Speed and efficiency at the service of the customer
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Response from Homeose.fr
Hello, I am happy to see that you always appreciate our service and our products. It is always a pleasure to accompany you. Thank you for your order and your loyalty, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
I was skeptical about buying on this website as it has no reviews on trustpilot but the buying process was flawless. Very quick and convenient delivery. They even sent some candy as a gift :) Recommended
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Response from Homeose.fr
Hello, Thank you to you for this recommendation which is the most beautiful advertisement. We look forward to meeting you again soon, Take care of yourself, cordially Johann
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Always fast and well packaged, and with a little thank you note for the order. Thank you
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Response from Homeose.fr
Hello, And yes, we do not change a winning team! Thank you for this evaluation, See you soon on our store, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Very pleasant site where you can easily find what you are looking for - very large choice
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Response from Homeose.fr
Hello, Indeed, it is important to us to offer a wide range of products to meet all tastes but also all budgets. Thank you for your order and for spending a few minutes to this evaluation. Take care of yourself, Sincerely Johann- Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Item received as ordered. A neat service. Buying regularly Modus vivendi, I find quality items. The material of the brief is silky, pleasant to wear, the camouflage print pleasant to look at.the size M suits me. Everything is ok.I validate!
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Response from Homeose.fr
Hello, I see that you are as charmed as our team by these collections. It is pleasant to note that you regularly find your happiness among our selections. Thank you for your loyalty and this evaluation. We hope to see you soon on homeose.fr Take good care of you, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Ottimi prodotti, spedizione velocissima
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Response from Homeose.fr
Good morning, You will love them even more once you try them. Thank you for this review and for your order.We look forward to meeting you again soon,Take care of yourself,Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
ergnomic site - fast delivery
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Response from Homeose.fr
Hello, It would be a pity to make you wait for products with so much charm. Thank you for this evaluation and your fidelity. We look forward to satisfying you again soon, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
site always efficient, attentive to its customers
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Response from Homeose.fr
Hello, Thank you for your order, your loyalty, and this evaluation which seems to contain precious ingredients for a customer to be fully satisfied. I wish you a nice weekend, Take good care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Very clear and impeccable site
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Response from Homeose.fr
Hello, Thank you for your order and this review. We are indeed trying to offer you a simple and intuitive shopping and browsing experience. It is always pleasant to see that the mission is successful. See you soon on our store, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2021
Once again very satisfied with this order.
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Response from Homeose.fr
Hello, Any order placed before 3:30 pm is given the same day to the carrier for an early delivery. Thank you for your order and your loyalty. I wish you a very good weekend, take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Always clean and fast! Bravo to the team!!!
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Response from Homeose.fr
Hello, Thank you for your order, your evaluation and your encouragement. It is always nice to see that our daily efforts are bearing fruit :) Looking forward to satisfying you again soon, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Nice and efficient site
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. Our team is faithful to the post to offer you the best :) Hope to see you soon on Homeose.fr Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/02/2021
Very good the salesmen are listening
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this evaluation. We do our best to make sure that everything goes smoothly from the order to the delivery! We are delighted that it was successful. See you soon on our store, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2021
Top and fast shipping for Italy
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Response from Homeose.fr
Hello, Thank you for this evaluation and your order. You are now equipped to spend good days at the beach! I hope this gift satisfied its recipient. Hope to see you again soon on homeose.fr Take care of yourself, cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
Never disappointed
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Response from Homeose.fr
Hello, The saying goes that you should never say never, but I am certain of one thing. Our team does its best to offer you the best and keep your satisfaction intact. Thank you for this evaluation, We look forward to satisfying you again, Take good care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
very satisfied with my order
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Response from Homeose.fr
Hello, And that's not all, you will certainly be charmed by the comfort of this beautiful set of pajamas! Thank you for your order and for having spent a few minutes to this evaluation. I wish you a very good day, Take care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/02/2021
easy navigation, very good telephone reception and taking into account of the wishes, expedition and hyper fast delivery a company like we would like many others
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Response from Homeose.fr
Hello, We try to do always more for your pleasure and I am happy to see that it is successful. Thank you for your order and your loyalty. I wish you a very good weekend, Take good care of you, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
items conform to the description and were delivered quickly efficient service totally satisfied
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Response from Homeose.fr
Hello, Thank you for your order. This comment seems to include all the elements for you to be fully satisfied and we are happy. Thank you for this evaluation, See you soon on our store, Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 21/01/2021
My advice: HANDS OFF !!! Only if you will keep the ware certainly 100% - then you might shop at Homéose.
-Explanation to this advice: Terms & Conditions, Retour Conditions and Right of Withdrawal are not clearly stated - and not consistent (neither on the different language page versions).
Examples: - The T&C's "Rights of Withdrawal" section refers to a not precisely specified link - which either simply does not exist, or else has no further details on that question.
- And if you want to return for example, they refer to some page with other information than you could encounter under the return link you found beforehand.
- And after a complete Withdrawal and return they do not even want to refund the original shipment cost (after you already paid the return shipment).
Conclusion: No clear statement beforehand, but instead rather misleading. This is nothing to build confidence on.
With a unambiguous, consistent, complete and fair information the potential buyer would know beforehand and could decide.
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Response from Homeose.fr
Hello, Thank you for your feedback, even though I am very surprised by it.
We have been very fair in processing your order, which was delivered to you on 01/29 and you requested a return, which we accepted.
We have received your products and we have refunded you the totality of the returned products without delay via Paypal.
It is not possible for us to reimburse you for the products more than you paid for them, hence my surprise. Please know that our customer service is at your disposal on [email protected].
Sincerely,
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/02/2021
Thank you for the speed and especially the care taken in packaging the items I love the candy !!!!!!!! Thank you .......... I love you!
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. There are pleasures such as greed that must be shared :) Hope to see you soon on Homeose.fr Take good care of you, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
As usual, HOMEOSE is very responsive and the packaging is careful.
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Response from Homeose.fr
Hello, thank you! Indeed, we try to do our best to make sure that everything is done quickly but especially that it goes smoothly from the order to the delivery! We are delighted that it is successful. Thank you for your loyalty. I wish you a good day, Take care of you, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/02/2021
CLEAR...
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant weekend, Take care of yourself, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Very fast delivery
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Response from Homeose.fr
Hello, Any order placed before 3:30 pm is prepared and given to the carrier the same day and thus delivered as soon as possible.
We look forward to satisfying you again, Take care, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/02/2021
Everything is impeccable!
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Response from Homeose.fr
Hello, There are good habits that we try not to change ;) Thank you for your order and this evaluation, I wish you a very good weekend (maybe under the snow) Take good care of you, Sincerely Johann - Customer Service
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