Customer reviews of Homeose.fr

Thank you Xavier, we are delighted that you appreciate the quality of our products and we are always happy to offer discounts to our loyal customers. Thank you for your positive review!

Thank you very much for your positive feedback on our website Homéose.fr. We are delighted to know that you are always satisfied with your orders and that you like our fast delivery service and our little touches. We do our best to satisfy our customers and hope to see you soon on our site. Thank you again for your trust and loyalty. Best regards. The Homéose.fr team.

Thank you for your positive feedback on our site, Michel. We are delighted to hear that you appreciated the quality of our products and our wide selection. We make it a point of honour to ensure prompt delivery to satisfy our customers. Your opinion is very important to us and we hope to continue to serve you in the future. Thank you again for your 4/5 rating, it's very encouraging for us!

Thank you for your message,
Thank you for your message, and I am sorry that the swimsuit you ordered is not suitable for you.
As far as product details are concerned, there is no mention of a drawstring on the product sheet, and there are no photos showing a drawstring either.
You can request an exchange directly from your Customer Area. This exchange is completely free of charge.
We remain at your disposal,
Customer Service

Hello,
I'm sorry that the product you received does not fit.
Each manufacturer has its own pattern, so there are variations between different brands; sometimes even within the same brand.
That's why, for each product, we've created a size chart with a universal measurement, the size in cm. So, depending on your waist size, you're bound to find the right product for you.

I understand that you may not have seen this size chart (available on each product sheet, below the product name), so I suggest you request an exchange in a size that suits you best, from your Customer Area, or by telephone if it's easier for you.
I remain at your disposal,
Customer Service

Hello,
I'm sorry that the Modus Vivendi products did not give you complete satisfaction.
As your order was delivered several months ago, we can arrange a return for after-sales service.
Please do not hesitate to contact our Customer Service Department to arrange this.
Please send us photos of the products in question so that we can forward them to the manufacturer.
I remain at your disposal,

Hello,
You're right, it took us more than ten days to get the order to your home, and I'd like to apologize for that.
To explain, we had to deal with the long "bridges" at the beginning of May, which completely disrupted shipments to our carriers.
We, too, had to endure these long delays. Perhaps we should have communicated more on the subject.

Once again, I apologize for the delay.
I remain at your disposal,
Christophe - Customer Service

Thank you for your positive feedback, we are delighted that you are satisfied with your order on our website Homéose.fr. We thank you for your trust and loyalty, and hope to see you soon on our online store. We hope to see you soon!

Thank you for your review and your note. We have taken into account your remark concerning the size indications; this is why on each product sheet we indicate the measurements in cm of waist circumference according to the sizes. We hope that your product will be replaced quickly and that you will be happy with your new size. Thank you for your trust and understanding. See you soon on Homéose.fr!

Thank you for your feedback, Didier. We're sorry to see that our prices have risen for you over the years. However, we would like to assure you that our products remain of very high quality and that we continue to offer promotions to enable our loyal customers to benefit from advantageous prices. As far as manufacturing in China is concerned, we remain very attentive to the quality of our products and work with trusted suppliers to maintain our quality standards. We thank you for your loyalty and look forward to satisfying you for many years to come. Sincerely, The Homéose.fr team.

Thank you for your feedback, Laurent. We're delighted that you liked our T-shirts and we take note of your suggestion regarding the XXL size. We are constantly working to improve the quality of our products in order to better satisfy our customers. Thank you again for your trust and your positive feedback!

Hello Mr G.
First of all, I would like to thank you for placing an order on our homeose.fr website.
I am surprised by your message, since the only emails we have sent you are :
- confirmation of your account creation
- payment receipt for your order
- confirmation of your order
- the order tracking link, so that you can follow the progress of your order

So, yes, 4 emails for one order may seem like a lot, but we feel that each of these emails is an important part of the ordering process.

I can also confirm that you are not subscribed to our newsletters, so we won't be receiving any "advertising" from you.

We remain at your disposal,
Customer Service

Thank you very much for your positive feedback on our website Homéose.fr. Indeed, we are aware that our delivery times can sometimes be a little long, but we do our best to improve this. We are delighted that you are satisfied with your order. Please let us know if you have any other comments or suggestions so that we can continue to improve. Thank you again for your trust and your 4/5 rating.

Hello Sir,
We've spoken about the stock error we've noticed at our warehouse.
I regret this incident, and apologize on behalf of the team.
I sent you an e-mail on this subject on 20/03/2024, but have not received a reply to date.
I will contact you later today to close this incident.
I want you to know that we do everything in our power to satisfy our customers, and this kind of error is very rare. We will continue to work on our procedures in order to improve further.
We remain at your disposal,

Hello Monsieur Prugne,
Thank you for your review. Men's underwear collections evolve, and brands design new models every season.
Models from previous collections are therefore on special offer while stocks last.
I'm sorry that the model you wanted to order is no longer available in your size.
I invite you to follow us and discover the new Eden Park models and the "old" ones on promotion; I'm sure you'll find what you're looking for in our selection.
I remain at your disposal should you need me, and I hope to see you again soon, completely satisfied with our Homéose boutique and with a top score.

Good day to you,
Thank you for taking the time to give us your opinion.
Regarding the product where the size does not suit you, I invite you to request an exchange from your Customer Area. The exchange is 100% free of charge for Homéose.
As for the delay, we've talked about it, and once again, I apologize for the two-day delay compared with what was announced on the site.
We work hard every day to ensure your 100% satisfaction, and we take this task very seriously.
We remain at your disposal should you require any assistance, particularly in organizing your product return.
Have a nice day,
Best regards,

Thank you for your review and your positive rating of our website, Homéose.fr. We are happy to see that you did not encounter any problems during your visit to our site. We are continually striving to improve our site to provide the best possible experience for our users. Thanks again and see you soon!

Thank you very much for your positive feedback on our website Homéose.fr. We are delighted that our products, advice and service have lived up to your expectations. Your satisfaction is our priority and we will continue to do our utmost to offer you the best possible service. Thank you again for your confidence, and see you soon on Homéose.fr!

Good afternoon, sir,
I'm sorry you're not happy with the silk t-shirt.
After checking, the product was sent to you in the correct color (off-white); it does not exist in any other color.
Please do not hesitate to contact us again to arrange a return. Exchanges are free of charge.
I remain at your disposal,

Hello Mr Stapp,
I'm quite astonished by your message, since right from the product sheet (i.e. well before the purchase), the shipping time is specified for each item. I'd even go further and say that this information is available on every size of every product.
This information is shown for every item in your order BEFORE you validate your basket.
It's one thing if you don't see it (even if it's highlighted on the site), but you can't say we're not transparent.
We've communicated or attempted to do so at every stage of your order. That said, with the wrong phone number, it's not easy.
I'm sorry you weren't satisfied with your experience, but please know that we always do our utmost to treat our orders, and our Customers, with the care and loyalty they deserve.
We remain at your disposal,
Christophe

Thank you very much Xavier for your positive review of our website Homéose.fr! We are delighted to know that you are satisfied with our services and we thank you for your loyalty. See you soon on our site!

Thank you for your positive feedback, Bruno! We're delighted to hear that you're satisfied with our Homeose.co.uk website. Please do not hesitate to send us your comments and suggestions so that we can continue to improve our service. See you soon on Homéose!

Thank you for your positive review of our website Homéose.fr. We are delighted to know that you are satisfied with our services and that you consider us to be an excellent, reliable and efficient supplier. We will continue to work hard to maintain this level of customer satisfaction. Thank you for your confidence and we look forward to seeing you soon on our Homeose.co.uk website.

Thank you for your review, we are delighted that you are satisfied with our product. We are sorry for the delay in receiving your order, we are doing our best to reduce this waiting time. Your feedback helps us to improve our service. Thank you for your confidence in Homéose.fr.

Thank you for your positive feedback on our website Homéose.fr. We are delighted that you have appreciated the quality of our services and the speed of delivery of your package. We hope to see you soon among our satisfied customers.

Thank you for your positive review of our Homéose.fr website! We're delighted that you like our products and hope to continue satisfying you in the future. Please do not hesitate to contact us if you have any questions or suggestions.

Thank you for your positive feedback, we are glad to know that you appreciate our website Homéose.fr. We strive to provide quality information. Please do not hesitate to contact us should you require any further information.

Thank you for your rating and review of our Homeose.co.uk website. We are aware that pockets can have an impact on the figure, however we do our best to offer quality and comfortable products. We take your comment into account and will do our utmost to improve our products. Thank you again for your positive feedback, it encourages us to keep improving. Best regards.

Thank you for your positive review of our brand! We are delighted that you appreciate the quality of our Addicted underwear. We hope to see you soon on our website Homéose.fr.

Thank you for your positive feedback, Laurent. We're happy to hear that you were satisfied with your order on our website Homéose.fr. We look forward to seeing you among our customers again, and please don't hesitate to contact us if you need any further help or advice. Have a nice day.

Thank you for your positive feedback, we are delighted that our article met your expectations. Don't hesitate to come back to us if you need any further information or advice. Have a nice day!

Thank you very much for your review, Eric. We are very sorry that you were not satisfied with one of our products. Please do not hesitate to contact our customer service department to set up a returns procedure. I can confirm that there is no charge for an exchange.

Thank you very much for your positive review, Claude. We appreciate your support and look forward to providing you with an even better experience on Homéose.fr.

Thank you for your positive review, Lambert. We're delighted you enjoyed Homéose.fr.

Thank you for your review, Nicolas! We're delighted that you're satisfied with our products and our site. We will take your comments into account and do our best to respond to them.

Thank you for your positive review, Guy. We are delighted that you are satisfied with our site.

Thank you for your review, Philippe! We are delighted to have satisfied you and hope you will continue to enjoy our products.

Thank you for your feedback, we will be working with our delivery partners to ensure that delivery times are better met.

Thank you Eric, we really appreciate your feedback. We appreciate that you found our selection interesting and varied. We strive to deliver quickly and free of charge. We work hard every day to offer top quality at reasonable prices.

Thank you Lionel, we do our best to offer good products and quality service. Your feedback is much appreciated!