The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
Price ratio a little expensive but there are 3 of them so I am satisfied with the quality of the product
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Response from Homeose.fr
Hello, Thank you for your order and for spending a few minutes on this review. We indeed offer different sets that I am sure you will like. The price is more important for a lot but more advantageous than buying the three articles individually :) Hope to see you soon on homeose.fr Take care, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/11/2020
An error, in an article, on one of the 2 elements
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Response from Homeose.fr
Hello, I am sorry to read the difficulties encountered and apologize for this incident, fortunately exceptional.
In this case, I note that you have not yet contacted our team and will therefore come back to you personally in order to implement the necessary actions. If necessary, our team is happy to assist you. Also, do not hesitate to contact us by email or by phone via 0 805 69 21 21 which is a free number from a landline or mobile.
I wish you a pleasant week, Take care of yourself, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2020
very fast delivery
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Response from Homeose.fr
Hello, Thank you for your order! Any order placed before 3:30 pm is delivered the same day to the carrier. So your order made at 12:02 was already on its way to your home at 14:05 :) I wish you a nice weekend, take care of yourself! Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
The package was very well packaged and the delivery was fast.
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Response from Homeose.fr
Thank you for your order and for sharing with us your feelings about this first experience with our store. Our team strives to be as efficient as possible, both in the preparation and shipment of orders. We look forward to satisfying you again, take care of yourself! Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/10/2020
Easy to order, reasonable delays, clear site, a lot of choices maybe too much!
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. We have indeed at heart to offer a wide choice of products to meet all tastes but also all budgets. I wish you a pleasant week, take care of you! Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2020
Xxxx
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty! I hope that this duo of underwear will perfectly complete your wardrobe! Hope to see you soon on homeose.fr Take care of you! Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2020
OK as usual!
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Response from Homeose.fr
Hello, Thank you for your trust in our team and your loyalty for a few years now. Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/09/2020
This is a very good site, there are very good articles,
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation which only encourages our team to continue like this and who knows, maybe aim for 5 stars for your next order :) Hope to see you soon on homeose.fr Cordially Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
Very good!
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your first experience with us.
We look forward to seeing you soon on Homeose.fr Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/09/2020
very good to go
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Response from Homeose.fr
Thank you for your order and for trusting our team for this first experience. It is nice to see that you are fully satisfied. Now we just have to test everything :) I wish you a pleasant week, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
perfect, good order tracking.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
very satisfied with the service, very responsive if the item is not available immediately
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/09/2020
Hello, I'm not going to tell you much I like the thongs in strong fine polyamide and not doubled.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2020
improvement of the selection, in spite of a great multiple choice one can have for example shorty and long together
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/09/2020
Well, no problem to report
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/08/2020
Elements not always very precise ... We seem to do the simplest/pressed ...
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Response from Homeose.fr
We are sorry you feel this way. We strive to always offer quality products and take the time to ensure customer satisfaction.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
A very good underwear site and a pretty cool product line.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/08/2020
Late delivery. Payment made by bank transfer with communication and reminder of the order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/08/2020
Delay a little long between the date of order (11/08) and shipment (31/08) but it was only a concern of replenishment because of stock shortage in the meantime.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/08/2020
Well
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a pleasant week, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Well
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Response from Homeose.fr
Good is indeed a good assessment :) I just thought you had encountered difficulties with this order. See you soon, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/08/2020
Well
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Response from Homeose.fr
Hello, Thank you for your order, I see that your satisfaction is not at its peak, in order to do even better next time, could you please indicate the points you want to see evolve? I wish you a good week, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/08/2020
Quite well.
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Response from Homeose.fr
Thank you for your order and for sharing your experience with our team. Your opinion is precious and gives us the opportunity to evolve daily. Also, I notice that your satisfaction does not seem to be at its peak, in order to do even better next time, could you tell us the points you would like to see evolve? I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
good description of the items fast delivery efficient service
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to this evaluation which only boosts our team to continue like this! With pleasure to see you again very soon on Homeose.fr Cordially Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
very good . good management of the return following pb of size
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to this evaluation. Our team is listening to you both before and after the order, especially to accompany you when an exchange is necessary. Looking forward to accompany you again, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2020
I am satisfied with the meats that I spend at Omeose
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Response from Homeose.fr
Hello, And our team does its best to keep you satisfied :) Thank you for your order and this evaluation. I wish you a pleasant weekend, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2020
I removed a ⭐ because of the delay a little too long for an order placed on July 15 received on August 11 The 2 weeks restocking time was doubled.....
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Response from Homeose.fr
Hello, Thank you for your order and this evaluation. Victim of its success this reference has indeed required a new production. I hope that this swimsuit and the good times that will be associated with it will make you forget this small unforeseen :) Hope to see you soon on homeose.fr Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
Good products
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty. It is true that this brand knows how to give its collections a charm that does not leave many people indifferent :) Hope to see you soon on homeose.fr Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/08/2020
not received the reduction which had not worked with the order.(contact telephonique).bon emballage j'aprecie .
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes on this evaluation. Our team tries to offer you the best, I am happy that our telephone exchange has answered your questions. I wish you a very good weekend, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 02/08/2020
Misleading photos
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Response from Homeose.fr
Thank you for your order and for spending a few minutes to share your experience with us. Your opinion is precious to us and allows us to evolve daily. In this case I am sorry to see that the article received does not fully meet your expectations. Our team manually creates each product sheet so that it reflects reality as much in the description as in the visuals. Although the models via their physiques with advantageous curves wear perfectly the products presented, it is true that a question of morphology is always to be taken into account. We provide indeed the product but not yet the silhouette of the model, but who knows, one day maybe! ;) By taking into account the morphology of each one it is thus obvious that the product will not return with the identical one on each customer. By chance, in the eventuality or a product received does not answer the waitings, a return is always possible. In this case, I could see that the return is already in place. Customer on different occasions we hope that despite this article that has not charmed you, you remain fully satisfied with our team and the service offered. I wish you a beautiful weekend, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/08/2020
I wanted a push up model and it does not correspond to my request
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to this evaluation. Reassure you in the event that the model received does not meet your wishes, a return is always possible and free of charge. Our team is indeed at your disposal to accompany you in the implementation of it. Do not hesitate to contact us at 0 805 69 21 21 (free call from a landline or mobile). I wish you a pleasant weekend, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/06/2020
Quality products, it's not the first time I order and I am always satisfied, however it took more than 4 weeks to be delivered instead of 2 as indicated
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience via this review. This collection has indeed a great charm and was quickly a victim of its success. In order to respond as quickly as possible to the requests, a new production has therefore taken place. On the other hand, in periods of vacations and sanitary crisis, the reactivity of the manufacturer and his good will can unfortunately not overcome certain constraints. In this fortunately exceptional situation our team remains mobilized to keep you informed and if necessary to offer you alternative solutions. I wish you a good swim, See you soon on our store, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/07/2020
excellent product good quality
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Response from Homeose.fr
Hello, Thank you for your order and your evaluation. It is undeniable that this collection has a crazy charm and that in each color :) I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2020
Good value for money
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Response from Homeose.fr
Thank you for your order and for having spent a few minutes on this evaluation. We do our best to offer a wide range of products and thus meet all tastes but also each budget. We are happy that among this selection you found your happiness. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2020
Ordered on July 7 evening Received on July 10 morning Impeccable ....comme dab
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Response from Homeose.fr
Hello, And yes, we do not change a winning team! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
Simple navigation with detailed description . pleasant site
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Response from Homeose.fr
Hello, Thank you for your order. Each product sheet is created manually by our team in order to transmit a maximum of information and retranscribe the best the article presented. I wish you a pleasant week, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2020
I will not give any comment olk
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Response from Homeose.fr
Hello, Thank you for your trust in our team and your loyalty for a few years now. Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2020
Received on time and great product packaging!
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Response from Homeose.fr
Hello, Thank you very much! Indeed, we try to do our best to make sure that everything goes smoothly from the order to the delivery! We are delighted that it was successful. Thank you for this evaluation. I wish you a good day, Sincerely, Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/06/2020
Great site.
Lack of models for different brands. Diversify more the articles. Very fast delivery and quality product.
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Response from Homeose.fr
Hello, Thank you for your order and for taking a few minutes of your time to share your experience with us. We do our best to offer a wide range of products to meet all tastes and budgets. However, any proposal is welcome :) For the future, what type of products do you want and which is not yet proposed. I wish you a very good week, Sincerely Johann - Customer Service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/06/2020
Fast delivery in a relay point, notified of the delivery by mail, thank you.
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Response from Homeose.fr
Hello, thank you! Indeed, we try to do our best to make sure that everything goes smoothly from the order to the delivery! We are delighted that it was successful. I wish you a good day, Sincerely, Johann - Customer Service
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